Author Topic: Computer crashes (Read 8433 times)

jfornito831 · « **on:** May 12, 2009, 12:00:05 PM »

I have a 5 year old laptop which use to run great. I started it up 1 day and it crashed right after the xp screen. So i figured something was wrong and used the system recovery disk that came with it to wipe it out and start fresh. So it did the beginning part of the reinstall then it says it needs to restart to finish the install now it crashes during the loading items like the mouse and keyboard screen. so i try to get in safemode to do somethings i seen on the net and it says windows xp setup can run in safemode and to restart. so i try a different thing but everytime it basically tells me umm no you cant do anything here. there is no know good configuration is says some file is missing or corrupt. There isn't anything on the computer that i need i just want to be able to use it again. any and all help would be grateful. Info is limited about the machine being it crashes right away so what ever info i can get outta bios is about all i got.

patio · « **Reply #1 on:** May 12, 2009, 04:40:38 PM »

Sharpie XP CD or original ? ?

jfornito831 · « **Reply #2 on:** May 12, 2009, 04:49:44 PM »

Its a gateway issued microsoft windows xp home edition system recovery cd/dvd. Back in the day we had a problem with the net not working and our I.S.P. made us do a drivers/applications cd i tried that and its the same thing as the gateway cd.

Broni · « **Reply #3 on:** May 12, 2009, 07:59:19 PM »

1. Run memtest: http://www.techspot.com/vb/topic62524.html

2. Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, which is not listed, try using Hitachi tools.

jfornito831 · « **Reply #4 on:** May 13, 2009, 05:57:15 AM »

Thanks for the help. Ran the memtest overnight it passed 20 times. the hard drive test passed also. I was looking up ram prices and came along a website called crucial.com and it says i only have 1 slot on my laptop. so i wouldn't have to take it apart and check each ram slot or should i do it anyway. laptop is a gateway mx3560. Both programs ran fine like i said the mem test ran over night = 8 hours. what's next?

jfornito831 · « **Reply #5 on:** May 13, 2009, 06:08:22 AM »

ooo yeah for that the h.d. test it gave a disposition code of 0x00. tried googleing it but nothing popped up.

jfornito831 · « **Reply #6 on:** May 13, 2009, 07:20:50 AM »

just found out it has 512 mb ram non removable? doesnt sound right to me. I think i know where more would go but i cant confirm it anywhere on the net. Looks easily accessible on the underside of the machine. But it still brings me to the main problem..it crashing as soon as it gets to the xp screen..

patio · « **Reply #7 on:** May 13, 2009, 07:36:07 AM »

DLoad install and run Everest Home...FREE.
It will tell you everything you need to know about that machine.

jfornito831 · « **Reply #8 on:** May 13, 2009, 07:58:02 AM »

im on an imac how do i burn a .exe file to a disk to use in the pc laptop

jfornito831 · « **Reply #9 on:** May 13, 2009, 08:06:08 AM »

nevermind the last one

jfornito831 · « **Reply #10 on:** May 13, 2009, 08:30:42 AM »

everest isnt free anymore. in fact i cant find it. question would my computer still work with only 512 mb of ram? cause thats all it has there isnt any more of removable ram. i confirmed the location of where it goes and there isnt any removable ram there.

Spoiler · « **Reply #11 on:** May 13, 2009, 08:46:43 AM »

Try here....

http://everest-home-edition.brothersoft.com/

you can the free version.....

jfornito831 · « **Reply #12 on:** May 13, 2009, 08:50:14 AM »

but its a .exe and i cant burn it on a mac or atleast i dont know how

patio · « **Reply #13 on:** May 13, 2009, 08:57:02 AM »

Copy it to a USB flash drive...

jfornito831 · « **Reply #14 on:** May 13, 2009, 09:08:07 AM »

i dont have 1

Broni · « **Reply #15 on:** May 13, 2009, 09:27:08 AM »

code of 0x00 means no errors found.

jfornito831 · « **Reply #16 on:** May 13, 2009, 10:50:44 AM »

ok so why does this thing keep crashing. if it can run on 512 mb of ram and hard drive test comes back ok why doe it crash

Broni · « **Reply #17 on:** May 13, 2009, 04:46:37 PM »

I can be number of reasons.
Bad Windows CD, bad CD drive, bad RAM (still, because software test, memtest, is only so much reliable), even motherboard problem.
How much is that new RAM at crucial?

jfornito831 · « **Reply #18 on:** May 13, 2009, 05:31:18 PM »

like $100 bucks for the 1gb. It would mean alot to me if i could save it, there isnt anything on it i need but as an aspiring computer guru i would wanna make it work again. any other non costly suggestions? cause i dont work any more got laid off in dec. so momey is out of the question at least for now.

Broni · « **Reply #19 on:** May 13, 2009, 05:38:22 PM »

100 bucks is a lot, since we're talking about testing purposes only.
Try to clean that recovery CD, and attempt the reinstall one more time.

jfornito831 · « **Reply #20 on:** May 13, 2009, 10:20:18 PM »

i tried it again and no luck still crashes while trying to install devices screen. this sucks man. guess it be a different story if i was working then i could put money in it. which is probably what it needs. some new hardware. any other suggestions before i start opening this thing up and wanting to pull an office space to it out back.

Broni · « **Reply #21 on:** May 13, 2009, 10:40:31 PM »

The only other option, which comes to my mind before we declare something being wrong hardware-wise, would be to borrow Windows XP from a friend, and see, if it'll install.
Will, or not, it'll give us some more info.

jfornito831 · « **Reply #22 on:** May 13, 2009, 11:08:03 PM »

you said something earlier or someone else did about using a reg cleaner. im using a mac and when i download it it is a .exe file and its a bunch of mumbo umbo when i open it. now i know you cant use pc files on mac with out converting them so how do i get to use a registry cleaner on the pc from my mac. i tried just burning it to a cd and it didnt work in the pc. any suggestions. as for knowing somebody else with a xp cd is pretty much outta the question. i know nobody like that.any suggestions on that.

Broni · « **Reply #23 on:** May 13, 2009, 11:19:40 PM »

Registry cleaners are big NO-NO. Don't even think about it.

jfornito831 · « **Reply #24 on:** May 13, 2009, 11:35:27 PM »

Can and is anybody around the jersey area willing to help a fellow computer person out. i need a xp cd to do some further test on my P.O.S. laptop. anybody? guess thats all i can do for now. thanks all for your time. now i gotta look at this thing just taking up space. not even a paper weight.

jfornito831 · « **Reply #25 on:** May 14, 2009, 08:54:16 AM »

Just wanna give you a update i didnt wanna give up just yet so i went down and found the new laptops box and got its recovery disk out poped it in the old laptop and now i am running vista on the old one. so i guess there is something wrong with the xp cd's i have. oo well . its working now. a little slow cause of only having 512mb of ram but when i get the extra money im definatly going to put it in and its only 60 bucks from crucial.com. Just wanna say thanks to everyone for their help. I never mentioned this before cause i thought they were loaded with that computers hardware info. either they have they same stuff or its just a plain ol recovery disk but im not that experienced with the tecnical mumbo jumbo YET. Thanks again.

Broni · « **Reply #26 on:** May 14, 2009, 05:26:38 PM »

Nice going

Mulreay · « **Reply #27 on:** May 14, 2009, 05:45:30 PM »

Quote from: Spoiler on May 13, 2009, 08:46:43 AM

Try here....

http://everest-home-edition.brothersoft.com/

you can the free version.....

Don't go to this website it has identity issues!

jfornito831 · « **Reply #28 on:** May 14, 2009, 06:38:15 PM »

its ok i'm on my mac. plus i fixed it...well got it to not crash. now its running vista home premium with 512mb of ram which sucks..its slow as *censored*. but it doesnt crash anymore.

Broni · « **Reply #29 on:** May 14, 2009, 06:48:36 PM »

In any case....

Quote

Don't go to this website it has identity issues!

I second the above.

patio · « **Reply #30 on:** May 15, 2009, 12:43:15 AM »

Everest Home Link....this is also posted in our Drivers Section.

Computer Hope Forum

News:

Author Topic: Computer crashes (Read 8433 times)

jfornito831

patio

jfornito831

Broni

jfornito831

jfornito831

jfornito831

patio

jfornito831

jfornito831

jfornito831

Spoiler

jfornito831

patio

jfornito831

Broni

jfornito831

Broni

jfornito831

Broni

jfornito831

Broni

jfornito831

Broni

jfornito831

jfornito831

Broni

Mulreay

jfornito831

Broni

patio