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Computer Hope forum e-mail issues and down time
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Trying to fix 3 weeks old computer would be highly un-wise.If it's acting up now, what will happen 2, 6, 15 months from now, especially when the warranty is out.I'd insist not on fixing it, but on replacing it.
You can give it a shot, but you may be having some hardware problems, and those are hard to detect through some computer forum.