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Author Topic: PC Freezing  (Read 6643 times)

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evanesco

    Topic Starter


    Beginner

    PC Freezing
    « on: March 07, 2009, 11:01:19 AM »
    My PC keeps freezing, not when I'm using it, but when ever anyone else seems to use it. Random! I've done the Steps and enclosed the logs.

    [attachment deleted by admin]

    evanesco

      Topic Starter


      Beginner

      Re: PC Freezing
      « Reply #1 on: March 09, 2009, 10:42:27 AM »
      It's been a couple of days.

      Anyone?

      evilfantasy

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      Re: PC Freezing
      « Reply #2 on: March 09, 2009, 11:42:21 AM »
      Open HijackThis and select Do a system scan only.

      Place a check mark next to the following entries: (if there)

      O20 - AppInit_DLLs:

      Important: Close all open windows except for HijackThis and then click Fix checked.

      Once completed, exit HijackThis.

      ----------

      Download DrWeb CureIt & save it to your desktop. Scan with DrWeb-CureIt as follows:
      • Double-click on drweb-cureit.exe and then click Start
      • An information notice will appear, click OK.
      • This starts a short scan that will scan the files currently running in memory.
      • If you get a prompt to buy the full version just exit out of the window. The scanner will still work without buying the full version
      • If or when something is found, click the Yes button when it asks you if you want to cure it.
      • Once the short scan has finished, Click Settings > Change Settings
      • Under the Scanning tab UNcheck Heuristic analysis and click OK
      • Back at the main window, select the Complete scan button and then click the Green Arrow Start Scanning button on the right and the scan will start.
        • Click Yes to all if it asks if you want to cure/move any file(s).
      • When the scan is done.
      • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
      • Save the DrWeb.csv report to your Desktop.
      • Exit Dr.Web Cureit.
      • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
      [/COLOR]
      • After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
      • Copy and paste that log in the next reply
      [/list]

      evanesco

        Topic Starter


        Beginner

        Re: PC Freezing
        « Reply #3 on: March 15, 2009, 03:07:45 AM »
        I'm having some trouble with the Dr Cure-it. It appears to reboot my pc, only it never actually omes back on, and the only way to get it back on is to turn off the main power.

        evilfantasy

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        Re: PC Freezing
        « Reply #4 on: March 15, 2009, 06:17:12 PM »
        Did it create a log?

        evanesco

          Topic Starter


          Beginner

          Re: PC Freezing
          « Reply #5 on: March 16, 2009, 10:41:14 AM »
          Not that I can find.

          evanesco

            Topic Starter


            Beginner

            Re: PC Freezing
            « Reply #6 on: March 16, 2009, 10:44:14 AM »

            Download DrWeb CureIt & save it to your desktop. Scan with DrWeb-CureIt as follows:

                * Double-click on drweb-cureit.exe and then click Start
                * An information notice will appear, click OK.
                * This starts a short scan that will scan the files currently running in memory.
                * If you get a prompt to buy the full version just exit out of the window. The scanner will still work without buying the full version
                * If or when something is found, click the Yes button when it asks you if you want to cure it.

                * Once the short scan has finished, Click Settings > Change Settings
                * Under the Scanning tab UNcheck Heuristic analysis and click OK
                * Back at the main window, select the Complete scan button and then click the Green Arrow Start Scanning button on the right and the scan will start.

            I can never get any further than the above instruction. It simply shuts down, without any warning. It appears to be off, all the lights are off, but the fans often seem to still be running, and the screen sometimes remains on.

            I'm thinking it might be an internal malfunction of some sort.

            evilfantasy

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            Re: PC Freezing
            « Reply #7 on: March 16, 2009, 11:09:31 AM »
            Try going into Safe Mode and running it.

            evanesco

              Topic Starter


              Beginner

              Re: PC Freezing
              « Reply #8 on: April 02, 2009, 09:28:05 AM »
              I've been away. I've tried it in safe mode.

              It still shut down, but I do have a log. The log is huge though, so I'm going to cut it and paste it in sections. I can't even copy it into word, it's that big it makes word shut down.

              It shut down 5 hours in. I left it running and went to bed )it was really late).

              Anyway, when I turned it back on, there was the log and 2 new files on the desktop, so I've zipped them all up and uploaded the file to 2shared http://www.2shared.com/file/5237255/e0f62746/CureIt.html

              Hope that's ok.
              « Last Edit: April 02, 2009, 10:42:39 AM by evanesco »

              evilfantasy

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              Re: PC Freezing
              « Reply #9 on: April 02, 2009, 11:30:47 AM »
              Look in the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder.

              Only the items that were removed is what I need to see.

              evanesco

                Topic Starter


                Beginner

                Re: PC Freezing
                « Reply #10 on: April 02, 2009, 12:16:27 PM »
                There is no quarantine folder, the only thing in the Doctorweb folder is the cureit log, that I've zipped into the link.

                evilfantasy

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                Re: PC Freezing
                « Reply #11 on: April 02, 2009, 12:18:59 PM »
                Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

                Link #1
                Link #2

                **Note:  It is important that it is saved directly to your Desktop

                Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

                Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
                 
                Double click combofix.exe & follow the prompts.
                When finished ComboFix will produce a log for you.
                Post the ComboFix log in your next reply.

                Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

                Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

                If you have problems with ComboFix usage, see How to use ComboFix

                evanesco

                  Topic Starter


                  Beginner

                  Re: PC Freezing
                  « Reply #12 on: April 02, 2009, 12:55:38 PM »
                  Combofix Log


                  ComboFix 09-04-01.01 - Lisa 2009-04-02 19:49:31.2 - NTFSx86
                  Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.958.555 [GMT 1:00]
                  Running from: c:\documents and settings\Lisa\Desktop\ComboFix.exe
                  AV: PCguard Anti-Virus *On-access scanning disabled* (Updated)
                  FW: COMODO Firewall *enabled*
                  FW: PCguard Firewall *enabled*
                  .

                  (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
                  .
                  .
                  ---- Previous Run -------
                  .
                  c:\temp\1cb
                  c:\temp\1cb\syscheck.log
                  c:\temp\bkR11
                  c:\temp\bkR11\ftCa.log
                  c:\windows\Fonts\-
                  c:\windows\system32\adeeg.ini2
                  c:\windows\system32\agivjbsg.ini
                  c:\windows\system32\aknthkkq.ini
                  c:\windows\system32\ATHPRXY(2).DLL
                  c:\windows\system32\bfkgqutl.ini
                  c:\windows\system32\bhiacplh.ini
                  c:\windows\system32\cejypito.ini
                  c:\windows\system32\cixtupcd.ini
                  c:\windows\system32\cmvhgeus.ini
                  c:\windows\system32\drivers\npf.sys
                  c:\windows\system32\hdeyyhph.ini
                  c:\windows\system32\jdqjuxbd.ini
                  c:\windows\system32\jjllm.ini2
                  c:\windows\system32\knnmebhp.ini
                  c:\windows\system32\lhtwbnbv.ini
                  c:\windows\system32\litbkjkx.ini
                  c:\windows\system32\lllcipvg.ini
                  c:\windows\system32\mtjahvln.ini
                  c:\windows\system32\nojxyyfr.ini
                  c:\windows\system32\nvabgnhs.ini
                  c:\windows\system32\oxwynhbi.ini
                  c:\windows\system32\packet.dll
                  c:\windows\system32\pthreadVC.dll
                  c:\windows\system32\qbvpggdm.ini
                  c:\windows\system32\qfpeasrn.ini
                  c:\windows\system32\rpmxsltt.ini
                  c:\windows\system32\sstwa.ini2
                  c:\windows\system32\TtwDNqru.ini
                  c:\windows\system32\TtwDNqru.ini2
                  c:\windows\system32\unyuojoe.ini
                  c:\windows\system32\uqyswrwm.ini
                  c:\windows\system32\uveujwyd.ini
                  c:\windows\system32\vaeewbiv.ini
                  c:\windows\system32\wanpacket.dll
                  c:\windows\system32\wpcap.dll
                  c:\windows\system32\yadejtgn.ini
                  c:\windows\system32\ybsouxsw.ini
                  c:\windows\system32\yejbpdfa.ini
                  c:\windows\system32\yrnygtmd.ini

                  .
                  (((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
                  .

                  -------\Legacy_NPF
                  -------\Service_NPF


                  (((((((((((((((((((((((((   Files Created from 2009-03-02 to 2009-04-02  )))))))))))))))))))))))))))))))
                  .

                  2009-04-02 16:18 . 2009-03-09 02:53   73,728   --a------   c:\windows\system32\javacpl.cpl
                  2009-04-01 12:36 . 2009-04-01 12:36   <DIR>   d--------   c:\documents and settings\Shelley\Tracing
                  2009-03-10 18:49 . 2009-03-10 18:49   <DIR>   d--------   c:\documents and settings\Lisa\DoctorWeb
                  2009-03-07 20:21 . 2009-03-07 20:22   <DIR>   d--------   c:\program files\iTunes
                  2009-03-07 20:21 . 2009-03-07 20:21   <DIR>   d--------   c:\program files\iPod
                  2009-03-07 20:21 . 2009-03-07 20:22   <DIR>   d--------   c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
                  2009-03-07 20:16 . 2009-03-07 20:16   <DIR>   d--------   c:\program files\Bonjour
                  2009-03-07 20:14 . 2009-03-07 20:15   <DIR>   d--------   c:\program files\QuickTime
                  2009-03-07 20:07 . 2009-03-07 20:07   <DIR>   d--------   c:\program files\Common Files\Apple
                  2009-03-07 19:28 . 2009-04-02 19:42   <DIR>   d--------   c:\documents and settings\Lisa\Tracing
                  2009-03-07 19:21 . 2009-03-07 19:21   <DIR>   d--------   c:\program files\Windows Live SkyDrive
                  2009-03-07 19:21 . 2009-03-07 19:21   <DIR>   d--------   c:\program files\Microsoft
                  2009-03-07 19:16 . 2009-03-07 19:16   <DIR>   d--------   c:\program files\Common Files\Windows Live
                  2009-03-06 04:01 . 2009-03-14 13:09   1,374   --a------   c:\windows\imsins.BAK
                  2009-03-05 23:52 . 2009-02-11 11:19   38,496   --a------   c:\windows\system32\drivers\mbamswissarmy.sys
                  2009-03-05 21:23 . 2009-03-09 05:19   410,984   --a------   c:\windows\system32\deploytk.dll
                  2009-03-05 21:03 . 2009-01-09 20:19   1,089,593   -----c---   c:\windows\system32\dllcache\ntprint.cat

                  .
                  ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
                  .
                  2009-04-02 18:27   ---------   d---a-w   c:\documents and settings\All Users\Application Data\TEMP
                  2009-04-02 15:18   ---------   d-----w   c:\program files\Java
                  2009-03-16 21:40   ---------   d-----w   c:\documents and settings\Lisa\Application Data\uTorrent
                  2009-03-07 18:25   ---------   d-----w   c:\program files\Windows Live
                  2009-03-06 03:09   ---------   d-----w   c:\program files\Microsoft Silverlight
                  2009-03-05 22:52   ---------   d-----w   c:\program files\Malwarebytes' Anti-Malware
                  2009-03-05 20:28   ---------   d-----w   c:\program files\CCleaner
                  2009-02-11 10:19   15,504   ----a-w   c:\windows\system32\drivers\mbam.sys
                  2009-02-09 11:13   1,846,784   ------w   c:\windows\system32\win32k.sys
                  2009-02-06 18:52   49,504   ----a-w   c:\windows\system32\sirenacm.dll
                  2009-02-05 19:30   ---------   d-----w   c:\program files\Reference Assemblies
                  2009-02-05 19:30   ---------   d-----w   c:\program files\MSBuild
                  2009-02-05 18:48   ---------   d-----w   c:\documents and settings\Shannon\Application Data\OpenOffice.org
                  2008-11-04 20:25   1,570   ----a-w   c:\documents and settings\Shelley\Application Data\wklnhst.dat
                  2008-11-02 20:52   1,790   ----a-w   c:\documents and settings\Lisa\Application Data\wklnhst.dat
                  2008-09-22 20:08   116,000   ----a-w   c:\documents and settings\Lisa\Application Data\GDIPFONTCACHEV1.DAT
                  2008-08-21 10:59   93,048   ----a-w   c:\documents and settings\Shelley\Application Data\GDIPFONTCACHEV1.DAT
                  2008-07-05 15:14   166   ----a-w   c:\documents and settings\Shannon\Application Data\wklnhst.dat
                  2008-04-21 17:10   69,007,591   ----a-w   c:\program files\Microsoft Office.zip
                  2006-05-03 09:06   163,328   --sh--r   c:\windows\system32\flvDX.dll
                  2007-02-21 10:47   31,232   -csh--r   c:\windows\system32\msfDX.dll
                  2007-12-17 12:43   27,648   -csh--w   c:\windows\system32\Smab0.dll
                  2008-10-31 18:11   32,768   --sha-w   c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008103120081101\index.dat
                  .

                  (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
                  .
                  .
                  *Note* empty entries & legit default entries are not shown
                  REGEDIT4

                  [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                  "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

                  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                  "Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-13 212992]
                  "COMODO Firewall Pro"="c:\program files\COMODO\Firewall\cfp.exe" [BU]
                  "RaidTool"="c:\program files\VIA\RAID\raid_tool.exe" [2005-06-20 1056768]
                  "Wireless Manager"="c:\program files\Virgin Broadband Wireless\Wireless Manager.exe" [2008-05-26 585728]
                  "Broadbandadvisor.exe"="c:\program files\Virgin Broadband\advisor\Broadbandadvisor.exe" [2007-08-07 2061552]
                  "-FreedomNeedsReboot"="c:\program files\Virgin Broadband\PCguard\ZkRunOnceR.exe" [2007-09-05 13552]
                  "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
                  "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
                  "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
                  "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
                  "SMSERIAL"="sm56hlpr.exe" [2005-06-06 c:\windows\sm56hlpr.exe]
                  "VTTrayp"="VTtrayp.exe" [2005-03-12 c:\windows\system32\VTTrayp.exe]

                  c:\documents and settings\Shannon\Start Menu\Programs\Startup\
                  OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-09-12 384000]

                  c:\documents and settings\Shelley\Start Menu\Programs\Startup\
                  OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-09-12 384000]

                  c:\documents and settings\Lisa\Start Menu\Programs\Startup\
                  wkcalrem.LNK - c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2005-08-18 21504]

                  [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
                  "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

                  [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WgaLogon]
                   [BU]

                  [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
                  "vidc.I420"= i420vfw.dll
                  "msacm.clmp3enc"= c:\progra~1\CYBERL~1\power2go\CLMP3Enc.ACM

                  [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
                  BootExecute   REG_MULTI_SZ      PDBoot.exe\0autocheck autochk *

                  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
                  @="Driver"
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PowerBar
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe
                  HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VTTimer

                  [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
                   [BU]

                  [HKEY_LOCAL_MACHINE\software\microsoft\security center]
                  "AntiVirusOverride"=dword:00000001

                  [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
                  "EnableFirewall"= 0 (0x0)

                  [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
                  "%windir%\\system32\\sessmgr.exe"=
                  "c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
                  "c:\\StubInstaller.exe"=
                  "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
                  "c:\\Program Files\\uTorrent\\uTorrent.exe"=
                  "c:\\Program Files\\Activision\\SHReK the THiRD Demo\\SHReK the THiRD.exe"=
                  "c:\\Program Files\\Skype\\Phone\\Skype.exe"=
                  "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
                  "c:\\Program Files\\Sony Ericsson\\Sony Ericsson Media Manager\\MediaManager.exe"=
                  "c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
                  "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
                  "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
                  "c:\\Program Files\\iTunes\\iTunes.exe"=

                  R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-05-28 8944]
                  R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-05-28 55024]
                  S3 aaudstum;aaudstum;\??\c:\docume~1\Shannon\LOCALS~1\Temp\aaudstum.sys --> c:\docume~1\Shannon\LOCALS~1\Temp\aaudstum.sys [?]
                  S3 FXDRV;FXDRV;\??\d:\fxdrv.sys --> d:\Fxdrv.sys [?]
                  S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2008-12-29 10976]
                  S3 Radialpoint Security Services;Virgin Broadband PCguard;c:\windows\system32\dllhost.exe [2006-02-03 5120]
                  S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2008-11-26 90408]
                  S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2008-11-26 15016]
                  S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2008-11-26 122024]
                  S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2008-11-26 115368]
                  S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2008-11-26 25768]
                  S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2008-11-26 111784]
                  S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2008-11-26 117544]
                  S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-05-28 7408]

                  [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3e829769-edfa-11dc-956a-000e9bebbf9b}]
                  \Shell\AutoRun\command - I:\setupSNK.exe
                  .
                  Contents of the 'Scheduled Tasks' folder

                  2008-12-22 c:\windows\Tasks\AppleSoftwareUpdate.job
                  - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

                  2009-04-02 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
                  - c:\program files\Windows Live Toolbar\MSNTBUP.EXE []
                  .
                  .
                  ------- Supplementary Scan -------
                  .
                  uStart Page = hxxp://www.virginmedia.com
                  uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
                  uInternet Settings,ProxyOverride = *.local
                  IE: &Search
                  IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
                  DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - hxxps://secure.gopetslive.com/dev/GoPetsWeb.cab
                  FF - ProfilePath - c:\documents and settings\Lisa\Application Data\Mozilla\Firefox\Profiles\abar7yjz.default\
                  FF - prefs.js: browser.startup.homepage - hxxp://forums.moneysavingexpert.com/
                  FF - plugin: c:\documents and settings\All Users\Application Data\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll
                  FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAskSBr.dll
                  FF - plugin: c:\program files\Mozilla Firefox\plugins\npzylomgamesplayer.dll
                  .

                  **************************************************************************

                  catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
                  Rootkit scan 2009-04-02 19:51:43
                  Windows 5.1.2600 Service Pack 3 NTFS

                  scanning hidden processes ... 

                  scanning hidden autostart entries ...

                  scanning hidden files ... 

                  scan completed successfully
                  hidden files: 0

                  **************************************************************************
                  .
                  Completion time: 2009-04-02 19:54:17
                  ComboFix-quarantined-files.txt  2009-04-02 18:53:40

                  Pre-Run: 21,504,446,464 bytes free
                  Post-Run: 21,490,401,280 bytes free

                  224   --- E O F ---   2009-03-16 21:42:36

                  evilfantasy

                  • Malware Removal Specialist
                  • Moderator


                  • Genius
                  • Calm like a bomb
                  • Thanked: 493
                  • Experience: Experienced
                  • OS: Windows 11
                  Re: PC Freezing
                  « Reply #13 on: April 02, 2009, 01:05:37 PM »
                  Please go to Start > Run and copy/paste the following, then press Enter:

                  C:\QooBox\Add-Remove Programs.txt

                  A text file should open. Please post the contents of that file in your next reply.

                  Also let me know how the computer is running now?

                  evanesco

                    Topic Starter


                    Beginner

                    Re: PC Freezing
                    « Reply #14 on: April 02, 2009, 01:07:36 PM »
                    Here's the add remove file programs file

                    Adobe Flash Player 10 ActiveX
                    Adobe Flash Player Plugin
                    Adobe Reader 8.1.3
                    Adobe Shockwave Player
                    Apple Mobile Device Support
                    Apple Software Update
                    µTorrent
                    Authentium AntiVirus SDK - 2
                    Bonjour
                    BroadJump Client Foundation
                    Canon PIXMA iP3000
                    Canon Utilities Easy-PhotoPrint
                    CCleaner (remove only)
                    Choice Guard
                    Critical Update for Windows Media Player 11 (KB959772)
                    Defraggler (remove only)
                    Delicious Deluxe
                    DVD Shrink 3.2
                    FirstClass® Client
                    getPlus(R)_ocx
                    HijackThis 2.0.2
                    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
                    Hotfix for Windows Internet Explorer 7 (KB947864)
                    Hotfix for Windows Media Format 11 SDK (KB929399)
                    Hotfix for Windows Media Player 11 (KB939683)
                    Hotfix for Windows XP (KB952287)
                    Hotfix for Windows XP (KB954550-v5)
                    Hotfix for Windows XP (KB961118)
                    iTunes
                    Java(TM) 6 Update 13
                    Java(TM) 6 Update 7
                    Junk Mail filter update
                    Malwarebytes' Anti-Malware
                    McDonald's Dragons
                    Microsoft .NET Framework 2.0 Service Pack 2
                    Microsoft .NET Framework 3.0 Service Pack 2
                    Microsoft .NET Framework 3.5 SP1
                    Microsoft Application Error Reporting
                    Microsoft Compression Client Pack 1.0 for Windows XP
                    Microsoft Internationalized Domain Names Mitigation APIs
                    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
                    Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
                    Microsoft National Language Support Downlevel APIs
                    Microsoft Office XP Professional with FrontPage
                    Microsoft Silverlight
                    Microsoft User-Mode Driver Framework Feature Pack 1.5
                    Microsoft Visual C++ 2005 Redistributable
                    Microsoft Web Publishing Wizard 1.52
                    Microsoft Windows Journal Viewer
                    Microsoft Windows XP Video Decoder Checkup Utility
                    Microsoft Works
                    Moneysoft Payroll Manager
                    Motorola SM56 Speakerphone Modem
                    Mozilla Firefox (3.0.8)
                    MSN
                    MSN Toolbar
                    MSVC80_x86
                    MSVCRT
                    MSXML 4.0 SP2 (KB927978)
                    MSXML 4.0 SP2 (KB936181)
                    MSXML 4.0 SP2 (KB954430)
                    MSXML 6.0 Parser (KB933579)
                    myphotobook 3.6
                    Nokia Multimedia Factory
                    OpenOffice.org 3.0
                    PC Connectivity Solution
                    Peppa Pig
                    PerfectDisk
                    Platform
                    Power2Go 4.0
                    PowerDVD
                    PowerStarter
                    PPSDKRedistributables
                    PrintMaster 12
                    QuickTime
                    Radialpoint Security Services
                    RealPlayer
                    Realtek AC'97 Audio
                    REALTEK Gigabit and Fast Ethernet NIC Driver
                    RPS Ad Blocker
                    RPS AntiFraud
                    RPS AntiSpyware
                    RPS AntiVirus
                    RPS App Detector
                    RPS AsRealtime
                    RPS Backup
                    RPS Burn
                    RPS Diagnostic Utility
                    RPS Firewall
                    RPS ParentalControl
                    RPS Performance Tool
                    RPS PopupBlocker
                    RPS Privacy Manager
                    RPS RpsCore
                    RPS Security Cleanup
                    RPS Zip
                    Security Update for CAPICOM (KB931906)
                    Security Update for Windows Internet Explorer 7 (KB928090)
                    Security Update for Windows Internet Explorer 7 (KB929969)
                    Security Update for Windows Internet Explorer 7 (KB931768)
                    Security Update for Windows Internet Explorer 7 (KB933566)
                    Security Update for Windows Internet Explorer 7 (KB937143)
                    Security Update for Windows Internet Explorer 7 (KB938127)
                    Security Update for Windows Internet Explorer 7 (KB939653)
                    Security Update for Windows Internet Explorer 7 (KB942615)
                    Security Update for Windows Internet Explorer 7 (KB944533)
                    Security Update for Windows Internet Explorer 7 (KB950759)
                    Security Update for Windows Internet Explorer 7 (KB953838)
                    Security Update for Windows Internet Explorer 7 (KB956390)
                    Security Update for Windows Internet Explorer 7 (KB958215)
                    Security Update for Windows Internet Explorer 7 (KB960714)
                    Security Update for Windows Internet Explorer 7 (KB961260)
                    Security Update for Windows Media Player (KB911564)
                    Security Update for Windows Media Player (KB952069)
                    Security Update for Windows Media Player 10 (KB911565)
                    Security Update for Windows Media Player 10 (KB917734)
                    Security Update for Windows Media Player 10 (KB936782)
                    Security Update for Windows Media Player 11 (KB936782)
                    Security Update for Windows Media Player 11 (KB954154)
                    Security Update for Windows Media Player 6.4 (KB925398)
                    Security Update for Windows XP (KB923689)
                    Security Update for Windows XP (KB938464-v2)
                    Security Update for Windows XP (KB938464)
                    Security Update for Windows XP (KB941569)
                    Security Update for Windows XP (KB946648)
                    Security Update for Windows XP (KB950760)
                    Security Update for Windows XP (KB950762)
                    Security Update for Windows XP (KB950974)
                    Security Update for Windows XP (KB951066)
                    Security Update for Windows XP (KB951376-v2)
                    Security Update for Windows XP (KB951376)
                    Security Update for Windows XP (KB951698)
                    Security Update for Windows XP (KB951748)
                    Security Update for Windows XP (KB952954)
                    Security Update for Windows XP (KB953839)
                    Security Update for Windows XP (KB954211)
                    Security Update for Windows XP (KB954459)
                    Security Update for Windows XP (KB954600)
                    Security Update for Windows XP (KB955069)
                    Security Update for Windows XP (KB956391)
                    Security Update for Windows XP (KB956802)
                    Security Update for Windows XP (KB956803)
                    Security Update for Windows XP (KB956841)
                    Security Update for Windows XP (KB957095)
                    Security Update for Windows XP (KB957097)
                    Security Update for Windows XP (KB958644)
                    Security Update for Windows XP (KB958687)
                    Security Update for Windows XP (KB958690)
                    Security Update for Windows XP (KB960225)
                    Security Update for Windows XP (KB960715)
                    Segoe UI
                    Serif DrawPlus 4.0
                    SHReK the THiRD(TM)
                    SHReK the THiRD(TM) Demo
                    SiteSpinner
                    Skype™ 3.8
                    Sony Ericsson Media Manager 1.2
                    Sony Ericsson PC Suite
                    SUPER © Version 2008.bld.30 (Mar 22, 2008)
                    SUPERAntiSpyware Free Edition
                    Toybox
                    Ulead Photo Express 3.0 SE
                    Update for Windows XP (KB951072-v2)
                    Update for Windows XP (KB951978)
                    Update for Windows XP (KB955839)
                    Update for Windows XP (KB967715)
                    Update Service
                    VIA Platform Device Manager
                    Virgin Broadband advisor 1.5.14
                    Virgin Broadband PCguard
                    Virgin Media Broadband Help
                    WebFldrs XP
                    Windows Driver Package - Nokia Modem  (02/15/2007 3.1)
                    Windows Driver Package - Nokia Modem  (03/05/2008 3.7)
                    Windows Driver Package - Nokia Modem  (05/24/2007 6.84.0.1)
                    Windows Driver Package - Nokia Modem  (08/03/2007 6.84.0.2)
                    Windows Driver Package - Nokia Modem  (10/12/2007 3.6)
                    Windows Driver Package - Nokia pccsmcfd  (10/12/2007 6.85.4.0)
                    Windows Genuine Advantage Validation Tool (KB892130)
                    Windows Installer 3.1 (KB893803)
                    Windows Internet Explorer 7
                    Windows Live Call
                    Windows Live Communications Platform
                    Windows Live Essentials
                    Windows Live Mail
                    Windows Live Messenger
                    Windows Live Sign-in Assistant
                    Windows Live Upload Tool
                    Windows Media Connect
                    Windows Media Format 11 runtime
                    Windows Media Player 11
                    Windows XP Service Pack 3
                    Wireless Manager


                    It seems ok. It hasn't gone off all evening. My housesitter said it was a nightmare over the weekend though.







                    evilfantasy

                    • Malware Removal Specialist
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                    Re: PC Freezing
                    « Reply #15 on: April 02, 2009, 01:18:15 PM »
                    Go to Add/Remove Programs and uninstall:

                    - Java(TM) 6 Update 7

                    ----------

                    • Click START then RUN
                    • Now type Combofix /u in the runbox
                    • Make sure there's a space between Combofix and /u
                    • Then hit Enter.
                    .
                    .
                    The above procedure will:
                    • Delete: ComboFix and its associated files and folders.
                    • Reset the clock settings.
                    • Hide file extensions, if required.
                    • Hide System/Hidden files, if required.
                    • Set a new, clean Restore Point.
                    .
                    ----------

                    Use the Secunia Software Inspector to check for out of date software.
                    • Click Start Now
                    • Check the box next to Enable thorough system inspection.
                    • Click Start
                    • Allow the scan to finish and scroll down to see if any updates are needed.
                    • Update anything listed.
                    .
                    ----------

                    Go to Microsoft Windows Update and get all critical updates.

                    ----------

                    I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

                    SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                    * Using SpywareBlaster to protect your computer from Spyware and Malware
                    * If you don't know what ActiveX controls are, see here

                    Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                    Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

                    evanesco

                      Topic Starter


                      Beginner

                      Re: PC Freezing
                      « Reply #16 on: April 02, 2009, 01:32:32 PM »
                      I used secunia and started downloading the current adobe, and it forze. I'm trying again right now. It's been so good all evening.

                      evilfantasy

                      • Malware Removal Specialist
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                      • Thanked: 493
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                      • OS: Windows 11
                      Re: PC Freezing
                      « Reply #17 on: April 02, 2009, 01:45:03 PM »
                      You might need to use the Secunia Personal Software Inspector (PSI) http://secunia.com/vulnerability_scanning/personal/

                      It installs and runs as a task but it's free and uses little resources. You can also turn it off and just use it as needed if you choose. It will alert you to new updates when they are needed so is a good addition to your arsenal.

                      evanesco

                        Topic Starter


                        Beginner

                        Re: PC Freezing
                        « Reply #18 on: April 02, 2009, 01:51:11 PM »
                        I wasn't very clear, it was my pc that froze, and it did it again, just now while I was installing the current itunes version.  >:(

                        evilfantasy

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                        Re: PC Freezing
                        « Reply #19 on: April 02, 2009, 01:54:24 PM »
                        Do you get any error or just a freeze?


                        evanesco

                          Topic Starter


                          Beginner

                          Re: PC Freezing
                          « Reply #20 on: April 02, 2009, 02:03:14 PM »
                          It didn't want me to reply to you just then. I thought we'd fixed it, but it obviously thinks otherwise. There's no error message, just complete screen freeze. nothing moves, no cursor movement. The tower still seems to be active, but the screen is frozen.

                          evilfantasy

                          • Malware Removal Specialist
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                          Re: PC Freezing
                          « Reply #21 on: April 02, 2009, 02:05:26 PM »
                          Download ATF Cleaner by Atribune to your Desktop.

                          Alternate download link

                          Note: Vista users must use Run As Administrator
                          • Under Main: Select Files to Delete choose: Select All.
                          • Click the Empty Selected button.
                          • If you use Firefox browser click Firefox at the top and choose: Select All
                          • Click the Empty Selected button.
                            If you would like to keep your saved passwords click No at the prompt.
                          • If you use Opera browser click Opera at the top and choose: Select All
                          • Click the Empty Selected button.
                            If you would like to keep your saved passwords click No at the prompt.
                          • Click Exit on the Main menu to close the program.
                          Note that your system will run slower for a reboot or two after having used this tool so don't panic.

                          Important: Restart the computer before continuing.

                          ----------

                          Use the Kaspersky Lab Online Scanner

                          In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.

                          • Click on SCAN NOW
                          • Click Accept.
                          • The program will then begin downloading the latest definition files.
                          • Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
                          • The scan will take a while, so be patient and let it finish.
                          When the scan is done, in the Scan is complete window, any infection is displayed.
                          There is no option to clean/disinfect, however, we need to analyze the information on the report.

                          To obtain the report:
                          Click on: Save Report As
                          • Next, in the Save as prompt, Save in area, select: Desktop.
                          • In the File name area use KScan, or something similar.
                          • In Save as type: click the drop arrow and select: Text file [*.txt]
                          • Then, click: Save


                          Copy and paste the Kaspersky Online Scanner Report in your next reply.

                          Note for Internet Explorer 7 and 8 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

                          If needed, this animation will guide you through the process.

                          evanesco

                            Topic Starter


                            Beginner

                            Re: PC Freezing
                            « Reply #22 on: April 02, 2009, 11:52:45 PM »
                            Kaspersky found nothing. And the pc managed to stay on all night.....

                            evilfantasy

                            • Malware Removal Specialist
                            • Moderator


                            • Genius
                            • Calm like a bomb
                            • Thanked: 493
                            • Experience: Experienced
                            • OS: Windows 11
                            Re: PC Freezing
                            « Reply #23 on: April 03, 2009, 10:36:06 AM »
                            Sounds good.

                            Use the Secunia Software Inspector to check for out of date software.
                            • Click Start Now
                            • Check the box next to Enable thorough system inspection.
                            • Click Start
                            • Allow the scan to finish and scroll down to see if any updates are needed.
                            • Update anything listed.
                            .
                            ----------

                            I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

                            SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                            * Using SpywareBlaster to protect your computer from Spyware and Malware
                            * If you don't know what ActiveX controls are, see here

                            Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                            Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.