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Author Topic: Windows Updates Does Not Scan my Computer for Updates  (Read 1931 times)

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puterfix

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    Windows Updates Does Not Scan my Computer for Updates
    « on: June 25, 2009, 11:15:36 AM »
    When I go to Windows Updates and click for the express scan for updates I get an error message.  The number of the error message is 0x80248011.  I have tried a couple of the solutions that Microsoft recommends on its Update site, but have not been successful in completing them.  For one it asks me to rename a file, but it won't let me change the name.

    I have also been having a problem with shutting down my computer and have to do it by turning the power off, so I have not been receiving automatic updates. 

    How can I solve this problem? Thanks for remembering that I am not very computer literate, so please use the most simplistic explanation as to how to remedy this situation.  Could the problem I have getting updates be connected to the shutdown problem?

    I appreciate any help you can give me on these problem.  Thank you.

    ireland-1

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    Re: Windows Updates Does Not Scan my Computer for Updates
    « Reply #1 on: June 25, 2009, 11:16:23 AM »
    did you run a virus san, the conficker virus can cause update problems.

    puterfix

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      Re: Windows Updates Does Not Scan my Computer for Updates
      « Reply #2 on: June 25, 2009, 07:35:29 PM »
      I have run Norton and it does not indicate that I have the conficker virus.  Is there another way of detecting it?

      Quantos



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      Re: Windows Updates Does Not Scan my Computer for Updates
      « Reply #3 on: June 25, 2009, 08:17:10 PM »
      I'm going to suggest that you post this in this forum.  It's for virus support.
      "Ah the agony, ah the shame, making one man's privates - public for a game..."  Mel Brooks

      puterfix

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        Re: Windows Updates Does Not Scan my Computer for Updates
        « Reply #4 on: June 30, 2009, 03:10:27 PM »
        Still have this problem.  Anybody out there have any ideas?

        harry 48



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        Re: Windows Updates Does Not Scan my Computer for Updates
        « Reply #5 on: June 30, 2009, 04:57:25 PM »
        http://www.computerhope.com/forum/index.php/topic,46313.0.html


        go to above ( as quantos said ) post the 3 logs and an expert will see them , harry