DVD writer not reading disc

[Hawkjr6]

Every since I had some help here with Malware and rootkit removal
My DVD writer is not reading DVDs to play them . even when an empty dvd is put in it will show used space and and space left it shows 0 . Never had trouble with it before.
DVDs I know that i have played in it before will not play.

[Broni]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[Hawkjr6]

tried uninstall nothing has worked so far The disc try to read sometimes but never make it to open and play the dvd

[patio]

What exactly have you tried ? ?
There was more than one suggestion...
Did you clik the links and read the material ? ?

[Hawkjr6]

I tried uninstalling through device manager and letting windows reinstall the drives .

and i tried uninstalling IDE channels Through device manager that didnt work.

[Broni]

Did you try ALL FOUR steps?

[Hawkjr6]

yes  I did try all 4 .

[Broni]

You may need new drive.

[Hawkjr6]

kinda what I was thinking Thanks for your help I appreciate it

[Broni]

Unfortunately, optical drives don't last forever.