cant play sims?

[erinkathleen04]

okkay so ive got three sims, and their all downloaded and i could play it before, but not it wont let me play it, and when i try to play it, it says i need to upload the game to the computer? but when i go to remove the game it wont let me, so what do i dooo?

[Carbon Dudeoxide]

These Sims games were downloaded?

[mroilfield]

Do you mean install the game instead of upload the game??