Computer restarts if left alone

[sheba]

Hi all,

My computer restarts itself every time I leave it for awhile. When I log back in, I get the message that the system has shut down due to an error. I have copied the stats here:

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6000.2.0.0.768.3
  Locale ID:   3081

Additional information about the problem:
  BCCode:   116
  BCP1:   840B1B58
  BCP2:   8BC9B4E0
  BCP3:   00000000
  BCP4:   00000002
  OS Version:   6_0_6000
  Service Pack:   0_0
  Product:   768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini072009-02.dmp
  C:\Users\owner\AppData\Local\Temp\WER-1238296-0.sysdata.xml
  C:\Users\owner\AppData\Local\Temp\WER5F16.tmp.version.txt

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

---

Can anybody help me and tell me why this is happening? Thanks.

[socrates]

I haven't looked up your error, but just from the issue itself my first thought is a bad driver.

Have you checked to make sure you have the correct drivers for your OS?

[Quantos]

I haven't looked up your error, but just from the issue itself my first thought is a bad driver.

Have you checked to make sure you have the correct drivers for your OS?

Then what good is your input.

[Quantos]

Hi all,

My computer restarts itself every time I leave it for awhile. When I log back in, I get the message that the system has shut down due to an error. I have copied the stats here:

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6000.2.0.0.768.3
  Locale ID:   3081

Additional information about the problem:
  BCCode:   116
  BCP1:   840B1B58
  BCP2:   8BC9B4E0
  BCP3:   00000000
  BCP4:   00000002
  OS Version:   6_0_6000
  Service Pack:   0_0
  Product:   768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini072009-02.dmp
  C:\Users\owner\AppData\Local\Temp\WER-1238296-0.sysdata.xml
  C:\Users\owner\AppData\Local\Temp\WER5F16.tmp.version.txt

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

---

Can anybody help me and tell me why this is happening? Thanks.

Can you tell us if you have any power saving features enabled?

[Broni]

Open Windows Explorer.
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users. You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.

[sheba]

Thanks for all your replies.

Quantos - no, i don't have any power saving features enabled (or at least none that I know of).

I have zipped the files from the minidump folder.

[attachment deleted by admin]

[Broni]

Your latest two errors come from nvlddmkm.sys, which is part of your video driver. Start with reinstalling the driver.

[sheba]

Thanks Broni. 

How do I reinstall my video driver? A lot of my current computer problems started because I attempted to update my graphics/video driver so I'm slightly wary.

[Broni]

What computer brand, and model is it?

[patio]

Re-install it from the Driver CD that came with the PC...

[sheba]

Broni - it's not a branded computer. It was largely built by a computer specialist store. I have attached some diagnx below for more info.

Patio - I shall have a look for the CD.,.

------

 Machine name: OWNER-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.090302-1506)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 CPU          6400  @ 2.13GHz (2 CPUs), ~2.1GHz
             Memory: 2046MB RAM
          Page File: 1343MB used, 2966MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: The file ADIHdAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
          Input Tab: No problems found.

Display Devices
---------------
        Card name: NVIDIA GeForce 7100 GS
     Manufacturer: NVIDIA
        Chip type: GeForce 7100 GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_016A&SUBSYS_82221043&REV_A1
   Display Memory: 889 MB
 Dedicated Memory: 121 MB
    Shared Memory: 767 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dum.dll
   Driver Version: 8.15.0011.8618 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 6/10/2009 18:33:00, 7611904 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71E3E-422A-11CF-5952-29A201C2C535}
        Vendor ID: 0x10DE
        Device ID: 0x016A
        SubSys ID: 0x82221043
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A

[socrates]

Then what good is your input.

It's a good first step to check.  I guess that's what I get for giving my time even though I'm working a full time job to try and help people.

[socrates]

Your latest two errors come from nvlddmkm.sys, which is part of your video driver. Start with reinstalling the driver.

Oh hey, what do you know?   A driver problem.  Imagine that.

[Broni]

http://www.nvidia.com/object/win7_winvista_32bit_190.38_whql.html

[patio]

No need to get testy Socrates...doo doo happens.