Internet Options flashes on and off and IE7 is not working.

[Joyful2]

Trying to fix a friends computer.  It started last week. She tried to restore, but it's still doing the same thing. They can't get on internet, they only have IE 7, it comes up and acts like its going to load and then goes off.  Right clicked on IE7 and nothing happens. The internet options folder does not open in control panel. They have AVG 8.5 and it took off some trojans and some infections that were found in a few registry keys and viruses, about 17 of them back in May. Went in to add remove programs and IE 7 does not have a remove button on it. They Have Microsoft Windows XP Home Edition Version 2002 Service Pack 3  Computer: Dell DIMENSIONS DIM 2400, Intel(R) Celeron(R) CPU 2.40 GHz, 2.39 GHz, 256 MB of Ram.  They also have Defender Pro PC Repair which they ran and came up with nothing.  They have and dont know where PC Bug Finder Pro v1.0 came from, said they haven't used it.  They also have McAfee on there but it expired a couple years ago. 

[DaveLembke]

Sounds like it is still riddled... have you tried installing Mozilla Firefox instead of IE to see if you can then get out to the web and get further in curing the system of its issues... you will need to download Firefox using a healthy computer  and install it on the troubled pc.

You also may have to perform a completely clean new build, but if there is important data you may need to have a professional create a copy of the data before wiping the drive clean and installing the fresh clean OS.

[Mr.green]

There is no Uninstall option in Add/Remove programs.
In that There will be a option "Add/remove windows components" in that
UNCHECK the microsoft Internet Explorer and click Ok and reboot.

After Booting, Insert the XP CD and again go to Add/remove windows components and
CHECK the Internet explorer option and click OK this will reintsall IE7.

[Joyful2]

Tried to uninstall ie under windows components, restarted and reinstalled, didnt work, they had ie 6 on it . was able to get mozilla firefox on there and its workin. so they are happy with that for now.  Thanks for your help!!

[patio]

Just for future reference removing IE will cause nothing but issues...this is by design unfortunately...

[Karnac]

The fact you were able to use firefox  leads me to believe that there's still some malware that requires IE to run.....a trip to the malware forum may be the path you should take first......I don't think the previous attempt to remove the bugs got everything.

In fact Defender Pro...well.......you judge......http://www.ripoffreport.com/reports/0/224/RipOff0224842.htm