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Author Topic: <Solved> Why won't my site appear?  (Read 12089 times)

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neljan

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<Solved> Why won't my site appear?
« on: February 24, 2009, 12:06:59 AM »
Hey guys,

(Sorry I must be a noob to building websites)

I uploaded my index.html, css and images directory to my webhost but I get this great big ugly message:

Quote from: Ugly
Forbidden

You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I uploaded to the www. directory, the files also automatically appear in public.html directory.

Thanks in advance for your help!
« Last Edit: March 04, 2009, 05:33:38 AM by neljan »

soybean



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Re: Why won't my site appear?
« Reply #1 on: February 24, 2009, 08:46:43 AM »
So, you've uploaded your files but you can't view any of your website via browser, right?

Does your hosting service provide a "cPanel", a control panel, where you can view the files you've uploaded and perform certain file maintenance procedures?  I believe you should be able to access your files on the web server by logging on to your web hosting account and change permissions.

Are you using a paid service?  If so, contact their tech support if necessary.
« Last Edit: February 24, 2009, 11:38:31 AM by soybean »

kpac

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Re: Why won't my site appear?
« Reply #2 on: February 24, 2009, 11:21:57 AM »
Can you post a link?

neljan

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Re: Why won't my site appear?
« Reply #3 on: February 26, 2009, 06:19:57 AM »
Hi,

Yes the hosting service provides a cPanel, the permissions are 6,4,4.

link is : http://www.worldclanleague.com/

soybean



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Re: Why won't my site appear?
« Reply #4 on: February 26, 2009, 07:05:33 AM »
Yep, I think you need to change permissions.  See this reference: http://www.wpi.edu/Academics/CCC/Help/Unix/Webdev/webchmod.html

kpac

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Re: Why won't my site appear?
« Reply #5 on: February 26, 2009, 09:38:38 AM »
If it's cPanel Extra, log in to cPanel, scroll down to the bottom (usually), click Xtra, and then click Fix public_html.

soybean's link will give you some valuable info for future reference.

neljan

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Re: Why won't my site appear?
« Reply #6 on: February 28, 2009, 07:15:03 AM »
Thanks for your advice guys, but still I have nothing  :-[

Apparently it's something to do with the coding, I uploaded an old site I made and it worked fine but I can't see anything wrong with the new sites coding.

I even changed the top part of the new sites coding to match the old site (the one that works) exactly and it still doesn't work!!!

I find this ridiculous, I don't know what I have to do to get this bloody thing working.

I've attached the index html file, if you can see why it isn't working please let me know.

[attachment deleted by admin]

soybean



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Re: Why won't my site appear?
« Reply #7 on: February 28, 2009, 07:59:44 AM »
I see no reason that file will not display as a web page.  Are you absolutely sure it's on the web server with the name index.html, not index.txt

kpac

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Re: Why won't my site appear?
« Reply #8 on: February 28, 2009, 08:59:33 AM »
Try something...

Go to your public_html or www directory in filemanager. If you see a file called .htaccess or htaccess.txt, open it, and copy the contents into a reply.

Also go to the Xtra section of cPanel, and then click Fix File Ownership. You might or mightn't have this option.

Who is the site hosted with?

neljan

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Re: Why won't my site appear?
« Reply #9 on: March 03, 2009, 07:03:39 AM »
Hey thanks for your help guys, I appreciate it.

The file I've uploaded is index.html (not .txt)

Theres no .htaccess or htaccess.txt file.

Theres no 'Xtra section' (that I can see) in the CP.

The host is : http://hostpapa.co.uk/

I'm willing to give someone my username/password to access the CP if it helps?

kpac

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Re: Why won't my site appear?
« Reply #10 on: March 03, 2009, 09:45:44 AM »
If you want, I can take a look. Just PM me.

neljan

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Re: Why won't my site appear?
« Reply #11 on: March 03, 2009, 09:56:06 AM »
I sent you a pm ;)

kpac

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Re: Why won't my site appear?
« Reply #12 on: March 03, 2009, 10:05:51 AM »
Should be fixed now. ;D

Your index file was called Index.html (notice capital I). The server isn't configured to recognise Index.html files, just index.html files, so that's what I renamed it to. Fairly easy mistake to make, so don't feel stupid or anything. :D

You still have a few files to upload, as well as changing the link to the forum on the homepage. The link should be worldclanleague.com/forum/.

Good luck with it. :)


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Re: <Solved> Why won't my site appear?
« Reply #13 on: March 04, 2009, 05:34:45 AM »
You're a saint  :-*

Thank you so much Kpac!!!

kpac

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Re: <Solved> Why won't my site appear?
« Reply #14 on: March 04, 2009, 06:15:25 AM »
No problem. ;D