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Author Topic: OS won't install.  (Read 2817 times)

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SuperDave

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OS won't install.
« on: March 16, 2009, 05:28:58 PM »
My computer in my sound studio suddenly started acting up. It would start to load Windows then I hear a small click, the monitor tells me it has lost contact and the computer will restart over and over. I decided to install another HD and install the OS but it kept freezing at "installing devices". I even tried another HD with the same results. I even tried two different OS's with the same result. I can't boot to safe mode but I've had the computer running in setup for almost four hours so I guess that pretty well eliminates some hardware problems. Here is some information that I could gather. It's AMD Athlon with 786 Mb RAM and the CPU temp. is 37 deg. C and the system temp. is 27 deg.C   Is there anything else I could check?
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m_260

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Re: OS won't install.
« Reply #1 on: March 16, 2009, 06:13:05 PM »
what OS are you trying to install?

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SuperDave

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Re: OS won't install.
« Reply #2 on: March 16, 2009, 07:33:57 PM »
XP Pro
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JJ 3000



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Re: OS won't install.
« Reply #3 on: March 16, 2009, 07:59:32 PM »
Either the CD or CD drive is dirty. Swap it out for a known good one.
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patio

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Re: OS won't install.
« Reply #4 on: March 16, 2009, 08:38:24 PM »
Sharpie version of XP ? ?
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m_260

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Re: OS won't install.
« Reply #5 on: March 16, 2009, 08:42:20 PM »
for the cd, take a kleenex and wet it slightly and slowly wipe the cd in circular manner. Have had problems where everything is on cd but cd has dirt so laser can't go thru dirt and hence computer assume cd doesn't have file and therefore error.
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SuperDave

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Re: OS won't install.
« Reply #6 on: March 17, 2009, 08:35:00 AM »
They're both new versions of the OS so I don't think it's dirt that's causing the problem. Patio, I'm not what you mean by sharpie version but they are both legimate versions.
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GlitchPC

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Re: OS won't install.
« Reply #7 on: March 17, 2009, 08:45:58 AM »
SuperDave...

Are you sure all of the hardware is properly seated on the motherboard?  If I were you, I'd disassemble all components from the motherboard and clean the slots using canned air and a brush...of course, making sure the computer is off at the time you do this and that you protect the components from ESD (electrostatic discharge).

Once you have all the slots cleaned...re-assemble the components and try again.

Keep us posted...
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BC_Programmer


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Re: OS won't install.
« Reply #8 on: March 17, 2009, 11:51:31 AM »
Quote from: m_260 on March 16, 2009, 08:42:20 PM
for the cd, take a kleenex and wet it slightly and slowly wipe the cd in circular manner. Have had problems where everything is on cd but cd has dirt so laser can't go thru dirt and hence computer assume cd doesn't have file and therefore error.

not circular- straight outwards from the middle.

That way if it scratches(and chances are anything will make minute scratches) they will be perpendicular to the data tracks- according the "upgrading and repairing PCs 15th Edition", anyway:

Quote
To remedy this type of problem, you can clean the bottom surface of the CD with a soft cloth, but be careful not to scratch the surface in the process. The best technique is to wipe the disc in a radial fashion, using strokes that start from the center of the disc and emanate toward the outer edge. This way, any scratches will be perpendicular to the tracks rather than parallel to them, minimizing the interference they might cause. You can use any type of solution on the cloth to clean the disc, so long as it will not damage plastic. Most window cleaners are excellent at removing fingerprints and other dirt from the disc and don't damage the plastic surface.
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Dias de verano

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Re: OS won't install.
« Reply #9 on: March 17, 2009, 11:54:24 AM »
Quote from: m_260 on March 16, 2009, 08:42:20 PM
slowly wipe the cd in circular manner

Never do this.

m_260, what were you thinking of when you posted that?

 ::)
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SuperDave

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Re: OS won't install.
« Reply #10 on: March 17, 2009, 04:44:16 PM »
I clean my disks and checked all the connections and rebooted. Windows came up and asked for the OS installation disk to be inserted. I froze again at the same place with 35 minutes remaining. I did this twice. About an hour later, I disconnected the DVD drive, rebooted with the original HD and it just kept recycling. I reconnected the DVD drive, hooked up the second drive that I was trying to load the OS on and it asked for the OS installation disk. I inserted the disk and it finished the installation. So, it must have been a loose connection on the DVD drive plus a defective HD
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BC_Programmer


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Re: OS won't install.
« Reply #11 on: March 17, 2009, 04:46:11 PM »
So are you in the clear?
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SuperDave

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Re: OS won't install.
« Reply #12 on: March 18, 2009, 12:34:38 PM »
I spoke too soon. It takes forever to boot and forever to open a program. It's quite fast once I have the program opened. This afternoon, every time I try to open a particular program (CoolEdit) it takes forever then reboots and I get a message that the system has recovered from a serious error. I checked the events logs and it shows a disk warning followed by an atapi error. Any ideas?
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Dias de verano

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Re: OS won't install.
« Reply #13 on: March 18, 2009, 12:41:15 PM »
Quote from: Original post
hear a small click

Quote from: SuperDave on March 18, 2009, 12:34:38 PM
it shows a disk warning followed by an atapi error. Any ideas?

Hard drive on the way out.

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SuperDave

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Re: OS won't install.
« Reply #14 on: March 19, 2009, 06:47:11 AM »
That's possible. It was one I had been using for a back-up. I'm going to try another smaller one.
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