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Author Topic: 0x000000f4 and 0x00000077 errors  (Read 5426 times)

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    Topic Starter


    Greenhorn

    0x000000f4 and 0x00000077 errors
    « on: May 21, 2009, 01:46:26 PM »
    Mid-April, my computer began doing the dreaded blue screen roughly 10 minutes after turning it on. It may be shorter or longer depending on the websites I visit (if I stay on facebook, it'll stay alive for hours; if I try Stumbleupon, forget it.) I hadn't used my computer in about a week prior to the beginning of the problems.

    Shortly before the errors occur, my computer will freeze. The errors on the screen are always 0x000000f4 or 0x00000077, with parameters that vary each time.
    However, right when they started happening, I got errors on my screen that mentioned something about a partition? But they haven't happened since, and I'm not concerned about those.

    I used a Windows hotfix for the 0x000000f4 error, but I found out it didn't work when I ran Avira Antivir in hopes of figuring out a solution to the 0x00000077 error. My computer blue screens with an 0x000000f4 error during a complete system scan when this file is showing on my screen:
    c:\windows\$hf_mig$\kb958690\sp3qfe\win32k.sys

    I'm using:
    Windows XP, Media Center Edition, Version 2002, Service Pack 3
    Build 2600.xpsp.sp3.gdr.090206-1234
    Dell XPS MXC051, Intel Pentium processor 1.73GHz, .99GB RAM
    I also have a Seagate external hard drive with Kubuntu installed on it which I use on occasion.

    I've tried:
    Hotfix for 0x000000f4 errors from the Windows support site
    Chkdsk utility (always freezes during stage 3)
    Running antivirus/antispyware software
    Giving it to my uncle who works for Microsoft (who couldn't fix it..)

    If you need more info, then ask. I'm not entirely sure what you all need to know, even after reading the topic. I searched in the forums and found a problem similar to mine, but honestly, I don't have a full grasp on the way computers work, and the responses looked like gibberish to me.

    Thanks for the help,
    Karoline

    Dias de verano

    • Guest
    Re: 0x000000f4 and 0x00000077 errors
    « Reply #1 on: May 21, 2009, 02:17:22 PM »
    Quote
    Chkdsk utility (always freezes during stage 3)

    Your hard drive could be failing. How old is the machine?

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      Topic Starter


      Greenhorn

      Re: 0x000000f4 and 0x00000077 errors
      « Reply #2 on: May 21, 2009, 02:19:37 PM »
      I got it in December of 2005.

      Dias de verano

      • Guest
      Re: 0x000000f4 and 0x00000077 errors
      « Reply #3 on: May 21, 2009, 02:40:53 PM »
      3 and a half years. Still, some hard drives fail after a week and some are still going after 10 years. You should back up all of your important data.


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        Topic Starter


        Greenhorn

        Re: 0x000000f4 and 0x00000077 errors
        « Reply #4 on: May 21, 2009, 04:56:01 PM »
        Backed it all up.. any other things it could be other than hard drive failure?

        Broni


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        Re: 0x000000f4 and 0x00000077 errors
        « Reply #5 on: May 21, 2009, 08:48:08 PM »
        Navigate to: C:\Windows\Minidump folder.
        If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

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          Topic Starter


          Greenhorn

          Re: 0x000000f4 and 0x00000077 errors
          « Reply #6 on: May 22, 2009, 03:37:31 PM »
          There aren't any files in the Minidump folder.

          Broni


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          Re: 0x000000f4 and 0x00000077 errors
          « Reply #7 on: May 22, 2009, 06:25:46 PM »
          1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
          2. Double-click System.
          3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
          4. In the Write debugging information list, click Small memory dump (64k).

          From now on, any new BSOD should generate dmp file.

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            Topic Starter


            Greenhorn

            Re: 0x000000f4 and 0x00000077 errors
            « Reply #8 on: May 23, 2009, 04:58:35 PM »
            The minidump setting was already selected :/

            Broni


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            Re: 0x000000f4 and 0x00000077 errors
            « Reply #9 on: May 23, 2009, 05:13:21 PM »
            Your errors:
            0x77: KERNEL_STACK_INPAGE_ERROR
            0xF4: CRITICAL_OBJECT_TERMINATION
            and
            Chkdsk utility (always freezes during stage 3)
            most likely lead to some hardware problems.

            1. Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
            Make sure, you select tool, which is appropriate for the brand of your hard drive.
            Depending on the program, it'll create bootable floppy, or bootable CD.
            If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.

            NOTE. If your hard drive is made by Toshiba, which is not listed, try using Hitachi tools.

            2. Run memtest: http://www.techspot.com/vb/topic62524.html

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              Topic Starter


              Greenhorn

              Re: 0x000000f4 and 0x00000077 errors
              « Reply #10 on: May 23, 2009, 05:52:52 PM »
              I am unable to run the diagnostics as it gives me an error:

              Data Lifeguard Diagnostic for Windows:
              The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755.

              Broni


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              Re: 0x000000f4 and 0x00000077 errors
              « Reply #11 on: May 23, 2009, 06:01:07 PM »
              Which Data Lifeguard Diagnostic are you using. You should use the one, which creates bootable CD. Don't run the tool from within Windows.