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Author Topic: Can't uninstall all of program  (Read 3152 times)

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ehamblen

    Topic Starter


    Beginner

    Can't uninstall all of program
    « on: February 26, 2009, 11:08:53 PM »
    I tried updating my antivirus program and wasn't able to connect to the internet. After several attempts to find the cause, I decided to uninstall and reinstall the program. After re-installing The same thing happened. I uninstalled again, but could not uninstall the firewall portion of the program. The anti virus program is CA Internet Security Suite 2007, which is provided by the cable company I have as a server. When trying to uninstall, I get an error message (Error E9011), with a message stating: You do not have sufficient privileges to install or uninstall CA Personal Fiewall. Unable to update registry key: HKEY_LOCAL_MACHINE\SOFTWARE\classes\.efw.
    It also says Try logging on as Administrator. I am already logged on as the Administrator.
    My OS is Windows Vista.
    Does anyone have any suggestions as to how I can uninstall the remainder of this program?