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Author Topic: I need help with Norton Antivirus  (Read 3169 times)

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aces67

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    I need help with Norton Antivirus
    « on: May 28, 2009, 10:44:23 AM »
    My MIL got a laptop from her sister. It's running incredibly slow so she asked me to look at it. The first thing that jumped out at me is when you go to add/remove programs Norton Internet Security is listed and last used 3/13/07.
    Then there's also Symantec Endpoint Protection last used 5/25/09.

    Shouldn't she just have one of these and not both? Or does it matter?

    Thanks!
    AManda

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    Re: I need help with Norton Antivirus
    « Reply #1 on: May 28, 2009, 11:30:32 AM »
    Do you want to remove Nortan completely? Nortan itselt is made up of lots of programs - that's why it slows the PC so much.

    If you want to uninstall it, see here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039/

    There are many free anti-virus programs out there which are far superior.

    aces67

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      Re: I need help with Norton Antivirus
      « Reply #2 on: May 28, 2009, 11:37:16 AM »
      No I can't remove it. My MIL's sister has a computer degree and swears MIL has to have Norton so she won't let me remove it.

      I personally use AVG with no problems.

      I just wasn't sure if she should have Norton Internet Security installed AND Symantec Endpoint.


      2x3i5x



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      Re: I need help with Norton Antivirus
      « Reply #3 on: May 28, 2009, 01:04:54 PM »
      No I can't remove it. My MIL's sister has a computer degree and swears MIL has to have Norton so she won't let me remove it.

      I personally use AVG with no problems.

      I just wasn't sure if she should have Norton Internet Security installed AND Symantec Endpoint.



      Ask the sister if you may talk to Mil, after all it's Mil's laptop now, not the sister's. !! Mil may like norton off the pc, regardless of what the sister may think. Sister has a computer degree, but whose laptop is it now?