my usb importer is not working

[ngatyrtam]

my usb importer is not working
how do i troubleshoot it

[lectrocrew]

usb importer

I'm not sure I understand what you are reffering to?
Is this related to your other thread?

[ngatyrtam]

NO MY IPOD DOESNT WORKING NOW

I FIX THE WEBCAM AND PRINTER

[Allan]

Okay, you need to provide some details.
* I don't know what a usb importer is.
* I don't know anything about your webcam and printer, but I'm happy to hear they are working.
* I'm sorry to hear about your ipod. Perhaps you'd like to provide some details so we can try to help you.
* Please don't type in all CAPS - it is the online equivalent of YELLING and it's considered rude.

[ngatyrtam]

Sorry i didn't that
i meant usb port not porter my bad
well i put a post on under a problem occurred during hardware installation.
my webcam wasn't working, then my print played up.
plus my device manager was blank so i couldn't fix it that way.
i was read some1 post i think it was under my usb port in not working.
and well they said to go to system restore and restore it and well after that it work.
But now my pod not working when i plug it in its say "a problem occurred during hardware installation." and my flash drive works. i don't know wot to do

PLEASE PLEASE HELP

[lectrocrew]

plus my device manager was blank



and well they said to go to system restore and restore it and well after that it work.
But now my pod not working when i plug it in its say "a problem occurred during hardware installation." and my flash drive works.

I'm no expert but I'll try to help.
OK, so now Device Manager is working, correct?

Leave you Ipod plugged in.
Go to device manager, look down the list to see if anything has a yellow question mark next to it. It will likely be by Human Interface Devices. Click the + next to the entry with the yellow question mark. Do you see an entry for your Ipod and does it have a yellow question mark next to it?
If so, right click on that, then click on Uninstall.
Now close device manager and go to Control Panel > click on Add Harware - then follow the instructions.

I think this will work but if not you'll have to let a more experienced member help you. 

Edit=spelling

[JJ 3000]

How can device manager be blank? I don't understand.
You are going to: Start --> Run --> devmgmt.msc right?
Can you post a screen shot?

[Allan]

Device Manager can be blank if the Plug & Play service is not starting

[ngatyrtam]

i tired start, run devmgmt.msc still nothing and i don't know how to post it

how do make the plug and play service start cause now my printer is not working again

[smeezekitty]

heres how to post a screen shot
press alt+PRINT SCREEN
start paint
press CTL+V
click file -> save
save as a JPG
and click the additonal options on the post reply
click browse
fine the file you saved
and post your message
i hope that was clear enougf

[Allan]

i tired start, run devmgmt.msc still nothing and i don't know how to post it

how do make the plug and play service start cause now my printer is not working again

Didn't we already have this conversation? Go to Control Panel - Administrative Tools - Services and locate the Plug & Play service. Make sure it is started and set to "automatic".

[ngatyrtam]

it is on auto is there anything esle
help help

[printerface]

Unplug and then plug in the device.  If the computer prompts you for a device driver, read the information that was included with the device, or visit the manufacturer's Web site to see whether a driver is available.
run Windows Update to obtain the latest fixes for Windows XP. When this is complete, plug in the device to see whether it is installed correctly.