Author Topic: Application Run Problem (Read 5781 times)

Szpixman · « **on:** February 23, 2009, 08:24:28 AM »

I have been using a context menu program for well over a year & it has worked flawlessly...until about 6 or 8 weeks ago. It always ran at start up, but now, for some reason, I have to re enter my serial key every time to make it work. It still remembers all my settings, but will not run at start up. It is Mmm+ by Hace Software. I've gotten Avira to leave it alone, as well as the Windows Firewall.
I am running XP Home, SP3.
I am thinking maybe one of Windows Wonderful Updates screwed it up?
Any help would be appreciated.

patio · « **Reply #1 on:** February 23, 2009, 08:25:58 AM »

Have you contacted them about resetting/obtaining a new serial key ? ?
Did you try re-installing ? ?

Szpixman · « **Reply #2 on:** February 23, 2009, 10:08:46 AM »

Yes, I have re installed it about 30 times. It will work fine until I shut down. Then I have the same problem when I start up again. If it helps, I tried installing the free version of the program & had the same results ?
The vendor thought it might be my anti virus, which it isn't. I am currently waiting to hear back from them.
I was getting 'Open File Security Warnings' at start up, until I set up the firewall to accept it. It didn't make any difference other that I don't get the warning box anymore. Should I ask the vendor for a new serial code anyway ?

patio · « **Reply #3 on:** February 23, 2009, 10:19:55 AM »

I would...also inquire where it stores both the saved entries of data and the serial...

Szpixman · « **Reply #4 on:** February 23, 2009, 05:05:42 PM »

I have contacted the vendor about where it stores the data & am waiting for another reply. He asked about whether I am running as Administrator, is that even an issue with XP ? I am the only one on this computer.
And why would it have been alright for over a year...then all of a sudden, start acting up ?
Thanks for you help so far.

patio · « **Reply #5 on:** February 23, 2009, 05:26:31 PM »

It may matter depending on the app but if you are the only user and there are no other accounts on the machine this is unlikely...
To test this boot to safemode and run the app to see if it behaves...

Szpixman · « **Reply #6 on:** February 24, 2009, 09:56:37 AM »

Hi Patio,
Just so I'm clear about this. In order to make the program work I have to run the .exe for it, then enter my serial key & it will work fine until I shut down my computer. Then I have to do this all over again the next time I re start my machine. Won't I technically be doing the same thing in Safe Mode ? Then after I shut down & re start in Normal Mode I'll still be where I am now.
Before this problem ... I installed it once & it was there all the time.
Thanks.

I have also found that if I shut the program down, I can re start it no problem. It only acts up after I shut off the computer.

Szpixman · « **Reply #7 on:** February 25, 2009, 10:08:48 AM »

Hi Patio,

Started in Safe Mode, ran the .exe & entered my serial key. The program worked properly while in Safe Mode.
Does that mean I'm OK as far as Administrative rights go ?
Any other ideas ?
Still haven't heard back from the vendor about a new key or where things are stored.
Thanks.

patio · « **Reply #8 on:** February 25, 2009, 01:12:13 PM »

This would suggest the app has an issue with either a driver or an application that loads in full mode...
Kinda tough to diagnose that from where i'm sitting...
I have a few Context Menu custom tools around ...which one is this ? ?

Szpixman · « **Reply #9 on:** February 26, 2009, 08:33:29 AM »

It is call Mmm Plus by Hace Software.

http://hace-software.com/mmm-plus.shtml

Would I be able to find the conflicting app or driver by closing everything that runs at start up, then starting each one, one at a time.
It's too bad this turned into such a pain. With it running it makes my context menus easy to use as you can move all the features you don't use often to a 'rarely used' folder without disabling or deleting them like you
do with ShellExView. Some of my context menus are a mile long otherwise.
Thanks.

patio · « **Reply #10 on:** February 26, 2009, 08:51:09 AM »

Quote

Would I be able to find the conflicting app or driver by closing everything that runs at start up, then starting each one, one at a time.

Although tedious, yes this would be the way i would test it...

Szpixman · « **Reply #11 on:** February 27, 2009, 10:20:03 AM »

I will probably attempt to do that this evening or late tonight & I'll let you know if I find the conflicting program. Thanks again for your insight.

patio · « **Reply #12 on:** February 27, 2009, 01:22:36 PM »

10-4.

Szpixman · « **Reply #13 on:** February 28, 2009, 08:29:53 AM »

Good Morning,

Well, staying up all night didn't help. I did manage to find where it's stored & can actually see my serial key is in there. Nothing from the developer either. Would like to thank him in person right about now!
Any other ideas for me to try ?

patio · « **Reply #14 on:** February 28, 2009, 08:30:56 AM »

Context Menu Editor...was FREE last time i looked.

Szpixman · « **Reply #15 on:** February 28, 2009, 08:36:50 AM »

I know that it's free...but Mmm+ did a better job (when it runs properly) for me & is easier to use. It lets you put the context menu entries that you don't use often into a different folder, as opposed to disabling or removing them. I know I'm being picky...it just @&*$ me off that it worked great before & now it's giving me a headache.

patio · « **Reply #16 on:** February 28, 2009, 09:42:12 AM »

And herein lies the Age Old dilemna...use an app that only works some of the time but is easier to customize...
Or use an app that works all the time and needs a few extra steps to do a task...

Only you can decide...

Szpixman · « **Reply #17 on:** February 28, 2009, 12:03:43 PM »

One more all nighter with it ... then I'll decide...??

Szpixman · « **Reply #18 on:** March 01, 2009, 03:59:18 AM »

Hi Patio,
This will be my last attempt. I'm stubborn. Maybe this will help you help me.
I un installed any helpful context menu add on that I had. Still had to re enter my serial key after startup.
The program is stored in C, Program Files, Hace, Mmm. In the Mmm folder when the program is working properly there is a: Help Folder, an install.log, a Mmm.dll, a Mmm.exe, a MmmTray.exe and an Unwise.exe

After a restart...when the program will not start, the Mmm.dll file is missing from the Mmm Folder??
Should the .dll file even be in the program folder since it obviously dosen't like staying there?
Can it be moved? I am assuming the .dll file is my serial key.
Thanks in advance.

patio · « **Reply #19 on:** March 01, 2009, 08:36:21 AM »

My guess would be that .dll is moved to the Windows/system32 folder...
You could try making a copy of it and place it in the program folder ...

Szpixman · « **Reply #20 on:** March 03, 2009, 10:41:51 AM »

Sorry I haven't got back sooner. If I place the .dll file in the program folder after I re install the program it works fine. After I shut off the computer...the .dll file is gone again. I just don't understand why it disappears after a restart.

patio · « **Reply #21 on:** March 03, 2009, 12:33:27 PM »

Tell it to stop doing that...

Szpixman · « **Reply #22 on:** March 03, 2009, 08:09:19 PM »

I've told it a lot more than that!!

Could it be a conflict in the registry ?
If so, what would I look for ?

Thanks.

Computer Hope Forum

News:

Author Topic: Application Run Problem (Read 5781 times)

Szpixman

patio

Szpixman

patio

Szpixman

patio

Szpixman

Szpixman

patio

Szpixman

patio

Szpixman

patio

Szpixman

patio

Szpixman

patio

Szpixman

Szpixman

patio

Szpixman

patio

Szpixman