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Author Topic: disk drive and card reader time out or stop working  (Read 6221 times)

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dabobrow

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    Greenhorn

    disk drive and card reader time out or stop working
    « on: April 15, 2009, 03:36:13 PM »
    When a disk drive or a card reader will not function until you restart/reboot  the computer,  is there a way that is quicker than rebooting to get them going again?  Also, what causes this and what can be done to prevent it from happening?

    kpac

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    Re: disk drive and card reader time out or stop working
    « Reply #1 on: April 15, 2009, 04:37:41 PM »
    Just a question out of the blue: Is this a Toshiba?

    dabobrow

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      Greenhorn

      Re: disk drive and card reader time out or stop working
      « Reply #2 on: April 16, 2009, 08:41:49 AM »
      This is a custom built computer but I have had it happen on Dells and HP as well.

      Aegis



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      Re: disk drive and card reader time out or stop working
      « Reply #3 on: April 16, 2009, 08:47:10 AM »
      Are these USB devices?  Would it not be easier to just stop/eject the device via the utility in the System Tray, unplug the device, plug it back in, and have the operating system redetect the device?


      "For you, a thousand times over." - "The Kite Runner"

      dabobrow

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        Greenhorn

        Re: disk drive and card reader time out or stop working
        « Reply #4 on: April 17, 2009, 09:46:37 PM »
        Are these USB devices?  Would it not be easier to just stop/eject the device via the utility in the System Tray, unplug the device, plug it back in, and have the operating system redetect the device?
        No, this is a built-in card reader and the disk drives involved are also built in, they can't just be unplugged.

        Karnac



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          Re: disk drive and card reader time out or stop working
          « Reply #5 on: April 17, 2009, 09:57:16 PM »
          Are they showing errors in device manager.......?


          Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

          dabobrow

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            Greenhorn

            Re: disk drive and card reader time out or stop working
            « Reply #6 on: April 18, 2009, 07:12:26 AM »
            Are they showing errors in device manager.......?
            No

            Aegis



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            Re: disk drive and card reader time out or stop working
            « Reply #7 on: April 18, 2009, 07:57:14 PM »
            Are you doing anything in particular when these devices stop functioning?


            "For you, a thousand times over." - "The Kite Runner"

            dabobrow

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              Greenhorn

              Re: disk drive and card reader time out or stop working
              « Reply #8 on: April 18, 2009, 10:26:26 PM »
              Are you doing anything in particular when these devices stop functioning?
              No, just inserting the card or the disk,no programs or tasks are running.

              Karnac



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                Re: disk drive and card reader time out or stop working
                « Reply #9 on: April 18, 2009, 10:40:52 PM »
                Have a look in Event Viewer ............. To get started, click on the Vista Start button, then in the 'Start Search' box type just three letters: eve.  Observe how the larger dialog box displays: 'Programs' and underneath: 'Event Viewer'.  Click on 'Event Viewer'.

                .... see if you are getting any warnings or errors that may pinpoint your problem, try the System and Apps


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                Aegis



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                Re: disk drive and card reader time out or stop working
                « Reply #10 on: April 19, 2009, 12:20:28 AM »
                What kind of discs are you using?


                "For you, a thousand times over." - "The Kite Runner"

                JHenderson



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                  Re: disk drive and card reader time out or stop working
                  « Reply #11 on: April 19, 2009, 01:32:47 AM »
                  My card reader never worked and I do have a Toshiba Laptop. You have me interested now Kpac!

                  kpac

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                  Re: disk drive and card reader time out or stop working
                  « Reply #12 on: April 19, 2009, 09:10:54 AM »
                  My card reader never worked and I do have a Toshiba Laptop. You have me interested now Kpac!

                  Okay then. I might be able to solve your disc drive problem, but not the card reader. ;D

                  Well the thing is, my CD/DVD drive works when it wants to, basically. Sometimes when I turn on my Toshiba laptop, it doesn't work. When I restart it, it does work. I have checked online in every possible site available, and have found out that it is a common problem with Toshiba laptops. I called Toshiba, they suggested things that I had already tried, and eventually coming to the conclusion that a reformat was probably the only option to get rid of it.

                  So, here are a few things that I did to try and solve it:

                  Do you have iTunes installed?
                  If yes,
                  - Press the Start button and in the search bar at the bottom of the Start menu type "regedit”. Press enter.
                  - Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318} (The first value of this entry should read "CD/DVD Drive").

                  Now once you have found the CD/DVD drives key in the right panel there should be "UpperFilter" and "LowerFilter". Right click each of these and select Delete.. Once you have deleted these close the registry editor and re-boot. Please, if you are unsure about anything, ask before doing it.

                  Did you try a system restore?

                  If neither of those options solve the problem, then...
                  - Start in safe mode using the F8 key method.
                  - Go to Start search. Type "device manager" and press enter.
                  - Check under CD/DVD Drives for something starting with "TssT CORP".
                  - If you find it, right click and select Uninstall.
                  - Once uninstalled, reboot the PC into normal mode.
                  - When finished starting up, the computer should automatically install the device drivers for the disc drive again.


                  Any luck?

                  JHenderson



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                    Re: disk drive and card reader time out or stop working
                    « Reply #13 on: April 21, 2009, 03:20:00 AM »
                    Thanks so much, I had a 2 TB External Crash last night (MAXTOR OF COURSE), soI am doing data recovery at the moment of attempting to. I wish I had a friend that worked in a clean room that could physically take each platter and retrieve the information but I don't have thousands of dollars to do that so I am trying a couple other things first, The HDD is sitting in the freezer at this very moment and then Im going to pull it back out and try this all over again, either way....REALLY long story, I will get back to you on the CD/DVD drive fix instructions you sent me and tell you what happens and yes I do Itunes (which I hate) Loaded.....Soooooo..........

                    JHenderson



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                      Re: disk drive and card reader time out or stop working
                      « Reply #14 on: May 11, 2009, 12:21:53 AM »
                      I did do your reg edit instruction and it didn't work but then thought about disabling DMA in the IDE controllers and Now EVRYTHING WORKS FINE> YAY! Why didn't I think of this before  :P