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Author Topic: Re: Can't install SuperAntiSpyware Free Edition...  (Read 4622 times)

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Johnboy

    Topic Starter


    Greenhorn

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    Re: Can't install SuperAntiSpyware Free Edition...
    « on: March 19, 2009, 11:26:34 AM »


    Hi, I am having a similar problem too. I finally downloaded malware bytes and got it to run. I still cant instal SAS without the computer bluescreening and closing down.

    Here is my Malwarebytes log

    Malwarebytes' Anti-Malware 1.34
    Database version: 1749
    Windows 6.0.6000

    19/03/2009 13:54:21
    mbam-log-2009-03-19 (13-54-21).txt

    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 165978
    Time elapsed: 45 minute(s), 25 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 31
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 7
    Files Infected: 3

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3e720452-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\RECYCLER\S-7-2-71-100026020-100017071-100003000-9307.com (Trojan.Agent) -> Quarantined and deleted successfully.




    I am still getting redirected in my google searches, plus my banner/tile ads are always advertising VIMAX pills????

    Any help would be greatly appreciated

    harry 48



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    evilfantasy

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    Re: Re: Can't install SuperAntiSpyware Free Edition...
    « Reply #2 on: March 20, 2009, 05:56:49 PM »
    Download from DDS by sUBs and save it to your Desktop.

    Vista users. Right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

    * Double click on dds to run it.
    * When done, DDS.txt will open.
    * You will receive another prompt after a while. Click Yes at the prompt and for the next scan to complete.
    * When done, Attach.txt will open.
    * Please copy and paste the contents of DDS.txt and Attach.txt in your next reply.

    Johnboy

      Topic Starter


      Greenhorn

      Thanked: 1
      Re: Can't install SuperAntiSpyware Free Edition...
      « Reply #3 on: March 24, 2009, 05:53:33 AM »
      Hi, I have downloaded Hijack This and got it to run after renaming it.

      here is the log. If you cant find anything htere there I will try downloading the link.

      Thanks very much for your time.

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 11:45:19, on 24/03/2009
      Platform: Windows Vista  (WinNT 6.00.1904)
      MSIE: Internet Explorer v7.00 (7.00.6000.16809)
      Boot mode: Normal

      Running processes:
      C:\Windows\system32\Dwm.exe
      C:\Windows\Explorer.EXE
      C:\Program Files\Windows Defender\MSASCui.exe
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\Windows\System32\hkcmd.exe
      C:\Windows\System32\igfxpers.exe
      C:\Program Files\Java\jre1.6.0\bin\jusched.exe
      C:\Windows\System32\WLTRAY.EXE
      C:\Program Files\Dell\MediaDirect\PCMService.exe
      C:\Windows\sttray.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
      C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
      C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
      C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
      C:\Program Files\Digital Line Detect\DLG.exe
      C:\Program Files\Dell\QuickSet\quickset.exe
      C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
      C:\Program Files\LogMeIn\x86\LMIGuardian.exe
      C:\Windows\system32\taskeng.exe
      C:\Program Files\Internet Explorer\ieuser.exe
      C:\Windows\system32\wbem\unsecapp.exe
      C:\Windows\system32\msfeedssync.exe
      C:\Users\Jaiden\Desktop\hijack.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      O1 - Hosts: ::1 localhost
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
      O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
      O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
      O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
      O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
      O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
      O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
      O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
      O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
      O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
      O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
      O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
      O4 - Global Startup: QuickSet.lnk = ?
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
      O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
      O13 - Gopher Prefix:
      O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
      O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-gb.cab
      O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
      O17 - HKLM\System\CCS\Services\Tcpip\..\{DA77FD48-1F3E-40D8-A6BF-72FD7C593A6D}: NameServer = 208.67.222.222,208.67.220.220
      O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
      O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
      O23 - Service: Google Update Service (gupdate1c9a31389415475) (gupdate1c9a31389415475) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
      O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
      O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
      O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
      O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files\Eset\nod32krn.exe (file missing)
      O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
      O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
      O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
      O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
      O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
      O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
      O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
      O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
      O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

      --
      End of file - 9090 bytes

      Johnboy

        Topic Starter


        Greenhorn

        Thanked: 1
        Re: Can't install SuperAntiSpyware Free Edition...
        « Reply #4 on: March 24, 2009, 06:07:23 AM »
        Update:

        I cannot download dds as  i cant open the internet page. It seems to happening alot on certain sites that help/have downloads on computer problems.

        Any suggestions?

        Thanks.


        evilfantasy

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        Re: Re: Can't install SuperAntiSpyware Free Edition...
        « Reply #5 on: March 24, 2009, 12:38:00 PM »
        Click Start > type in devmgmt.msc > and open the Device Manager. Click  View > Show Hidden Devices.

        * Scroll down to Non-plug and Play Drivers and click the plus icon to open those drivers.
        * Search for any of the following:

        - Seneka.sys <- Or anything beginning with Seneka
        - clbdriver.sys <- Or anything beginning with clbdriver
        - TDSSserv.sys <- Or anything beginning with TDSS

        * Let me know if you find them or not.
        * If you do find it, right click on it, and select Disable. Do not try to uninstall them.

        Johnboy

          Topic Starter


          Greenhorn

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          Re: Can't install SuperAntiSpyware Free Edition...
          « Reply #6 on: March 26, 2009, 06:58:20 AM »
          Evilfantasy,

          I didnt find any of the .sys files. But i successfully downloaded the DDS and combo fix with the help of a friend.
          Then I installed and ran SAS, also an updated version of nod32 v4. All is running good atm. No redirections or silly banner ads!

          Was wondering if I should post the log of my dds or combofix finds? I'm pretty sure things are OK and I know you are really busy at the moment, but thought  I would ask.

          Thanks for your help.


          Johnboy

            Topic Starter


            Greenhorn

            Thanked: 1
            Re: Can't install SuperAntiSpyware Free Edition...
            « Reply #7 on: March 26, 2009, 08:08:17 AM »
            Sorry,

            I've decided to post my logs.

            Since i downloaded Nod32 v 4 my computer has blue screened a few times????
            Not sure if it is because of nod32 or maybe I missed something?

            again, Thanks for your help and time

            [attachment deleted by admin]

            evilfantasy

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            Re: Re: Can't install SuperAntiSpyware Free Edition...
            « Reply #8 on: March 26, 2009, 11:22:54 AM »
            Download the McAfee Consumer Product Removal Tool to your Desktop.
            Using McAfee Consumer Product Removal tool:

            • Double click the MCPR.exe
            • A Command Line window will be displayed, and then close automatically.
            • Wait for a second Command Line window to be displayed.
              • Note: Do not double-click MCPR.exe again, you may have to wait up to 1 minute for the next window to appear.
            • After the second window appears, the program will begin the cleanup.
            • Observe the installation, which could take several minutes. The following message will be displayed in the Command Line window: The machine must reboot to complete the un-installation. Reboot now? [y.n]
            • Press Y on the keyboard.
            • Wait for the computer to restart.
            • All McAfee products are now removed from your computer.
            .
            ----------

            Download DrWeb CureIt & save it to your desktop. Scan with DrWeb-CureIt as follows:

            • Double-click on drweb-cureit.exe and then click Start
            • An information notice will appear, click OK.
            • This starts a short scan that will scan the files currently running in memory.
            • If you get a prompt to buy the full version just exit out of the window. The scanner will still work without buying the full version
            • If or when something is found, click the Yes button when it asks you if you want to cure it.
            .
            • Once the short scan has finished, Click Settings > Change Settings
            • Under the Scanning tab UNcheck Heuristic analysis and click OK
            • Back at the main window, select the Complete scan button and then click the Green Arrow Start Scanning button on the right and the scan will start.
            • Click Yes to all if it asks if you want to cure/move any file(s).
            • When the scan is done.
            • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
            • Save the DrWeb.csv report to your Desktop.
            • Exit Dr.Web Cureit.
            • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
            .
            * After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
            * Copy and paste that log in the next reply

            Johnboy

              Topic Starter


              Greenhorn

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              Re: Can't install SuperAntiSpyware Free Edition...
              « Reply #9 on: March 27, 2009, 08:40:17 AM »
              I installed and ran mcpr.exe and it removed everything. But once it finished my computer blue screened.

              I rebooted then downloaded dr web, followed the instructions and did a complete scan (took a couple of hours). Once it finished and I was about to save the file and the computer blue screened again. The only files it asked to move were a few combo fix deleted items which "contained infections". When it rebooted I could no longer attach the log.

              I was wondering if it was worth uninstalling nod32 v 4, and running another AV to see if it may be the problem.

              Why do computers blue screen anyway??

              Any suggestions, thanks again for your help mate.

              Johnboy

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                Re: Can't install SuperAntiSpyware Free Edition...
                « Reply #10 on: March 27, 2009, 08:51:05 AM »
                Just thought I would mention, I noticed when the blue screen came up and was memory dumping. It said something about netio.sys. I saw the same thing a few times.

                I am researching it now on the web, and it seems to be a common problem with vista.  Have you heard of this before?

                Thanks

                evilfantasy

                • Malware Removal Specialist
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                Re: Re: Can't install SuperAntiSpyware Free Edition...
                « Reply #11 on: March 27, 2009, 10:17:10 AM »
                I haven't seen it before and I don't think this is a malware issue.

                Try posting in the Windows forum for some more suggestions.