Hi Lady, WHERE did you download it from? You don't say... and it may be important. I see where the cds.java.com offline download succeeds where the jdl.java.com fails with error 25099 or 1330. Not of your concern, but since 2007, a Java proggy writer on the internet said that they use 8 k chunks and if the last chunk is is NOT 8 k, the installation fails.... they don't even offer an work around. Try the offline download at cds.java.com in my posting, make sure you followed the uninstall directions I cite in your OTHER posting on this board, and then carefully follow the instructions in my first post here... you don't need the developer files, so pass on them. Then when you don't get the error code, you will feel a twinge of success and have Java6U13... don't give up so easily, its only a question of perseverance and having someone holding your hand... thats what we post here for.