MPCstar

[Mulreay]

It's one thing after another with this computer. I can't open any WMV files with this programme any clues??

[Griff]

What happens when you try to play one?

[Broni]

See, if VLC Player will work: http://www.videolan.org/vlc/

[Mulreay]

Thanks guys I'll give it a whirl and ley you know

[Mulreay]

VLC player has crashed my system 2 times now and I mean dead lock. Can't even ctrl alt del. Had to power off. Any idea why it's affecting my system? It's happened twice. I can watch may be 2 vids on it then the system goes down. I've made my default back to MpcStar because it does not crash but any ideas?
Vista home pro, 2G ram, Advent, laptop, Intel 2duo T5250, graphics.. desktop performance for windows aero, gaming graphics... 3d business and gaming performance.

[Broni]

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

[Mulreay]

minidump is empty...   

[Broni]

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

[Mulreay]

Indexed locations... 'no items found'??

[Broni]

Say again.

[Mulreay]

That was the reply I got..

[Mulreay]

How do i give you a screen dump? I've tried 'prt sc' but that dont seem to work.

[Broni]

Press PrtScr, then open Paint, click anywhere on empty space, hold CTRL, and press V.
Save the file as .gif, or .jpeg.

[Mulreay]

Got it saved how do I add it to this thread... Sorry about this Broni I know I'm a pain.

[Broni]

Don't worry about it
Under Reply window, click on Additional Options..., and click Browse button to find your file.

[Mulreay]

I'll be with you shortly sorry I've lost the original file... need to back track.. god I'm terrible.

[Mulreay]

Found it

[attachment deleted by admin]

[Broni]

Did you:

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).

[Mulreay]

I've just tried it twice and the screen blinks and nothing happens??
Sorry to keep bothering you mate.

[attachment deleted by admin]

[Broni]

[Mulreay]

Tried that. A black screen (dos like) jumps up then goes away well before I can read it.

[Broni]

Hmmm...something wrong here...

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on Download HijackThis Installer
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator

[Mulreay]

Already got Hijack so quick one this. Sorry to keep bothering you Broni your a star.

[attachment deleted by admin]

[Broni]

1. Unless you willingly installed Kontiki Player....
Go Start>Control Panel>Add\Remove ("Programs and Features" in Vista), and uninstall Sky Anytime (if present).
Download, and run KClean.exe: http://static.sky.com/kclean/KClean.exe to remove Kontiki from your computer.
NOTE: Kontiki is know resource hog.

2. There is some infection present, so....
Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.