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Author Topic: 3 scan logs for inspection  (Read 8428 times)

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harry 48

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3 scan logs for inspection
« on: April 19, 2009, 11:05:57 AM »
the 3 scans , java was up to date

i have no goggle toolbar or downloads i only use it to " goggle " can i remove everything to do with goggle




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:00:26, on 19/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAGE.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\Program Files\filehippo.com\UpdateChecker.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Folding@home\Folding@home-x86\[email protected]
C:\Documents and Settings\harold mullan\Application Data\Folding@home-x86\FahCore_a0.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPASTATUS] C:\Program Files\Internet Explorer\Connection Wizard\Status.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo RX520 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAGE.EXE /P31 "EPSON Stylus Photo RX520 Series" /M "Stylus Photo RX520" /EF "HKCU"
O4 - HKCU\..\Run: [RemoteControl] C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKCU\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKCU\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.timecomputers.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1219531497140
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178998938015
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179009861625
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://help.broadbandassist.com/prequal/MotivePreQual.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Update Service (gupdate1c99aa9e4bae958) (gupdate1c99aa9e4bae958) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

--
End of file - 9437 bytes


Malwarebytes' Anti-Malware 1.36
Database version: 2009
Windows 5.1.2600 Service Pack 3

19/04/2009 17:56:00
mbam-log-2009-04-19 (17-56-00).txt

Scan type: Quick Scan
Objects scanned: 83480
Time elapsed: 6 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/19/2009 at 04:53 PM

Application Version : 4.26.1000

Core Rules Database Version : 3852
Trace Rules Database Version: 1805

Scan type       : Complete Scan
Total Scan Time : 01:38:40

Memory items scanned      : 455
Memory threats detected   : 0
Registry items scanned    : 6739
Registry threats detected : 0
File items scanned        : 94872
File threats detected     : 0




« Last Edit: April 19, 2009, 04:03:53 PM by harry 48 »

evilfantasy

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Re: 3 scan logs for inspection
« Reply #1 on: April 20, 2009, 03:24:56 PM »
Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

Link #1
Link #2

**Note:  It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
 
Double click combofix.exe & follow the prompts.
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFix

harry 48

    Topic Starter


    Egghead

  • lay back , relax and chill out
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Re: 3 scan logs for inspection
« Reply #2 on: April 20, 2009, 04:27:33 PM »
thank you evil

[attachment deleted by admin]

harry 48

    Topic Starter


    Egghead

  • lay back , relax and chill out
  • Thanked: 129
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    • Yes
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  • Experience: Familiar
  • OS: Windows 7
Re: 3 scan logs for inspection
« Reply #3 on: April 20, 2009, 04:31:04 PM »
i removed avg but could you give me your complete removal tool

and also i went to your topic and tried it out and removed files

http://www.computerhope.com/forum/index.php/topic,81761.0.html

evilfantasy

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Re: 3 scan logs for inspection
« Reply #4 on: April 20, 2009, 04:42:05 PM »
Open HijackThis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

  • F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
  • O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
  • O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
  • O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
  • O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
  • O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
.
Important: Close all windows except for HijackThis and then click Fix checked.

Exit HijackThis.

----------

Download the OTMoveIt3 by OldTimer

Note: If you are running on Vista, right-click on OTMoveIt3.exe and choose Run As Administrator.

* Save it to your Desktop.
* Double-click OTMoveIt3.exe to run it.
* Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)

Code: [Select]
:Processes
explorer.exe

:services

:reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=-

:files
C:\FOUND.005

:Commands
[purity]
[emptytemp]
[start explorer]

* Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
* Click the red Moveit! button.
* Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt3

Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes.

----------

Download Security Check from one of the following links and save it to your Desktop.

Link 1
Link 2

* Unzip SecurityCheck.zip and a folder named Security Check should appear.
* Open the Security Check folder and double-click Security Check.bat
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.[/list]

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

harry 48

    Topic Starter


    Egghead

  • lay back , relax and chill out
  • Thanked: 129
    • Yes
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Re: 3 scan logs for inspection
« Reply #5 on: April 20, 2009, 05:14:39 PM »
the logs evil thank you

forget the comofix one

[attachment deleted by admin]

evilfantasy

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Re: 3 scan logs for inspection
« Reply #6 on: April 20, 2009, 05:20:50 PM »
    • Click START then RUN
    • Now type Combofix /u in the runbox
    • Make sure there's a space between Combofix and /u
    • Then hit Enter.
    • The above procedure will:
    • Delete the following:
    • ComboFix and its associated files and folders.
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Set a new, clean Restore Point.
    .
    ----------

    1. Double click
OTMoveIt3.exe to launch it.
If using Vista Right-Click OTMoveIt and choose Run As Administrator
2. Click on the CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
  • When finished exit out of OTMoveIt3
.
----------

Scan with Panda ActiveScan 2.0

This scanner requires Internet Explorer

  • Once you are on the Panda site click the Scan your PC now button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Select the appropriate Yes or No to receiving marketing information
  • Click the Free Online Scan button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
.
Post the contents of the ActiveScan report in your next reply.

harry 48

    Topic Starter


    Egghead

  • lay back , relax and chill out
  • Thanked: 129
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Re: 3 scan logs for inspection
« Reply #7 on: April 21, 2009, 01:22:24 PM »
otmoveit worked fine

panda running now , PS this scan is going 3 hours or more at 35% and 52000 files all clear so far , i can not keep it going another 3 hours , have to get to bed

combo fix would not start a clean out it wanted to run a scan , i tried 3/4 times or was i doing it right

[attachment deleted by admin]
« Last Edit: April 21, 2009, 03:47:41 PM by harry 48 »

evilfantasy

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Re: 3 scan logs for inspection
« Reply #8 on: April 21, 2009, 04:01:12 PM »
You have a space after the / and there should not be one there. Just a space after the x

Copy this blue text and paste it in the runbox. combofix /u

harry 48

    Topic Starter


    Egghead

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Re: 3 scan logs for inspection
« Reply #9 on: April 21, 2009, 04:17:01 PM »
do that tomorrow , what about the panda still at 35% and 53, 000 clean files

evilfantasy

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Re: 3 scan logs for inspection
« Reply #10 on: April 21, 2009, 04:24:13 PM »
If Panda is stuck then stop it and use this instead.

Use the Trend Micro Online Virus and Spyware Scan

  • Click Scan Now. It's Free
  • Read and put a Check next to Yes, I accept the Terms of Use
  • Then click Launch HouseCall Wait for the Java-Based Housecall Kernel Test
  • Click Starting HouseCall and wait for the updates to finish.
  • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
  • It will download the latest scan engine and pattern files. When the definitions have been downloaded, the scan will start.
  • Please wait while HouseCall scans your system…
  • Once the scan is complete, it will take you to the summary page.
  • Under Cleanup options choose Clean all detected infections automatically
  • Click the Clean now>> button.
  • When presented with a notification According to your instructions, all detected infections were cleaned..., click OK
  • The HouseCall log is saved to C:\Documents and Settings\UserName\.housecall\log\

harry 48

    Topic Starter


    Egghead

  • lay back , relax and chill out
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Re: 3 scan logs for inspection
« Reply #11 on: April 22, 2009, 01:23:55 PM »
combofix will not go evil

[attachment deleted by admin]

evilfantasy

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Re: 3 scan logs for inspection
« Reply #12 on: April 22, 2009, 01:28:35 PM »
Download OTCleanIt.exe and save it to your Desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it yourself.

harry 48

    Topic Starter


    Egghead

  • lay back , relax and chill out
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Re: 3 scan logs for inspection
« Reply #13 on: April 22, 2009, 04:15:23 PM »
otcleanit worked ok

trend micro got to the end when i clicked to clear out it stalled so i'll try it to-morrow night again , harry

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Re: 3 scan logs for inspection
« Reply #14 on: April 23, 2009, 01:16:31 PM »
Download DrWeb CureIt & save it to your desktop. Scan with DrWeb-CureIt as follows:

  • Double-click on drweb-cureit.exe and then click Start
  • An information notice will appear, click OK.
  • This starts a short scan that will scan the files currently running in memory.
  • If you get a prompt to buy the full version just exit out of the window. The scanner will still work without buying the full version
  • If or when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Settings > Change Settings
  • Under the Scanning tab UNcheck Heuristic analysis and click OK
  • Back at the main window, select the Complete scan button and then click the Green Arrow Start Scanning button on the right and the scan will start.
  • Click Yes to all if it asks if you want to cure/move any file(s).
  • When the scan is done.
  • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
  • Save the DrWeb.csv report to your Desktop.
  • Exit Dr.Web Cureit.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
* Copy and paste that log in the next reply