Status window won't go away.....

[Beak]

I'm running windows XP 5.1 -- when I turn on my computer, I get a pop up that says

"THE FEATURE YOU ARE TRYING TO USE IS ON A CD-ROM OR OTHER REMOVEABLE DISC THAT IS NOT AVAILABLE. INSERT THE DISC AND CLICK OK"
 
Above the type-in box it reads 'USE SOURCE" with the number "1" in the type in box

When I try to click off that, I get the message:

"AN INSTALLATION PACKAGE FOR THE PRODUCT "STATUS" CANNOT BE FOUND. TRY THE INSTALLATION AGAIN USING A VALID COPY OF THE INSTALLATION PACKAGE "STATUS.MSI"

There is no way to get rid of these annoying pop-ups. Help!

Thank you,

Beak

[BC_Programmer]

what brand of printer do you own?

[Beak]

HP Deskhjet F4180

[BC_Programmer]

ahh, excellent. This is actually a known issue with some HP printer software.

Try reinstalling the software that came with your printer.

This fellow had a similar issue:

http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/fc920e97-956f-411e-98d2-e79a4602cacf

It seems to be related to the "easy printer status" component of the HP software. when you reinstall, you can probably not install that particular component by selecting custom and unselecting it.

[darkangel(#1)]

i cant read my email the keep saying that am offline and when i try to reslove the problem they say am should download a dobe flash player when i try to do that they say i should try again due to connection error

[BC_Programmer]

i cant read my email the keep saying that am offline and when i try to reslove the problem they say am should download a dobe flash player when i try to do that they say i should try again due to connection error

Please, start a new topic.

[Beak]

Thank you BC-programmer -- I re-installed my HP printer software and the status box no longer appears.

Your help was most appreciated!

Beak

[BC_Programmer]

good to hear! come back anytime.