sound and audio device are frozen not moving XP

[ruslan]

Hi
i cant move device volume its on low frozen.it happen when i used system restore points. Im rubish at computers could someone explaint to me in a simple way please.
RUSLAN

[hot dog]

This might help... Go to START>right-click "my computer", select "properties". Click on the Hardware TAB, click on Device Manager.. When Device Manager opens, look at the list and where is says "sound, video and game controllers" click on the "+" sign.  On the submenu, right click on the Realtek audio, click on "uninstall", then restart your computer and when Windows reloads the sound driver automatically, maybe it be fixed

[ruslan]

Hi
well my device manager is blank just on top of the  page under device manager on the left side just         file        action       view   help
i tryed to figure it out by pressing the view it says device by type, device by conection
resourse by conction,resources by type.pressed every things still blank.no idea
thanks for ur advice

[hot dog]

Is there anything showing up in the Device Manager list, besides what you see at the top?  Is there a "Computer" symbol with a "+" sign next to it?

[ruslan]

hi
thanks i sorted out.i went micrsoft support and help.My Plug and Play service was turned off .i had to type this magic words, services.msc .any away sort it out thanks.