Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: please help I can't print from my laptop:(  (Read 2218 times)

0 Members and 1 Guest are viewing this topic.

aces67

    Topic Starter


    Intermediate
  • I love YaBB 1G - SP1!
    please help I can't print from my laptop:(
    « on: April 06, 2009, 02:05:21 PM »
    I have a desktop with XP and a laptop with Vista. I have them networked and I have a photosmart 7260 printer. When I first hooked it all up I was able to print from my laptop wirelessly. Now I can only print from my laptop if I plug in my printer. I've tried uninstalling and reinstalling and that hasn't helped. When you go to printers the printer says error in the status field.

    Any idea what's going on or how to fix it?

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 169
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Mac OS
    Re: please help I can't print from my laptop:(
    « Reply #1 on: April 06, 2009, 09:21:17 PM »
    Try reinstalling the printer's drivers on your machine.

    Do you know what the error is? Any error codes at all? What is the EXACT error message?

    aces67

      Topic Starter


      Intermediate
    • I love YaBB 1G - SP1!
      Re: please help I can't print from my laptop:(
      « Reply #2 on: April 07, 2009, 06:01:45 AM »
      I tried that. HP doesn't have drivers on their site for Vista. It said to plug in the printer and Windows would install them automatically. I did that and still says Error.

      Error is all it says and in it's in the status field. When you click on control panel and then on printers you can see the printer there but when you run your mouse over it it says Printer Status: Error.

      Carbon Dudeoxide

      • Global Moderator

      • Mastermind
      • Thanked: 169
        • Yes
        • Yes
        • Yes
      • Certifications: List
      • Experience: Guru
      • OS: Mac OS
      Re: please help I can't print from my laptop:(
      « Reply #3 on: April 07, 2009, 06:08:31 AM »
      I am aware that many old printers are not compatible for Vista, so that would be your problem. Incompatible drivers.

      I'm not a Vista expert, so I'm not sure if there is a way around it. Someone else might though....

      soybean



        Genius
      • The first soybean ever to learn the computer.
      • Thanked: 469
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 10
      Re: please help I can't print from my laptop:(
      « Reply #4 on: April 07, 2009, 08:35:23 AM »
      HP doesn't have drivers on their site for Vista. It said to plug in the printer and Windows would install them automatically. I did that and still says Error.

      So you followed the procedure described here for Method one: USB cable connection?: Installing the Printer Driver Located in the Windows Vista Operating System

      aces67

        Topic Starter


        Intermediate
      • I love YaBB 1G - SP1!
        Re: please help I can't print from my laptop:(
        « Reply #5 on: April 08, 2009, 11:43:05 AM »
        Yes I did just that and it still doesn't work. What I don't understand though is it WAS working fine before this so I'm not sure if it's a Vista issue or what.

        Do I just need a new printer?

        soybean



          Genius
        • The first soybean ever to learn the computer.
        • Thanked: 469
        • Computer: Specs
        • Experience: Experienced
        • OS: Windows 10
        Re: please help I can't print from my laptop:(
        « Reply #6 on: April 08, 2009, 12:44:43 PM »
        You do have printer sharing enabled on your desktop computer, right?  You must had it enabled, since this worked before. 

        I have a Canon BJC-3000 printer that I've used with my laptop two ways, by directly connecting the printer to the laptop via USB, and by printing through the network with the printer connected to my desktop PC. I thought I'd mention that I have two instances of BJC-3000 in my Vista Printers panel; one shows the printer from installing it via direct connection, the other shows it as a networked printer with the name of my desktop computer being part of that printer title in the Printers panel.

        This might  help: Troubleshoot network printer problems