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Author Topic: Opening programs  (Read 2580 times)

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gdawson

    Topic Starter


    Greenhorn

    Opening programs
    « on: September 02, 2009, 05:04:11 PM »
    I get a message on different programs when I try to open.  "Internet Explorer has encounted a problem
    needs to close.  We are sorry for the inconvenience.   Please tell Microsoft about this problem.  We have
    created an error report that you can send to help us improve Internet Explorer".
    And another message that says Symantec Services framework. Microsoft has encountered a problem and
    needs to close.   Etc, etc,.
    It happens when I try to open my college practice page.

    Help
    Georgie
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    Griff



      Intermediate

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      • OS: Windows 8
      Re: Opening programs
      « Reply #1 on: September 02, 2009, 05:26:51 PM »
      Does it happen ONLY when you go to that 'College practice' page? if so, something about that page won't work in that browser and is crashing that. Try using a different browser.
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      gdawson

        Topic Starter


        Greenhorn

        Re: Opening programs
        « Reply #2 on: September 02, 2009, 05:39:15 PM »
        No, I get the message at other times on trying to open other sites.
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        Griff



          Intermediate

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          Re: Opening programs
          « Reply #3 on: September 02, 2009, 05:45:22 PM »
          Well, install firefox anyway and give it a try. IE is complete crap anyway.
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          gdawson

            Topic Starter


            Greenhorn

            Re: Opening programs
            « Reply #4 on: September 02, 2009, 05:49:51 PM »
            Do you think I need to install active x?  If so how do I do it?
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            Griff



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              Re: Opening programs
              « Reply #5 on: September 02, 2009, 05:53:31 PM »
              active x is only available in Internet explorer. It's a (stupid) program system that lets a website run a program in the browser that has full access to your hardware. only IE uses it.
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              Allan

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              • OS: Windows 10
              Re: Opening programs
              « Reply #6 on: September 03, 2009, 05:32:50 AM »
              1) Does Internet Explorer actually open?
              2) Did this just start happening or was it always this way?
              3) Active X controls are site specific. There's nothing for you to install unless the site asks you to.
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              gdawson

                Topic Starter


                Greenhorn

                Re: Opening programs
                « Reply #7 on: September 03, 2009, 07:45:10 AM »
                Yes, all works well.  JUst some sites won't open and I get the message.
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                Allan

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                Re: Opening programs
                « Reply #8 on: September 03, 2009, 09:23:29 AM »
                Is there anything common about the sites that generate the error (for example, are they all java enabled)? Just as a test you might try uninstalling Norton AV and installing a different one (Avira, Avast, AVG are free) to see if there is some conflict with NAV (based on that error message you reported). DO NOT RUN WITHOUT AN AV INSTALLED.
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                gdawson

                  Topic Starter


                  Greenhorn

                  Re: Opening programs
                  « Reply #9 on: September 03, 2009, 01:22:11 PM »
                  Yes, it always comes up
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                  Allan

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                  Re: Opening programs
                  « Reply #10 on: September 03, 2009, 01:30:15 PM »
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                  gdawson

                    Topic Starter


                    Greenhorn

                    Re: Opening programs
                    « Reply #11 on: September 03, 2009, 02:23:27 PM »
                    Internet Explorer always opens.  As I stated, everything works perfectly, but sometimes, randomly, I get the message.
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                    Allan

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                    Re: Opening programs
                    « Reply #12 on: September 03, 2009, 02:27:18 PM »
                    Okay, this is like a time warp. You're answering two questions back but not the most recent ones. Let's try to stay together on this, shall we? It's tough enough troubleshooting problems on a forum - your attention and cooperation are really important to the process.
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