am having problem with my laptop model . it powers up but with a gray screen, so i cannot view anything. i tried hp support but to no avail . although later in the day i had unplugged everything for about an hour and it started up for about 10 minutes,, this morning it is doing the same thing,.. any ideas.. they had me take out battery, power off,, strike keys,,, etc... any suggestions other than turning everything off for the day then trying when i get home ..
thanks.