UIPOPUPHIDDEN

[John A Taylor]

FOR INFORMATION : This forum search did not identify subject so I think it useful for anyone else searching.

When turning off my PC, Windows XP SP3 with Virgin Media PC Guard Total AV Suite, I got a popup box titled 'Uipopuphidden' stating that I would loose all unsaved data if I closed it. This box only appeared when I replaced my AVG 8.0 with PC guard 6 weeks ago. Also since Saturday 30th May, my optical mouse pointer has been jerking around the screen/freezing.

SOLUTION:

I telephoned VM this morning and they confirmed that Uipopuphidden is SPYWARE, instructed me to uninstall PC Guard and reinstall it to Fix the problem. I have done so, and now when I turn off the PC everything appears to be OK. My mouse pointer is behaving normally. 

I have posted here in addition to other PC forums where the problem was still unresolved within their postings.

[evilfantasy]

Thanks for sharing. I will remember this.

[computeruler]

Thanks for the warning, if I ever get anything like I will go straight the the malware section 

[John A Taylor]

.........Also since Saturday 30th May, my optical mouse pointer has been jerking around the screen/freezing.

Mouse gave up last night, following a restart I got the message " mouse not detected" etc. Took it to local PC repair shop and told it was 'banjacked'. Got a new mouse, working perfectly so unlikely the Uipopuphidden problem had any affect on mouse pointer.

The PC shop advisor also said he did not think Uipopuphidden was spy or malware but was a small 'user interface' piece of software which was created by PC Guard. The 'fix' now prevents it showing on PC shutdown.

Sorry if I misled anyone but I took the VM Indian call-centre operative's word for it.

[celtichound]

Ya, it seems to be a problem with the Bell Sympatico Security Manager software as well. I spent most of today on the phone with them. They seemed to be either unaware of it, or in denial. Blaming conflicting programs on my computer or saying I needed a system clean for my problems.