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Author Topic: followed the instructions on malware thread. have logs. waiting for help  (Read 13762 times)

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piratesteve83

    Topic Starter


    Beginner

    p.s. there were no errors in dial-a-fix.  also, when i tried to reset internet explorer settings, it said that it had failed, and there was a big red 'X' next to "resetting user customizations".  don't know if i should worry, since i don't really use internet explorer anyway

    evilfantasy

    • Malware Removal Specialist
    • Moderator


    • Genius
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    • Experience: Experienced
    • OS: Windows 11
    Quote
    don't know if i should worry, since i don't really use internet explorer anyway

    You still use IE even though you don't open it. It's part of the Windows shell so has to work properly in order for everything else to fall in place :) That's why it's still important to keep Windows Updates current.

    I'm not sure why the CPU is running so high. You might start a topic in the Windows forum on that.

    Final steps.

    Use the Secunia Software Inspector to check for out of date software.
    • Click Start Now
    • Check the box next to Enable thorough system inspection.
    • Click Start
    • Allow the scan to finish and scroll down to see if any updates are needed.
    • Update anything listed.
    .
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    Go to Microsoft Windows Update and get all critical updates.

    ----------

    I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

    SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
    * Using SpywareBlaster to protect your computer from Spyware and Malware
    * If you don't know what ActiveX controls are, see here

    Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

    Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

    piratesteve83

      Topic Starter


      Beginner

      i'll definitely check out the windows section for my computer speed.  thanks so much for all of your help!  really appreciate it!

      evilfantasy

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Your welcome.

      Safe surfing...

      jhapz

      • Guest
      thank you!!!