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Author Topic: Need help cant open firefox or internet explore  (Read 2956 times)

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collie00

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    Need help cant open firefox or internet explore
    « on: April 27, 2009, 12:14:57 PM »
    I havent been able to open IE or firefox for awhile now, so i started using safari. But i do need to fix the problem here. Must be a virus of some sort. When i try to open either one it says it has encountered a problem and shuts down, sometimes freezing my comp making me have to restart

    Broni


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    Re: Need help cant open firefox or internet explore
    « Reply #1 on: April 27, 2009, 05:25:01 PM »
    Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator

    Karnac



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      collie00

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        Re: Need help cant open firefox or internet explore. Hijackthispost
        « Reply #3 on: April 27, 2009, 05:45:35 PM »
        Now what?

        Broni


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        Re: Need help cant open firefox or internet explore
        « Reply #4 on: April 27, 2009, 05:51:49 PM »
        Your pick.

        collie00

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          Re: Need help cant open firefox or internet explore
          « Reply #5 on: April 27, 2009, 05:57:29 PM »
          Sorry but  that doesnt help, what do u mean my pick? Im lost on what to do, u said to run hijack but dont do anything? ok so what do i do?

          Broni


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          Re: Need help cant open firefox or internet explore
          « Reply #6 on: April 27, 2009, 06:11:38 PM »
          You can post HJT log, but next time do NOT start two topics about the same issue.