Pioneer CD/DVD drive problems =(

[hotjoester]

Open up your case and double check all of your connections.

Disconnect them and reconnect them to make sure.

Is this SATA or EIDE?

sorry but what case are you talking about??
it's EIDE. SATA isn't compatible with my computer

[Quantos]

sorry but what case are you talking about??
and what is SATA and EIDE?? LOL i'm really sorry i'm just not very smart with computers.

So you didn't install the optical drive yourself then.

By case I mean the computer tower, the thing that everything plugs into.

I can give you step by step instructions for this if you would like.

[hotjoester]

oh wait

actually it's ATA/ATAPI

sorry about that

[hotjoester]

So you didn't install the optical drive yourself then.

By case I mean the computer tower, the thing that everything plugs into.

I can give you step by step instructions for this if you would like.

haha no way. i couldn't install it for a million dollars.

that would be awesome if you could do that. thanks =)

[Quantos]

1. Turn the computer off.
2. Unplug the computer.
3. Disconnect all of the devices going to the tower.  Make note of where your speakers plug in.
4. Using a pilips screwdriver, open up the left side of the tower, that's your left when you are looking at it from the front.
5. Lay the computer on the side that isn't open.
6. Touch the case before you reach inside, everytime you let go of something inside the case, I want you to touch the case as you reach for something else.  This is IMPORTANT.
7. Disconnect each cable that you see(going to the optical drive.), ONE AT A TIME, and then plug them back in where they were.  Some of them may require you to apply firm pressure.
8. Put the computer back together and test it.

[smeezekitty]

thats assumeing that its not the kind like mine where you have to
remove the motherboard to take out the cdrom or plug in the plugs

[Quantos]

thats assumeing that its not the kind like mine where you have to
remove the motherboard to take out the cdrom or plug in the plugs

Except for a laptop there isn't a case that this can't be done on. 

[hotjoester]

thanks! i'll have my dad help me with this tonight when he gets home from work.
btw
i don't know if this is important to know or not but i do have another drive hooked up as well and it's defective. on the top drive is my new CD/DVD drive and on the bottom is an older one, that doesn't work. Could the older one be interfering with the new one, giving it these problems? The defective one didn't interfere at all with my last CD drive but I still think that this might be worth mentioning.

[Quantos]

Definately take out the one that doesn't work.  There's no point in having it in the case at all.

[hotjoester]

Definately take out the one that doesn't work.  There's no point in having it in the case at all.

if we take that one out though, the wires and everything of my computer are going to be exposed through where it use to be hooked up. can that be dangerous or anything?

[Quantos]

No, the cables are protected.  Just don't reach into your computer while it is turned on.

[hotjoester]

alright!! thanks a bunch. i'll try everything you suggested and post up the results after i'm done. 

[Quantos]

Yes, let me know.

[hotjoester]

thanks!! everything works perfect now,  we just had to unhook the defective drive. i appreciate your help.
and thanks a bunch to everyone who responded!! =)

[Quantos]

Not a problem, I'm glad to hear that you got it working.  Come back any time at all.