Help me..

[zmyong]

Hi,
Recently i downloaded AVG from some website into my new computer ( Windows XP).
AVG told me that i had some kind of virus in my computer and ask if i wanted to delete it and i did so. Soon i shut off my computer. When i went to turn it on again, everything was normal until the part that needed me to choose an account and login using that account. I typed in my password and it logged me in but before i can see my icons, it logged me out. I had only went in 1 second and it logged me out already. I tried using safe mode but it doesn't work. It will just bring me to the login page, after i try to login, i logs me out automatically.I'm using my mother's laptop to post any message as my computer cannot even get into the account at all. I don't have the reboot disc either..
Someone please help me..
Thanks.

[billrich]

Disconnect from the internet, disable AVG and all other anti-virus programs.

Reboot and see if the problem is still there.

If problem is still there: System Restore to a day when all was well. ( start, All programs, accessories, System Tools and click System restore.)

When you reload an anti virus program make sure it is the real McCoy.

Good Luck

p.s. You might need to use the repair option of the the XP installation disk.

[zmyong]

How to reboot? And i cannot even get into the start screen. the furthest i can go is the login screen..

[Broni]

Do you have Windows XP CD?

[zmyong]

I don't think so... I cannot remember..

[JJ 3000]

Is it just your account? Or do none of them work?
Can you get into safe mode?

[zmyong]

None of them work. I have 2 accounts and both cannot login. Safe mode doesn't help..

[Broni]

If you have Windows XP CD...

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:



3. You'll find yourself at this screen:



4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

 C:\WINDOWS>

7. Type:
 
cd \
 
Press Enter

Note: between "cd" and "\" there should be a "blank space" otherwise  the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

            Type: cd \

            Press Enter

            Type: cd windows\system32\config

            Press Enter

            Type: ren system system.bak

            Press Enter

            (note the spaces between ren and system, and then between system and system.bak)

            Type: exit

            Press Enter

             now the computer should restart, then follow steps 1-6

10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system  c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.