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Author Topic: Windows XP Virus help  (Read 3069 times)

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kellan6

    Topic Starter


    Greenhorn

    Windows XP Virus help
    « on: February 18, 2009, 10:23:40 PM »
    Hello,
    I have a terrible virus on my computer. I've also been looking around the internet for the last two days for a solution to the problem, but nothing is helping. The virus is making my computer start very slow, making System Restore unusable, freezing randomly, saying that I cant use the Registry Editor because it's been locked by the admin (even I am the admin), disconnecting me from my network, and sometimes I can only get explorer.exe running through the Task Manager. Also when I start up the computer all these weird messages come up saying that windows has closed the DHCP Wizard, and other things of that nature.

    I really need some help here, I've done at least 10 system scans with BitDefender and it's not helping. Suggestions please!
    http://www.computerhope.com/forum/index.php?action=post;board=7.0

    Compaq Presario F730US (Laptop)
    AMD Athlon 64 X2
    Dual Core Processor
    960 MB of RAM
    Windows XP Pro SP3 (downgraded from Vista)

    thankyou


    Log Steps from http://www.computerhope.com/forum/index.php?PHPSESSID=7e6a86f0c00a3cb32dd27305f31481f7&/topic,46313.0.html

    1. Done, no suspicious programs.
    2. Done
    3. Windows won't let me run the program, it comes up with the error message "SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience."
    4. After install, a window pops up saying:
    "mbam.exe - Unable To Locate Component
    This application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix the problem."
    5. Done
    6. Should I still do this step even though I haven't been able to do step 3 and 4 yet?

    No logs available, I guess.

    harry 48



      Egghead

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    Re: Windows XP Virus help
    « Reply #1 on: February 20, 2009, 01:49:09 PM »
    go back to evil's page and do everything to the end and post all the logs , dont worry about  superantispyware  not downloading , it will not if there is a virus , and then wait for an expert to see them , harry

    kellan6

      Topic Starter


      Greenhorn

      Re: Windows XP Virus help
      « Reply #2 on: February 20, 2009, 08:16:20 PM »
      HJT's installer won't run, so I dont know what that means.

      kellan6

        Topic Starter


        Greenhorn

        Re: Windows XP Virus help
        « Reply #3 on: February 21, 2009, 12:59:49 PM »
        bump please

        harry 48



          Egghead

        • lay back , relax and chill out
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          • Dribbling Pensioner
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        Re: Windows XP Virus help
        « Reply #4 on: February 21, 2009, 01:30:43 PM »
        DO NOT BUMP, the experts do not like that