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Author Topic: Please Help, None of my audio devices work. It says there is no audio device!  (Read 15881 times)

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AggroSkin

    Topic Starter


    Rookie

     ???
    so i recently let my uncle fix my computer, he had to wipe everything out.
    everything else works great but no sounds come out of either my speakers
    or my headphones!
    i've tried reading forums but nothings worked so far

    PLEASE HELP ME!

    patio

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    • Genius
    • Maud' Dib
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    • OS: Windows 7
    Re-install all your drivers starting with the MBoard chipset drivers first...
    They will be on the Driver CD that shipped with the machine...
    If you do not have it DLoad and install Everest Home on the machine run a report, Save it as a text file and post the Computer Summary portion of it here...
    " Anyone who goes to a psychiatrist should have his head examined. "

    AggroSkin

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      --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

          Version                                           EVEREST v2.20.405
          Homepage                                          http://www.lavalys.com/
          Report Type                                       Report Wizard
          Computer                                          830C3292892C4D6 (COMPUTER)
          Generator                                         Yolanda
          Operating System                                  Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
          Date                                              2009-03-02
          Time                                              15:44


      --------[ Summary ]-----------------------------------------------------------------------------------------------------

          Computer:
            Operating System                                  Microsoft Windows XP Media Center Edition
            OS Service Pack                                   Service Pack 3
            DirectX                                           4.09.00.0904 (DirectX 9.0c)
            Computer Name                                     830C3292892C4D6 (SKINHEAD COMPUTER)
            User Name                                         Yolanda

          Motherboard:
            CPU Type                                          DualCore Intel Pentium D 820, 2800 MHz (14 x 200)
            Motherboard Name                                  Dell Dell DXP051
            Motherboard Chipset                               Intel Lakeport i945G/P
            System Memory                                     512 MB  (DDR2-533 DDR2 SDRAM)
            BIOS Type                                         Phoenix (01/03/06)

          Display:
            Video Adapter                                     RADEON X300 SE 128MB HyperMemory  (128 MB)
            Video Adapter                                     RADEON X300 SE 128MB HyperMemory  (128 MB)
            3D Accelerator                                    ATI Radeon X300 (RV370)
            Monitor                                           Plug and Play Monitor [NoDB]  (KC1476154ELL)

          Multimedia:
            Audio Adapter                                     Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

          Storage:
            IDE Controller                                    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
            IDE Controller                                    Intel(R) 82801GR/GH SATA AHCI Controller
            Disk Drive                                        ST380819AS  (74 GB, IDE)
            Optical Drive                                     TSSTcorp CD-RW   TS-H292B
            Optical Drive                                     TSSTcorp DVD-ROM TS-H352C  (16x/48x DVD-ROM)
            SMART Hard Disks Status                           OK

          Partitions:
            C: (NTFS)                                         71484 MB (55279 MB free)

          Input:
            Keyboard                                          HID Keyboard Device
            Keyboard                                          HID Keyboard Device
            Mouse                                             HID-compliant mouse

          Network:
            Network Adapter                                   Intel(R) PRO/1000 PL Network Connection  (192.168.0.10)
            Modem                                             Intel(R) 537EP V9x DF PCI Modem

          Peripherals:
            USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
            USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
            USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
            USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
            USB2 Controller                                   Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
            USB Device                                        USB Composite Device
            USB Device                                        USB Human Interface Device
            USB Device                                        USB Human Interface Device
            USB Device                                        USB Human Interface Device



      AggroSkin

        Topic Starter


        Rookie

        Field   Value
        Computer   
        Operating System   Microsoft Windows XP Media Center Edition
        OS Service Pack   Service Pack 3
        DirectX   4.09.00.0904 (DirectX 9.0c)
        Computer Name   830C3292892C4D6 (SKINHEAD COMPUTER)
        User Name   Yolanda
           
        Motherboard   
        CPU Type   DualCore Intel Pentium D 820, 2800 MHz (14 x 200)
        Motherboard Name   Dell Dell DXP051
        Motherboard Chipset   Intel Lakeport i945G/P
        System Memory   512 MB  (DDR2-533 DDR2 SDRAM)
        BIOS Type   Phoenix (01/03/06)
           
        Display   
        Video Adapter   RADEON X300 SE 128MB HyperMemory  (128 MB)
        Video Adapter   RADEON X300 SE 128MB HyperMemory  (128 MB)
        3D Accelerator   ATI Radeon X300 (RV370)
        Monitor   Plug and Play Monitor [NoDB]  (KC1476154ELL)
           
        Multimedia   
        Audio Adapter   Intel 82801GB ICH7 - High Definition Audio Controller [A-1]
           
        Storage   
        IDE Controller   Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
        IDE Controller   Intel(R) 82801GR/GH SATA AHCI Controller
        Disk Drive   ST380819AS  (74 GB, IDE)
        Optical Drive   TSSTcorp CD-RW   TS-H292B
        Optical Drive   TSSTcorp DVD-ROM TS-H352C  (16x/48x DVD-ROM)
        SMART Hard Disks Status   OK
           
        Partitions   
        C: (NTFS)   71484 MB (55284 MB free)
           
        Input   
        Keyboard   HID Keyboard Device
        Keyboard   HID Keyboard Device
        Mouse   HID-compliant mouse
           
        Network   
        Network Adapter   Intel(R) PRO/1000 PL Network Connection  (192.168.0.10)
        Modem   Intel(R) 537EP V9x DF PCI Modem
           
        Peripherals   
        USB1 Controller   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
        USB1 Controller   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
        USB1 Controller   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
        USB1 Controller   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
        USB2 Controller   Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
        USB Device   USB Composite Device
        USB Device   USB Human Interface Device
        USB Device   USB Human Interface Device
        USB Device   USB Human Interface Device

        JJ 3000



          Egghead
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        That's a Dell computer, right?
        Save a Life!
        Adopt a homeless pet.
        http://www.petfinder.com/

        AggroSkin

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          JJ 3000



            Egghead
          • Thanked: 237
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          When you first bought your computer, it should have came with a drivers CD. It will say something like "DRIVERS AND UTILITIES" on it. That CD will have all of the drivers for your computer on it.

          If you don't have the CD then the Dell website will have all of the drivers for your machine.

          On the side of your computer there should be a sticker that has your service tag number. Go here
           http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
          and enter your service tag. If you cant find your service tag just type in your model number and specify that you need drivers for media center edition.

          Find the audio driver for you machine, download and install.

          Good luck!
          Save a Life!
          Adopt a homeless pet.
          http://www.petfinder.com/

          AggroSkin

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            ok what the *censored*..
            every driver i've tried to install is not compatable
            none of them work

            i'm getting pretty frustrated

            i found my resource cd and its still not working.

            patio

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            Quote
            On the side of your computer there should be a sticker that has your service tag number. Go here
             http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
            and enter your service tag. If you cant find your service tag just type in your model number and specify that you need drivers for media center edition.

            Find the audio driver for you machine, download and install.
            " Anyone who goes to a psychiatrist should have his head examined. "

            AggroSkin

              Topic Starter


              Rookie

              I tried doing that but it still says

              "this system does not support the driver you are trying to install."

              patio

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              Are you sure the Service tag # was typed correctly ? ?
              This doesn't make sense that it's not working...
              Are you also saying the Driver CD didn't work ? ?
              " Anyone who goes to a psychiatrist should have his head examined. "

              Broni


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              What is the exact driver, you're trying to install? Link, please.

              patio

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              I have a sneaking suspicion he's not doing it right...that or this maybe an 'Ahem" version for some reason...
              " Anyone who goes to a psychiatrist should have his head examined. "

              Broni


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              All possible...
              I had a Dell recently, where entering service tag number led to wrong Dell model page, that's why I asked.
              Everest shows Intel audio chip.

              Glitch

              • Guest
              Have you tried Windows Update to see if it has a driver there?


              Broni


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              Quote
              Have you tried Windows Update to see if it has a driver there?
              Never use Windows Updates to update non-M$ driver.

              Broni


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              You have to adjust your link to show the download page, because clicking your link starts the actual download.
              ...or simply provide your Dell service tag number.

              AggroSkin

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                Rookie

                service tag number:
                g9rth91


                Broni


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                1. I hate to work on Media Center Edition. I smell problems.
                2. I hate to see SigmaTel drivers. I smell problems.

                In any case, the page lists your computer as XPS/Dimension 400/9150. Is this correct?
                Then, your audio driver is listed as SigmaTel SIGMATEL STAC 92XX C-Major HD Audio. Is this, what you tried to install?
                On the other hand, Everest shows Intel Lakeport i945G/P chipset, and Intel 82801GB ICH7 - High Definition Audio Controller audio.
                Start with downloading, and installing chipset driver: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2115&DwnldID=16023&strOSs=88&OSFullName=Windows*%20XP%20Media%20Center%20Edition&lang=eng

                AggroSkin

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                  ok i installed the chipset driver..
                  now what?

                  Broni


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                  Did you restart? Still no sound?
                  Now, try this driver: http://members.driverguide.com/driver/detail.php?driverid=205636
                  If none works, I'd assume sound chip being busted.

                  AggroSkin

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                    nope didnt work

                    my computer might have gotten banged up so
                    i woouldnt doubt the chip being f'd up

                    this is horrible..

                    how much do they run for?

                    Broni


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                    Not to worry. Sound cards start at about 15 bucks.

                    AggroSkin

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                      and installing them?

                      Broni


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                      Pretty easy.
                      It comes as a PCI card. You open the case, put the card into the slot, start the computer, and Windows will detect the card. You install a driver form provided CD, and you're done.