I haven't asked her to check the HOSTS file. What exactly in the HOSTS file may need correction? Forgive me, networking is not a strong point of mine.
Does LogMeIn need to be installed on
both of our computers to use it?
I will talk her through the telent session mentioned....give me a little time and I'll post back..
edit: I just realized I wouldn't be able to speak to her on the phone while she runs the telnet session (because she's doesn't have call waiting--only one connection allowed at at time!).....But couldn't I connect to her computer through telnet, and then run the telnet session as is I was siting at her computer? As I said, I haven't had much experience in networking. I'm planning on going over there in a few days, it might just be easier if I did this from her computer
Thanks for the help on this guys. This is certainly a learning opportunity...