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Author Topic: Virus has disabled all my protection programs  (Read 13179 times)

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evilfantasy

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Calm like a bomb
  • Thanked: 493
  • Experience: Experienced
  • OS: Windows 11
Re: Virus has disabled all my protection programs
« Reply #15 on: July 07, 2009, 12:05:23 AM »
Click START then RUN
  • Now type Combo-Fix in the runbox
  • Make sure there's a space between Combo-Fix and /u
  • Then hit Enter.
    .
    That should uninstall ComboFix.

    Now restart the computer and install it again. Be sure to rename it during the install using the instructions from HERE.

    If that does or doesn't work try running Malwarebytes also.

littlemango

    Topic Starter


    Rookie

    Re: Virus has disabled all my protection programs
    « Reply #16 on: July 07, 2009, 12:28:14 PM »
    Malwarebytes' Anti-Malware 1.38
    Database version: 2384
    Windows 5.1.2600 Service Pack 2

    07/07/2009 12:13:56 AM
    mbam-log-2009-07-07 (00-13-56).txt

    Scan type: Full Scan (C:\|F:\|L:\|Z:\|)
    Objects scanned: 248359
    Time elapsed: 1 hour(s), 27 minute(s), 23 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    -----
    Windows can't find "Combo-Fix".  Another way to uninstall?

    evilfantasy

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Calm like a bomb
    • Thanked: 493
    • Experience: Experienced
    • OS: Windows 11
    Re: Virus has disabled all my protection programs
    « Reply #17 on: July 07, 2009, 12:48:40 PM »
    Go to C:\Combo-Fix and delet ethe entire folder. Also delete the Qoobox folder.

    Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop.

    Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

    * XP users Double click on dds to run it.
    * If your antivirus or firewall try to block DDS then please allow it to run.
    * When finished DDS will open two (2) logs.

    1) DDS.txt
    2) Attach.txt

    * Save both logs to your desktop.
    * Please copy and paste the entire contents of both logs in your next reply.

    Note: DDS will instruct you to post the Attach.txt log as an attachment.
    Please just post it as you would any other log by copy and pasting it into the reply.

    -------

    littlemango

      Topic Starter


      Rookie

      Re: Virus has disabled all my protection programs
      « Reply #18 on: July 07, 2009, 05:53:52 PM »

      DDS (Ver_09-06-26.01) - NTFSx86 
      Run by justin at 16:52:04.15 on 07/07/2009
      Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
      Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.991.311 [GMT -7:00]


      ============== Running Processes ===============

      C:\WINDOWS\system32\svchost -k DcomLaunch
      svchost.exe
      C:\WINDOWS\System32\svchost.exe -k netsvcs
      C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
      svchost.exe
      svchost.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\Program Files\Bonjour\mDNSResponder.exe
      svchost.exe
      C:\Program Files\Java\jre6\bin\jqs.exe
      C:\Program Files\Common Files\Mediafour\iPod\M4iPodWPDService.exe
      C:\Program Files\Network Associates\VirusScan\Mcshield.exe
      C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
      C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
      C:\WINDOWS\system32\IoctlSvc.exe
      C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
      C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
      C:\WINDOWS\System32\svchost.exe -k imgsvc
      C:\Program Files\Airlink101\AWLH4030\WLService.exe
      C:\Program Files\Airlink101\AWLH4030\WLanCfgAG.exe
      C:\Program Files\Viewpoint\Common\ViewpointService.exe
      C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
      C:\Program Files\VIA\RAID\raid_tool.exe
      C:\WINDOWS\system32\VTTimer.exe
      C:\WINDOWS\system32\VTtrayp.exe
      C:\WINDOWS\SOUNDMAN.EXE
      C:\WINDOWS\Logi_MwX.Exe
      C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
      C:\WINDOWS\system32\hphmon04.exe
      C:\Program Files\Mediafour\XPlay 3\XPlay.exe
      C:\Program Files\Unlocker\UnlockerAssistant.exe
      C:\WINDOWS\system32\rundll32.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
      C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
      C:\Program Files\Launchy\Launchy.exe
      C:\Program Files\Logitech\SetPoint\SetPoint.exe
      C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
      C:\Program Files\VirtuaWin\VirtuaWin.exe
      C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
      C:\WINDOWS\system32\hpoipm07.exe
      C:\Program Files\VirtuaWin\modules\WinList.exe
      C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
      C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
      C:\WINDOWS\system32\wscntfy.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSCM.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Documents and Settings\justin\Desktop\dds.com

      ============== Pseudo HJT Report ===============

      uStart Page = hxxp://my.yahoo.com/index.html
      BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
      BHO: Mediafour XPlay Explorer notifications: {4907c0ad-874d-44d9-b13e-7b0a4d8b9d3e} - c:\program files\mediafour\xplay 3\XPBHO.DLL
      BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
      BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
      BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.23.0\gears.dll
      BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
      EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
      uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
      uRun: [Google Update] "c:\documents and settings\justin\local settings\application data\google\update\GoogleUpdate.exe" /c
      mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
      mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey
      mRun: [RaidTool] c:\program files\via\raid\raid_tool.exe
      mRun: [VTTimer] VTTimer.exe
      mRun: [VTTrayp] VTtrayp.exe
      mRun: [SoundMan] SOUNDMAN.EXE
      mRun: [Logitech Utility] Logi_MwX.Exe
      mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
      mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
      mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe
      mRun: [HPHmon04] c:\windows\system32\hphmon04.exe
      mRun: [{914C5BF8-EEDD-4F3A-A8BE-34EE71CF1B29}] "c:\program files\mediafour\xplay 3\XPlay.exe"
      mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
      mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
      mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
      mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
      mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
      mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
      mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
      mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp officejet g series\bin\hpoavn07.exe
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launchy.lnk - c:\program files\launchy\Launchy.exe
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\virtua~1.lnk - c:\program files\virtuawin\VirtuaWin.exe
      IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
      IE: {F4430FE8-2638-42e5-B849-800749B94EED} - c:\program files\partygaming.net\partypokernet\RunPF.exe
      IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.23.0\gears.dll
      IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
      IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
      Trusted Zone: turbotax.com
      DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
      DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
      DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
      DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
      DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
      DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
      DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      TCP: {A315D4DD-5828-447F-BB9F-2F1F4CFD6E9C} = 68.28.50.91 68.28.58.92
      Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
      Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
      Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
      SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
      SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
      SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

      ================= FIREFOX ===================

      FF - ProfilePath - c:\docume~1\justin\applic~1\mozilla\firefox\profiles\2iky4cir.default\
      FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/|https://mail.google.com/mail/?nsr=0&zx=1x6pno7em8jhx&shva=1#inbox/11d75484357f61b2
      FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=chrff-brandt_off&type=000123X001US&p=
      FF - component: c:\documents and settings\justin\application data\mozilla\firefox\profiles\2iky4cir.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayAccessService.dll
      FF - component: c:\documents and settings\justin\application data\mozilla\firefox\profiles\2iky4cir.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayFormSubmitObserver.dll
      FF - component: c:\program files\google\google gears\firefox\components\gears.dll
      FF - plugin: c:\documents and settings\justin\application data\mozilla\plugins\npgoogletalk.dll
      FF - plugin: c:\documents and settings\justin\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
      FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
      FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
      FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
      FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
      FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
      FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
      FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
      FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
      FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
      FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

      ---- FIREFOX POLICIES ----
      FF - user.js: network.http.max-persistent-connections-per-server - 4
      FF - user.js: content.max.tokenizing.time - 200000
      FF - user.js: content.notify.interval - 100000
      FF - user.js: content.switch.threshold - 650000
      FF - user.js: nglayout.initialpaint.delay - 300
      FF - user.js: browser.tabs.tabMinWidth - 125

      ============= SERVICES / DRIVERS ===============

      R0 MDFSYSNT;MacDrive file system driver;c:\windows\system32\drivers\MDFSYSNT.SYS [2008-10-24 293632]
      R1 CbFs;CbFs;c:\windows\system32\drivers\cbfs.sys [2009-2-22 136744]
      R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-1-25 58048]
      R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]
      R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 32256]
      R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2009-1-7 10384]
      R2 M4iPodWPDService;M4iPodWPDService;c:\program files\common files\mediafour\ipod\M4iPodWPDService.exe [2008-10-6 211456]
      R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2004-9-22 221191]
      R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2004-9-22 28672]
      R2 Super G Wireless Cardbus Service;Super G Wireless Cardbus Adapter Service;c:\program files\airlink101\awlh4030\WLService.exe [2006-2-19 49152]
      R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-25 24652]
      R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-1-25 108256]
      R3 USBNET;Instant Wireless USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\vnetusbl.sys [2006-3-11 107648]
      S2 gupdate1c9e5f3fd5fd1fe;Google Update Service (gupdate1c9e5f3fd5fd1fe);c:\program files\google\update\GoogleUpdate.exe [2009-6-5 133104]
      S2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2006-1-25 102463]
      S3 PsSdk30;PsSdk30;\??\c:\windows\system32\drivers\pssdk30.drv --> c:\windows\system32\drivers\PsSdk30.drv [?]
      S3 PTDUBus;PANTECH UM175 Composite Device Driver ;c:\windows\system32\drivers\PTDUBus.sys [2009-2-1 29824]
      S3 PTDUMdm;PANTECH UM175 Drivers;c:\windows\system32\drivers\PTDUMdm.sys [2009-2-1 41344]
      S3 PTDUVsp;PANTECH UM175 Diagnostic Port;c:\windows\system32\drivers\PTDUVsp.sys [2009-2-1 39936]
      S3 PTDUWWAN;PANTECH UM175 WWAN Driver;c:\windows\system32\drivers\PTDUWWAN.sys [2009-2-1 59776]
      S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

      =============== Created Last 30 ================

      2009-07-06 17:37   <DIR>   --d-----   C:\32788R22FWJFW.0.tmp
      2009-07-06 16:12   388,608   a-------   c:\windows\system32\cmd.execf
      2009-07-06 14:43   <DIR>   a-dshr--   C:\cmdcons
      2009-07-06 14:42   161,792   a-------   c:\windows\SWREG.exe
      2009-07-06 14:42   155,136   a-------   c:\windows\PEV.exe
      2009-07-06 14:42   98,816   a-------   c:\windows\sed.exe
      2009-07-06 14:41   388,608   a-------   c:\windows\system32\CF21703.exe
      2009-07-05 15:42   <DIR>   --d-----   c:\program files\CCleaner
      2009-07-01 16:53   <DIR>   --d-----   c:\program files\Trend Micro
      2009-06-26 15:31   <DIR>   --d-----   c:\docume~1\justin\applic~1\VirtuaWin
      2009-06-26 15:31   <DIR>   --d-----   c:\program files\VirtuaWin
      2009-06-25 22:00   <DIR>   --d-----   c:\docume~1\justin\applic~1\Launchy
      2009-06-25 22:00   <DIR>   --d-----   c:\program files\Launchy
      2009-06-24 14:26   <DIR>   --d-----   c:\program files\DVD-Cloner Platinum
      2009-06-20 00:37   <DIR>   --d-----   c:\program files\Pod to PC
      2009-06-18 22:04   <DIR>   --d-----   c:\program files\DVDFab 6
      2009-06-17 12:11   <DIR>   --d-----   c:\docume~1\justin\applic~1\GrabIt
      2009-06-12 22:20   <DIR>   --d-----   c:\program files\Western Digital Technologies
      2009-06-12 00:24   <DIR>   --d-----   c:\program files\WBFS
      2009-06-09 21:02   <DIR>   --d-----   c:\program files\AMT
      2009-06-09 09:30   <DIR>   --d-----   c:\program files\iTunes

      ==================== Find3M  ====================

      2009-06-25 21:54   47,360   a-------   c:\docume~1\justin\applic~1\pcouffin.sys
      2009-06-17 11:27   38,160   a-------   c:\windows\system32\drivers\mbamswissarmy.sys
      2009-06-17 11:27   19,096   a-------   c:\windows\system32\drivers\mbam.sys
      2009-06-05 11:42   2,060,288   a-------   c:\windows\system32\usbaaplrc.dll
      2009-06-05 11:42   39,424   a-------   c:\windows\system32\drivers\usbaapl.sys
      2009-06-01 01:31   359,808   a-------   c:\windows\system32\drivers\TCPIP.SYS
      2009-05-28 22:03   47,360   a-------   c:\windows\system32\drivers\pcouffin.sys
      2009-05-21 15:12   359,808   a-------   c:\windows\system32\drivers\TCPIP.SYS.ORIGINAL
      2007-07-30 16:33   32,968   ac------   c:\docume~1\justin\applic~1\GDIPFONTCACHEV1.DAT
      2006-05-03 22:20   454   a-------   c:\program files\Shortcut to games.lnk
      2006-02-19 17:37   1,117,491   ac------   c:\program files\DVD_Shrink_v3[1].2_Install.exe

      ============= FINISH: 16:53:11.75 ===============




      UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
      IF REQUESTED, ZIP IT UP & ATTACH IT

      DDS (Ver_09-06-26.01)

      Microsoft Windows XP Professional
      Boot Device: \Device\HarddiskVolume1
      Install Date: 10/19/2005 4:44:32 AM
      System Uptime: 07/07/2009 4:38:31 PM (0 hours ago)

      Motherboard: ECS |  | P4M800-M7
      Processor:               Intel(R) Pentium(R) 4 CPU 2.66GHz | CPU 1 | 2659/133mhz

      ==== Disk Partitions =========================


      ==== Installed Programs ======================

      µTorrent
      Adobe AIR
      Adobe Anchor Service CS3
      Adobe Asset Services CS3
      Adobe Bridge CS3
      Adobe Bridge Start Meeting
      Adobe Camera Raw 4.0
      Adobe CMaps
      Adobe Color - Photoshop Specific
      Adobe Color Common Settings
      Adobe Color EU Extra Settings
      Adobe Color JA Extra Settings
      Adobe Color NA Recommended Settings
      Adobe Default Language CS3
      Adobe Device Central CS3
      Adobe ExtendScript Toolkit 2
      Adobe Flash Player 10 Plugin
      Adobe Fonts All
      Adobe Help Viewer CS3
      Adobe Linguistics CS3
      Adobe PDF Library Files
      Adobe Photoshop CS3
      Adobe Reader 8.1.1
      Adobe Reader 9.1
      Adobe Setup
      Adobe Shockwave Player
      Adobe Stock Photos CS3
      Adobe Type Support
      Adobe Update Manager CS3
      Adobe Version Cue CS3 Client
      Adobe WinSoft Linguistics Plugin
      Adobe XMP Panels CS3
      Airlink101 SuperG Wireless Adapter
      AnswerWorks 4.0 Runtime - English
      Apple Mobile Device Support
      Apple Software Update
      Audacity 1.2.6
      Bonjour
      C-Media WDM Audio Driver
      CCleaner (remove only)
      CDDRV_Installer
      CloneDVD2
      DVD Decrypter (Remove Only)
      DVD Shrink 3.2
      DVDFab 6.0.1.0 (May 15, 2009)
      Google Gears
      Google Talk Plugin
      Google Update Helper
      HandBrake 0.9.3
      HijackThis 2.0.2
      Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
      Hotfix for Windows XP (KB926239)
      hp officejet g series
      ImagXpress
      Instant Wireless USB Adapter
      iTunes
      Java Adapter for Mobile
      Java(TM) 6 Update 13
      Java(TM) 6 Update 5
      Java(TM) 6 Update 7
      KhalInstallWrapper
      Launchy 2.1.2
      LG PC Suite II
      LG USB Modem driver
      Logitech iTouch Software
      Logitech MouseWare 9.79
      Logitech Resource Center
      Logitech SetPoint
      Machinist2DLL
      Macromedia Flash Player 8
      Malwarebytes' Anti-Malware
      McAfee VirusScan Enterprise
      Merriam-Webster
      Metafile Companion
      Microsoft .NET Framework 2.0 Service Pack 2
      Microsoft .NET Framework 3.0 Service Pack 2
      Microsoft .NET Framework 3.5 SP1
      Microsoft Compression Client Pack 1.0 for Windows XP
      Microsoft Office Access MUI (English) 2007
      Microsoft Office Access Setup Metadata MUI (English) 2007
      Microsoft Office Enterprise 2007
      Microsoft Office Excel MUI (English) 2007
      Microsoft Office Groove MUI (English) 2007
      Microsoft Office Groove Setup Metadata MUI (English) 2007
      Microsoft Office InfoPath MUI (English) 2007
      Microsoft Office OneNote MUI (English) 2007
      Microsoft Office Outlook MUI (English) 2007
      Microsoft Office PowerPoint MUI (English) 2007
      Microsoft Office Proof (English) 2007
      Microsoft Office Proof (French) 2007
      Microsoft Office Proof (Spanish) 2007
      Microsoft Office Proofing (English) 2007
      Microsoft Office Publisher MUI (English) 2007
      Microsoft Office Shared MUI (English) 2007
      Microsoft Office Shared Setup Metadata MUI (English) 2007
      Microsoft Office Word MUI (English) 2007
      Microsoft Silverlight
      Microsoft Software Update for Web Folders  (English) 12
      Microsoft User-Mode Driver Framework Feature Pack 1.7
      Microsoft Visual C++ 2005 Redistributable
      Microsoft XML Parser
      Mozilla Firefox (3.0.11)
      MSXML 4.0 SP2 (KB936181)
      MSXML 6.0 Parser (KB933579)
      MSXML4 Parser
      Musicnotes Player V1.23.0
      Nero 8 Ultra Edition HD
      neroxml
      overland
      PAC7302
      PANTECH UM175 Driver
      PartitionMagic
      PartyPokerNet
      PDF Settings
      Photosmart 130,230,7150,7345,7350,7550 (Remove only)
      Platform
      Pod to PC 2.6
      PowerDVD
      PowerISO
      PowerQuest PartitionMagic 8.0
      QuickTime
      Real Alternative 1.9.0
      Realtek AC'97 Audio
      Revo Uninstaller 1.80
      Rosetta Stone 2.1.5.1A
      Security Update for Windows Media Player (KB911564)
      Security Update for Windows Media Player 6.4 (KB925398)
      Security Update for Windows Media Player 9 (KB911565)
      Security Update for Windows Media Player 9 (KB917734)
      Security Update for Windows Media Player 9 (KB936782)
      Security Update for Windows XP (KB890046)
      Security Update for Windows XP (KB893066)
      Security Update for Windows XP (KB893756)
      Security Update for Windows XP (KB896358)
      Security Update for Windows XP (KB896422)
      Security Update for Windows XP (KB896423)
      Security Update for Windows XP (KB896424)
      Security Update for Windows XP (KB896428)
      Security Update for Windows XP (KB899587)
      Security Update for Windows XP (KB899589)
      Security Update for Windows XP (KB899591)
      Security Update for Windows XP (KB900725)
      Security Update for Windows XP (KB901017)
      Security Update for Windows XP (KB901214)
      Security Update for Windows XP (KB902400)
      Security Update for Windows XP (KB904706)
      Security Update for Windows XP (KB905414)
      Security Update for Windows XP (KB905749)
      Security Update for Windows XP (KB905915)
      Security Update for Windows XP (KB908519)
      Security Update for Windows XP (KB908531)
      Security Update for Windows XP (KB911280)
      Security Update for Windows XP (KB911562)
      Security Update for Windows XP (KB911567)
      Security Update for Windows XP (KB911927)
      Security Update for Windows XP (KB912812)
      Security Update for Windows XP (KB912919)
      Security Update for Windows XP (KB913446)
      Security Update for Windows XP (KB913580)
      Security Update for Windows XP (KB914388)
      Security Update for Windows XP (KB914389)
      Security Update for Windows XP (KB916281)
      Security Update for Windows XP (KB917159)
      Security Update for Windows XP (KB917344)
      Security Update for Windows XP (KB917422)
      Security Update for Windows XP (KB917953)
      Security Update for Windows XP (KB918118)
      Security Update for Windows XP (KB918439)
      Security Update for Windows XP (KB918899)
      Security Update for Windows XP (KB919007)
      Security Update for Windows XP (KB920213)
      Security Update for Windows XP (KB920214)
      Security Update for Windows XP (KB920670)
      Security Update for Windows XP (KB920683)
      Security Update for Windows XP (KB920685)
      Security Update for Windows XP (KB921398)
      Security Update for Windows XP (KB921503)
      Security Update for Windows XP (KB921883)
      Security Update for Windows XP (KB922616)
      Security Update for Windows XP (KB922819)
      Security Update for Windows XP (KB923191)
      Security Update for Windows XP (KB923414)
      Security Update for Windows XP (KB923689)
      Security Update for Windows XP (KB923980)
      Security Update for Windows XP (KB924270)
      Security Update for Windows XP (KB924496)
      Security Update for Windows XP (KB924667)
      Security Update for Windows XP (KB925902)
      Security Update for Windows XP (KB926255)
      Security Update for Windows XP (KB926436)
      Security Update for Windows XP (KB927779)
      Security Update for Windows XP (KB927802)
      Security Update for Windows XP (KB928255)
      Security Update for Windows XP (KB928843)
      Security Update for Windows XP (KB929123)
      Security Update for Windows XP (KB930178)
      Security Update for Windows XP (KB931261)
      Security Update for Windows XP (KB931784)
      Security Update for Windows XP (KB932168)
      Security Update for Windows XP (KB935839)
      Security Update for Windows XP (KB935840)
      Security Update for Windows XP (KB936021)
      Security Update for Windows XP (KB937143)
      Security Update for Windows XP (KB938127)
      Security Update for Windows XP (KB938829)
      Sibelius Scorch (Firefox, Opera, Netscape only)
      Sprint Mobile Broadband (Sierra)
      Spybot - Search & Destroy
      SUPERAntiSpyware Free Edition
      Sure Cuts A Lot 1.016
      TI Connect 1.6
      Total Video Converter 3.10
      TotalAudioConverter
      TuneUp Utilities 2008
      Ultra Video Converter 4.4.0329
      Universal Media Player
      Unlocker 1.8.7
      Update for Windows XP (KB894391)
      Update for Windows XP (KB898461)
      Update for Windows XP (KB900485)
      Update for Windows XP (KB910437)
      Update for Windows XP (KB916595)
      Update for Windows XP (KB920872)
      Update for Windows XP (KB922582)
      Update for Windows XP (KB927891)
      Update for Windows XP (KB930916)
      Update for Windows XP (KB931836)
      Update for Windows XP (KB936357)
      Update for Windows XP (KB938828)
      VCRedistSetup
      VIA Platform Device Manager
      VIA Rhine-Family Fast Ethernet Adapter
      VIA/S3G Display Driver
      Viewpoint Manager (Remove Only)
      Viewpoint Media Player
      VirtuaWin v4.0.1
      VZAccess Manager
      WBFS Manager 3.0
      WD Diagnostics
      WebFldrs XP
      Windows Genuine Advantage v1.3.0254.0
      Windows Imaging Component
      Windows Installer 3.1 (KB893803)
      Windows Media Format 11 runtime
      Windows Media Player 11
      Windows Media Player Firefox Plugin
      Windows Rights Management Client Backwards Compatibility SP2
      Windows Rights Management Client with Service Pack 2
      Windows XP Hotfix - KB873339
      Windows XP Hotfix - KB885250
      Windows XP Hotfix - KB885835
      Windows XP Hotfix - KB885836
      Windows XP Hotfix - KB885884
      Windows XP Hotfix - KB886185
      Windows XP Hotfix - KB887472
      Windows XP Hotfix - KB887742
      Windows XP Hotfix - KB888113
      Windows XP Hotfix - KB888302
      Windows XP Hotfix - KB890859
      Windows XP Hotfix - KB891781
      Windows XP Service Pack 2
      WinRAR archiver
      XML Paper Specification Shared Components Pack 1.0
      XPlay 3

      ==== End Of File ===========================


      evilfantasy

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: Virus has disabled all my protection programs
      « Reply #19 on: July 07, 2009, 06:18:32 PM »
      Go to Add or Remove Programs and uninstall:

      • Viewpoint Manager (Remove Only)
      • Viewpoint Media Player
      .
      ----------

      Download OTM by OldTimer to your desktop.

      Note: If you are running on Vista, right-click on OTM.exe and choose Run As Administrator.

      * Save it to your Desktop.
      * Double-click OTM.exe to run it.
      * Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)

      Code: [Select]
      :Processes
      explorer.exe

      :services
      Viewpoint Manager Service

      :reg

      :files
      C:\Program Files\Viewpoint
      C:\32788R22FWJFW.0.tmp
      c:\windows\system32\cmd.execf
      C:\cmdcons
      c:\windows\SWREG.exe
      c:\windows\PEV.exe
      c:\windows\sed.exe
      c:\windows\system32\CF21703.exe

      :Commands
      [purity]
      [emptytemp]
      [start explorer]
      [Reboot]

      * Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
      * Click the red Moveit! button.
      * Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
      Close OTM

      Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

      ----------

      Use the ESET Online Antivirus Scanner

      This scanner requires Internet Explorer

      1. Check the box next to YES, I accept the Terms of Use.
      2. Click Start
      3. When asked, allow the activex control to install
      4. Click Start
      5. Make sure that the option Remove found threats and the option Scan unwanted applications is check marked.
      6. Click Scan
      7. Wait for the scan to finish
      8. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
      9. Add the C:\Program Files\EsetOnlineScanner\log.txt log into your next reply.

      littlemango

        Topic Starter


        Rookie

        Re: Virus has disabled all my protection programs
        « Reply #20 on: July 08, 2009, 10:22:42 AM »
        All processes killed
        ========== PROCESSES ==========
        No active process named explorer.exe was found!
        ========== SERVICES/DRIVERS ==========
        Service\Driver Viewpoint Manager Service not found.
        Service\Driver Viewpoint Manager Service not found.
        ========== REGISTRY ==========
        ========== FILES ==========
        C:\Program Files\Viewpoint\Viewpoint Media Player\NewComponents moved successfully.
        C:\Program Files\Viewpoint\Viewpoint Media Player\DownloadedComponents\VMgr_Win moved successfully.
        C:\Program Files\Viewpoint\Viewpoint Media Player\DownloadedComponents\AxMetaStream_Win moved successfully.
        C:\Program Files\Viewpoint\Viewpoint Media Player\DownloadedComponents moved successfully.
        C:\Program Files\Viewpoint\Viewpoint Media Player\Components moved successfully.
        C:\Program Files\Viewpoint\Viewpoint Media Player moved successfully.
        C:\Program Files\Viewpoint moved successfully.
        C:\32788R22FWJFW.0.tmp moved successfully.
        c:\windows\system32\cmd.execf moved successfully.
        Folder move failed. C:\cmdcons\SYSTEM32 scheduled to be moved on reboot.
        Folder move failed. C:\cmdcons scheduled to be moved on reboot.
        c:\windows\SWREG.exe moved successfully.
        c:\windows\PEV.exe moved successfully.
        c:\windows\sed.exe moved successfully.
        c:\windows\system32\CF21703.exe moved successfully.
        ========== COMMANDS ==========
         
        [EMPTYTEMP]
         
        User: Administrator
        ->Temp folder emptied: 0 bytes
        ->Temporary Internet Files folder emptied: 67 bytes
         
        User: All Users
         
        User: Application Data
         
        User: Default User
        ->Temp folder emptied: 0 bytes
        ->Temporary Internet Files folder emptied: 67 bytes
         
        User: Guest
        ->Temp folder emptied: 0 bytes
        ->Temporary Internet Files folder emptied: 67 bytes
        ->Java cache emptied: 39940 bytes
         
        User: justin
        ->Temp folder emptied: 64185532 bytes
        ->Temporary Internet Files folder emptied: 2420411 bytes
        ->Java cache emptied: 5035 bytes
        ->FireFox cache emptied: 617298332 bytes
         
        User: LocalService
        ->Temp folder emptied: 0 bytes
        File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
        ->Temporary Internet Files folder emptied: 49286 bytes
         
        User: NetworkService
        ->Temp folder emptied: 0 bytes
        ->Temporary Internet Files folder emptied: 482310 bytes
         
        %systemdrive% .tmp files removed: 0 bytes
        %systemroot% .tmp files removed: 0 bytes
        %systemroot%\System32 .tmp files removed: 2775569 bytes
        File delete failed. C:\WINDOWS\temp\WFV3.tmp scheduled to be deleted on reboot.
        Windows Temp folder emptied: 52650027 bytes
        RecycleBin emptied: 25711730 bytes
         
        Total Files Cleaned = 730.15 mb
         
         
        OTM by OldTimer - Version 3.0.0.4 log created on 07072009_174324

        Files moved on Reboot...
        C:\cmdcons\SYSTEM32 moved successfully.
        Folder move failed. C:\cmdcons scheduled to be moved on reboot.
        File C:\WINDOWS\temp\WFV3.tmp not found!

        Registry entries deleted on Reboot...


        ESETSmartInstaller@High as CAB hook log:
        OnlineScanner.ocx - registred OK
        # version=6
        # iexplore.exe=6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
        # OnlineScanner.ocx=1.0.0.5886
        # api_version=3.0.2
        # EOSSerial=095d76691df05a4498bd7a723464f1fc
        # end=finished
        # remove_checked=true
        # archives_checked=true
        # unwanted_checked=true
        # unsafe_checked=true
        # antistealth_checked=true
        # utc_time=2009-07-08 08:56:23
        # local_time=2009-07-08 01:56:23 (-0700, US Mountain Standard Time)
        # country="United States"
        # lang=1033
        # osver=5.1.2600 NT Service Pack 2
        # scanned=141587
        # found=6
        # cleaned=6
        # scan_time=26750
        C:\Documents and Settings\justin\Application Data\Symantec\Layouts\Norton AntiVirus\15.0\SymAllLanguages\NAVCD_RETAIL\20070826\CDStart.exe   a variant of Win32/Injector.FN trojan (deleted - quarantined)   00000000000000000000000000000000   C
        C:\Documents and Settings\justin\Application Data\Symantec\Layouts\Norton AntiVirus\15.0\SymAllLanguages\NAVCD_RETAIL\20070826\Setup.exe   a variant of Win32/Injector.FN trojan (deleted - quarantined)   00000000000000000000000000000000   C
        C:\Documents and Settings\justin\Desktop\16gb\Nero 8.3.2.1 Ultra Edition HD -Eng-\Nero-8.3.2.1_eng.exe   Win32/Toolbar.AskSBar application (deleted - quarantined)   00000000000000000000000000000000   C
        C:\Program Files\BitLord\Downloads\FruityLoops Studio.rar   probably a variant of Win32/Delf trojan (deleted - quarantined)   00000000000000000000000000000000   C
        C:\Program Files\BitLord\Downloads\Nero 8.3.2.1 Ultra Edition HD -Eng-\Nero-8.3.2.1_eng.exe   Win32/Toolbar.AskSBar application (deleted - quarantined)   00000000000000000000000000000000   C
        C:\Program Files\BitLord\Downloads\Rosetta\Rosetta Application.iso   Win32/HackTool.Patcher.A application (deleted - quarantined)   00000000000000000000000000000000   C


        evilfantasy

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: Virus has disabled all my protection programs
        « Reply #21 on: July 08, 2009, 11:41:22 AM »
        1. Double click OTM to launch it.
        Vista users right click and choose Run As Administrator
        2. Click on the CleanUp! button.
        3. OTM will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
        4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
        5. When finished exit out of OTM.

        ----------

        How is the computer running now?

        littlemango

          Topic Starter


          Rookie

          Re: Virus has disabled all my protection programs
          « Reply #22 on: July 08, 2009, 12:09:58 PM »
          My computer is free from all known symptoms!  Thank you, thank you, a million times thank you.  Ironically, your name doesn't suit the good that you have done and are doing, nevertheless please continue to help those of us who need it. 

          Any recommendations to keep my computer protected and up to par?

          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Virus has disabled all my protection programs
          « Reply #23 on: July 08, 2009, 12:12:34 PM »
          Use the Secunia Software Inspector to check for out of date software.
          • Click Start Now
          • Check the box next to Enable thorough system inspection.
          • Click Start
          • Allow the scan to finish and scroll down to see if any updates are needed.
          • Update anything listed.
          .
          ----------

          Go to Microsoft Windows Update and get all critical updates.

          ----------

          I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

          SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
          * Using SpywareBlaster to protect your computer from Spyware and Malware
          * If you don't know what ActiveX controls are, see here

          Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

          Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.