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Author Topic: Help with deleting infections  (Read 9389 times)

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argorok

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    Help with deleting infections
    « on: February 23, 2009, 08:30:07 PM »
                As requested by carbon I am making a new thread.

                Basically the situation is when I scanned spybot s and d it would scan all the programs and let the horrid ones slide, it wouldn't detect anyone yet I watched the names and was shocked.

                 My computer isn't acting up yet I see such programs with casino in the name, weird viruses that I googled, and even items with the word keylogger in its name -.-. Here are the 3 logs, I'm adding a 4th log because I had to end SAS early sadly. If it also helps I have a dell desktop computer, I can give model if needed.

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    Briguy



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      Re: Help with deleting infections
      « Reply #1 on: February 23, 2009, 10:16:24 PM »
      Did you set your scanners with these settings before you scanned? You'll want to do them like that and do a complete full scan of your drive(s).

      <snip>

      Do not ask users to run Combofix unless you are trained to use it. EF

      Make sure that you aren't running non essential programs while it's running.

      [attachment deleted by admin]
      « Last Edit: February 24, 2009, 01:03:57 PM by evilfantasy »

      evilfantasy

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      Re: Help with deleting infections
      « Reply #2 on: February 24, 2009, 01:04:52 PM »
      This does not appear to be a malware issue. Are you still having problems after running the scans from the guide?

      evilfantasy

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      Re: Help with deleting infections
      « Reply #3 on: February 24, 2009, 01:08:07 PM »
      I don't have a problem... yet.

      See the other post.

      argorok

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        Re: Help with deleting infections
        « Reply #4 on: February 24, 2009, 06:11:07 PM »
        it seems fine and up to date, as long as my computer is clean I'm happy. Btw fantasy there was never a problem, it was just that I personally saw those infections. I'm going to run spybot s and d (need to re-download it, deleted it because of tea timer) and see if any of the names come back up

        edit: does it look like there is any infections?

        evilfantasy

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        Re: Help with deleting infections
        « Reply #5 on: February 24, 2009, 06:13:36 PM »
        Be sure to get the new version. http://filehippo.com/download_spybot_search_destroy/

        When removing malware you need to turn Tea Timer OFF. It will prevent some tools including itself from removing malware. I personally won't use Tea Timer.

        argorok

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          Re: Help with deleting infections
          « Reply #6 on: February 24, 2009, 06:15:35 PM »
          wouldn't it be best to download from the home site? And ok on the tea timer, I'll see if I can turn it off. Btw do the logs looks look clean?

          evilfantasy

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          Re: Help with deleting infections
          « Reply #7 on: February 24, 2009, 06:21:17 PM »
          I didn't see anything in the logs to worry about. That's not to say your computer is malware free. If it's acting up we can look closer.

          Yes you can get Spybot from the site. It can be confusing to find for some people so I link to FileHippo which is a safe download site.

          During the install you can choose to NOT activate Tea Timer. It can be heavy on resources and a pain at times so many choose to not use it. Do use the Resident Protection and always Immunize after updating Spybot.

          argorok

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            Re: Help with deleting infections
            « Reply #8 on: February 24, 2009, 06:23:34 PM »
            ok, I'll just download from hippo, last question, I'm a "newb" when it comes to computers, what does immunizing do, how do I use it, and when should I? Thank you for all the help so far btw.

            evilfantasy

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            Re: Help with deleting infections
            « Reply #9 on: February 24, 2009, 06:28:32 PM »
            Always do the Immunize after checking for updates in Spybot. I check for updates and Immunize about every two weeks or so. Immunize is adding known bad sites to your Hosts file so if you happen onto a bad web site your browser won't be attacked by malware.

            Look here to see how to Immunize. The guide is a little dated but you should be able to still figure it out. http://www.it.northwestern.edu/security/spyware/win-spybot-immunize.html

            Let me know if Spybot is still finding anything and try to let me know exactly what it finds. It might just be cookies which really aren't a threat.

            argorok

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              Re: Help with deleting infections
              « Reply #10 on: February 24, 2009, 06:29:52 PM »
              Ok, thanks, about downloading spybot, it's asking to use internet explorer protection(sdhelper). Should I use it or leave it off like the tea timer below it?

              evilfantasy

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              Re: Help with deleting infections
              « Reply #11 on: February 24, 2009, 06:32:18 PM »
              Yes use the sdhelper but not Tea Timer.

              argorok

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                Re: Help with deleting infections
                « Reply #12 on: February 24, 2009, 07:02:21 PM »
                Don't think I'm clean, In the first 2 mins I seen alot of weird products and some include Zango, coolWWWsearch,fakealert.mhg, a bunch of things with spy in there name and alot of files involving smitfraud-c. Do't know what to do seeing as spybot did nothing or even detected them  :'(

                evilfantasy

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                Re: Help with deleting infections
                « Reply #13 on: February 24, 2009, 07:08:04 PM »
                Are you sure they aren't just Cookies?

                Get me a log from Spybot once it's finished.

                Go into Spybot > Mode > Advanced mode > Tools > View Reports > View report > Export.

                Save it to your desktop as a txt file.

                It will be too big for the forums so upload it to FileDropper.

                Upload the file to File Dropper

                Click Upload
                Locate the file and double click it.
                Copy the download link and post it back here.


                argorok

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                  Re: Help with deleting infections
                  « Reply #14 on: February 24, 2009, 07:10:19 PM »
                  ok, I ended the search so let me restart it and get you a log, I'll see how big the first log is first.