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Author Topic: Problems booting RM Window Box with xp pro  (Read 2986 times)

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debby.s

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    Problems booting RM Window Box with xp pro
    « on: April 05, 2009, 04:29:24 PM »
    Hi All,

      I am trying to fix the computer of a local primary school. When it's turned on it goes to the xp pro page and then on to a black page with a mouse cursor.  I have tried starting in safe mode but get the same black page.  I have a techi tool cd with loads of programs on, most i dont understand so stay clear of but i can run erd commander and get a desktop type page open. Therefore I can access start up, my computer, regedit etc.. only thing is I'm not sure what to do in there! I cant get online with it yet as it says it cant find the network adapter and cant run another cd whilst the techi tool cd is in there so really need to know how to find and solve the problem manually.  Can anyone advise me as to what I can do?

    Thank you for any help.

    Deb.