Windows Memory Diagnostics Tool

[touch2much]

Every time I turn on my new Dell Inspiron Laptop running Windows Vista Ultimate, it beeps urgently and then displays a screen asking whether I wish to start Windows normally or run the Windows Memory Diagnostics Tool. If I choose start windows normally, the laptop starts and runs as it should. If I run the diagnostics tool, it runs - the computer restarts and a pop up comes up and says that the tool found no issues, then the computer runs as it should. The question is, why does this diagnostic tool wish to run upon every start-up and can this be avoided?

[patio]

If the machine is less than a year old i would exercise the warranty...

[touch2much]

There's gotta be an explanation. Has nobody ever had this happen? No work around? Anything besides returning the machine?

[Quantos]

There's gotta be an explanation. Has nobody ever had this happen? No work around? Anything besides returning the machine?

If it's under warranty why on earth would you want a work around?

You paid for the warranty, use it and have your machine working right.

[touch2much]

I'd rather not be without the machine for two weeks if there is a click or two I could perform in order to solve the problem. Again, the machine works fine after I check "start windows normally".

[Quantos]

Yes, but if the issue is hardware then fix it now.  Then it can't cascade on you when the warranty runs out.

[touch2much]

So,have we determined that this is a hardware issue?

[Quantos]

No, far from it.  I can understand your reluctance to be away from your laptop, that is also my computer of choice.

It does sound like something is wrong though.  Have you phoned the manufacturer to troubleshoot it though?

[touch2much]

No, haven't tried their tech support yet. It's really more of an annoyance than a real problem. The laptop works fine otherwise. Guess I'll make the phone call, though. You're right, I did pay for that support so I might as well make use of it.

[Quantos]

Let us know what they say and how it turns out.