Internet Claims Connected, but no internet

[Helpmeh]

My mom has a brand new laptop, with Vista Home Premium.

She tries to diagnose the problems with wireless internet, but it just brings a little picture like this (except with icons):

Computer - - - - - (Green Check) - - - - - Router - - - - - (Red X) - - - - - Internet

The router shouldn't be the problem, because I can access it on my Desktop Computer (wired).

[Broni]

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

          cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

      and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

[Helpmeh]

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

          cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

      and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

How? No internet. She can't access any website.

[Broni]

Just do it.

[Helpmeh]

0% loss...

Wierd...the internet is working just fine now...Thanks anyway Broni.

[Broni]

My magic touch