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Author Topic: Seemingly Unprompted Crashes  (Read 2834 times)

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ardly374

    Topic Starter


    Greenhorn

    Seemingly Unprompted Crashes
    « on: May 01, 2009, 04:56:23 PM »
    stop: 0x0000007e (0xc0000005, 0x8265d612, 0x8a939a68, 0x8a939764)

    The stop message above has appeared in both normal and safe modes, after about 30 seconds of being completely started up, this, of course, is an approximate value. This was also accompanied by a large blue screen notifying me of a crash dump in process and that windows is trying to prevent damage from and to my computer.

    The last thing ever done to my computer was installing Daemon Tools, something I have used many times on many computers. I did not suspect anything to come from this and am still pretty sure it was not the cause.

    For the past month or so I have received an error message titled "RunDLL" and containing the message:

    Error Loading C:\Windows\system32\sbjupntk.dll

    The specified module could not be found.

    In an attempt to access my backed up vista install disk on my hard drive, I proceeded with installing my old Xp disk on an external drive, when it reached the progress bar after disk formatting options, the computer simply turned off. I was planning on burning the image to a DVD (I had broken the other one in a fall) and using it to repair and was unable because it would not work. This information is irrelevant except to explain the capabilities I am working with: I am typing this from a public access computer in a library and have no disc burning capabilities.

    I am wondering if there is anything in the bios that might fix this, and if not, how I might begin to fix this.

    patio

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    Re: Seemingly Unprompted Crashes
    « Reply #1 on: May 01, 2009, 05:14:06 PM »
    Quote
    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.

    Courtesy MSDN
    " Anyone who goes to a psychiatrist should have his head examined. "

    ardly374

      Topic Starter


      Greenhorn

      Re: Seemingly Unprompted Crashes
      « Reply #2 on: May 01, 2009, 05:22:07 PM »
      How exactly would I check the event viewer?

      Karnac



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        Re: Seemingly Unprompted Crashes
        « Reply #3 on: May 01, 2009, 05:40:51 PM »


        Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

        Broni


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        Re: Seemingly Unprompted Crashes
        « Reply #4 on: May 01, 2009, 05:55:33 PM »
        It probably all started with with an infection (Error Loading C:\Windows\system32\sbjupntk.dll), you didn't take care of.

        What OS are we talking about here?
        Do you have any disks (OS, recovery CD)?
        Whar computer brand, and model is it?

        ardly374

          Topic Starter


          Greenhorn

          Re: Seemingly Unprompted Crashes
          « Reply #5 on: May 01, 2009, 06:16:41 PM »
          I have just noticed that I did not mention that I am running Vista Ultimate.
          Thank you for noticing that.

          I have borrowed an install disk from a family member and have restored function, but the "RunDLL" error is still showing at start up. I have much experience in ridding systems of viruses and mal-ware, but the only evidence I can even find of this one is in the error message; AVG, Avast, and Norton all cannot find it.

          Quote
          For the past month or so I have received an error message titled "RunDLL" and containing the message:

          Error Loading C:\Windows\system32\sbjupntk.dll

          The specified module could not be found.

          ardly374

            Topic Starter


            Greenhorn

            Re: Seemingly Unprompted Crashes
            « Reply #6 on: May 01, 2009, 06:19:58 PM »
            Also, it is a Gateway M-Series, 1624 to be exact.
            The operating system, due to a strange bought of packaging the vendor refused to fix, is a Dell install, which I am quite sure should not cause any problems.
            I have the install disk.

            Broni


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            Re: Seemingly Unprompted Crashes
            « Reply #7 on: May 01, 2009, 06:45:36 PM »
            For the future reference, there is a simple test.
            If you're getting any error, mentioning a file, which doesn't bring a single hit on Google, like in sbjupntk.dll case, in 99.9% cases, it's a sign of some infection.
            Especially, if the file is located in system32 folder. The sooner you take care of it, the better.
            Now, since the computer is up again...

            Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
            Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
            Do NOT post any logs in THIS thread.