Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Java 6 updte 7 won't UN-Install/Won't Install update 13  (Read 2667 times)

0 Members and 1 Guest are viewing this topic.

King Conga

    Topic Starter


    Rookie

    • Experience: Experienced
    • OS: Unknown
    Java 6 updte 7 won't UN-Install/Won't Install update 13
    « on: May 26, 2009, 11:07:16 AM »
    I can't install Java 6 update 13, because I can't UNinstall update 7.  I'm getting a 25099 error that it can't unzip the files.  I went to that error diagnostics page at the Java site and did ALL of the remedies they recommended incl. the following:

    1.)I looked in the Services for the jqs.exe service, but it wasn't listed.
    2.)I ran the net stop "Java Quick Starter" at the cmd prompt, but only got the msg.
    “System Error 1060 has occurred.
    The specified service does not exist as an installed service.”

    I finally went to the Cntrol Pnl after installing, and running the Windows Install Clean Up utility to uninstall Java 6 update 7. It doesn't show anymore, but I still get the same original 25099 error.

    HEP ME,
    gplea ???
    Win10 64-Bit / ASUS F555U /12Gig RAM
    CPU:i7-6500-3.1GHz/Chrome 64Bit Ver. 49

    evilfantasy

    • Malware Removal Specialist


    • Genius
    • Calm like a bomb
    • Thanked: 493
    • Experience: Experienced
    • OS: Windows 11
    Re: Java 6 updte 7 won't UN-Install/Won't Install update 13
    « Reply #1 on: May 26, 2009, 11:19:39 AM »
    Download JavaRa to your Desktop and unzip it to its own folder.

    • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts. A log will appear (JavaRa.log), please post the contents of this log on the forum.
    • Open JavaRa.exe again and select Search For Updates.
    • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
    .
    Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.