Please help...sound and video freeze

[911carter]

running windows vista....
Everything is fine but when I play music, it will play fine for a song or two and then it will freeze. It sounds like it is stuck and skipping or jittery.
If I am playing a video, the same thing happens, but the video will just freeze.
I have installed a new graphics card (GEFORCE 9400 GT) AND THAT DID NOT HELP AT ALL.

[lectrocrew]

I assume your playing music and games from your optical drive when this happens.  Do you only have 1 optical drive (CD ROM / DVD ROM)?

[Broni]

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

What player do you use?

[911carter]

There is only one optical drive....CD/DVD ROM.
But it happins when listening to music online or video clip online
as well as if there is a disc in.?

[Quantos]

Is the disk that won't play one that is burned, or is it a disk that was purchased at a store?

[BC_Programmer]

it's not a disk... there is no disk involved, I don't think.

[Quantos]

it's not a disk... there is no disk involved, I don't think.

Yeah, the OP doesn't state that, we'll have to see.

[911carter]

sorry took a while to get back......
**************************
processor type---Intel Pentium 4, CPU 3GHz
RAM 2 GB
________________
Hard drive------ used 33.2 GB
free---------41.2 GB
capacity------74.4 GB
**************************
I dont think its the drive either, since it does this while
on the internet,,,,,but, it does also do this while playing
a disc in the drive--one that was bought, "training video for work"

[Quantos]

Can you post a screen shot of the processes that are running in Task Manager?

When was the last time that you defragmented the HDD?

[911carter]

I am doing a defrag now...
I would post a screen shot of the processes in task manager, but dont know how??

[911carter]

the defrag is done....I actualy did it twice.LOL
Here is the screen shot of the task manager processes.


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[Broni]

What player do you use?

[GX1_Man]

What has changed prior to this problem? I assume it has not always been this way.

[Quantos]

the defrag is done....I actualy did it twice.LOL
Here is the screen shot of the task manager processes.

You need to click the Show Processes from All Users button.

[911carter]

Sorry it took so long to reply......was out of town a couple of days.
_______________________
GX1_Man.........This all started when we updated to Vista. thats the only thing.
__________
Quantos...Here is the new screen shots, I had to do two because it was so long.

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