Problem with External HD

[slafa23]

My external HD is not turning on. I tried multiple outlets and unplugged and re-plugged it.
Any suggestions? The HD has a lot, and I mean a lot, of important information on it and I need it to work!!!

[slafa23]

Edit- It's an internal HD with an enclosure.
What other info should I post to help solve this problem?

[Broni]

Well, there are only two options:
- dead HD
- malfunctioning enclosure
Can you hear/feel HD spinning?

[slafa23]

No, the light on the enclosure is not turning on.
Do you think the enclosure is broken, but the HD is ok?
If that's the case, would a new enclosure solve the issue?
Thanks.

[JJ 3000]

Could be a short in the power cord.

Have you tried plugging it into a different outlet?

Can you hear/feel HD spinning?

[Broni]

I hope, this is the case. It looks like enclosure is dead.
I wouldn't think twice before spending $20 for another enclosure, if you have important data there.

[slafa23]

Yeah, that's what I'm thinking too. If I brought the entire thing to a Radio Shack, would they be able to look at it? I bought it at a CompUSA which is no longer in existence I believe.

[Broni]

I don't think, they'll bother at Radio Shack to look at it.

[slafa23]

Ok, hopefully I'll just be able to pick up a new enclosure then.
Thanks for your help.

[Broni]

Keep us posted

[slafa23]

Sorry for the delay-
Bought a new enclosure and the problem was solved. Thanks for nothing, CompUSA

[Broni]

Cool