Author Topic: NTLDR MISSING ACCESS DENIED (Read 17046 times)

Sallymustang · « **on:** September 05, 2009, 09:08:28 PM »

HP Compaq desktop SR1925AN running XP media centre sp3
Original problem is NTDLR missing, can't open safe mode using F8 so have gone to xp boot Cd an can get to reepair windows. During repair, at the command prompt I ask it to copy the following

copy e:\i386\ntldr c:\
access denied
copy e:\i386\ntdetect.com c
access denied

I have also tried the drive names d and h but still get acccess denied message.

can anyone help with the acces denied problem?
Thanks

T.C. · « **Reply #1 on:** September 05, 2009, 09:51:29 PM »

Welcome to Computer Hope.

Is your backup up-to-date

hot dog · « **Reply #2 on:** September 05, 2009, 10:15:13 PM »

at the prompt type: set AllowAllPaths = true (space after "set")

press enter

then try using the copy command again..

Sallymustang · « **Reply #3 on:** September 05, 2009, 10:42:36 PM »

Thanks for the replies.

Backup is pretty much up to date to answer the first q.

For the 2nd reply, I have followed instruction adn get the following message

"The SET command is currently disabled. The SET command is an optional REcovery Console command that can only be enabled by using the Security Configuration and Analysis Snap-in."

Any ideas?

hot dog · « **Reply #4 on:** September 05, 2009, 10:54:40 PM »

That makes sense, I thought it was worth a try..

try typing: fixboot c:

that will write a new ntldr file to the active partition...

edit: do you type a password when you log on to your computer?

Sallymustang · « **Reply #5 on:** September 05, 2009, 11:10:06 PM »

Thanks for your esponse.
oK I typed fixboot c:
asked if wanted to write new boot sector to partition c:? response Y
The file system on the start up partition is NTFS
successful

Then I tried the copy command again and still access denied.

There are 3 accounts on that computer, at least one has a password (kids!!) but not the one I use.

hot dog · « **Reply #6 on:** September 05, 2009, 11:12:13 PM »

you don't have to use the copy command if fixboot C: was successful...

Take the disk out and try booting your computer, now

Sallymustang · « **Reply #7 on:** September 05, 2009, 11:17:26 PM »

No good, still gives the NTLDR Missing message, press Ctrl, alt del to restart.

hot dog · « **Reply #8 on:** September 05, 2009, 11:20:54 PM »

When you enter into repair mode, are you entering the administrator password?

Sallymustang · « **Reply #9 on:** September 05, 2009, 11:23:03 PM »

no, just pressing enter. Don't know a password, and only seems to have space for 1 character.

Sallymustang · « **Reply #10 on:** September 05, 2009, 11:27:40 PM »

Another piece of info that I have left out that may be vital, I'm not sure is that the recovery disks that i made for that machine wont work, goes to a blue screen error when it trys to boot and run recovery from it. So am using an Hp compaq xp os disk but from a Compaq dx2250

hot dog · « **Reply #11 on:** September 05, 2009, 11:30:56 PM »

OK, let's try another approach...

Does the computer you are trying to fix have a floppy drive?

JJ 3000 · « **Reply #12 on:** September 05, 2009, 11:31:30 PM »

Is it the same version of XP? (Home edition, professional, etc...)

Sallymustang · « **Reply #13 on:** September 05, 2009, 11:35:26 PM »

The disk is xp professional sp2 and the computer i'm trying to fix is xp media centre, and i have always done all the updates so up to sp3

hot dog · « **Reply #14 on:** September 05, 2009, 11:43:21 PM »

As far as I know it doesn't matter what version you're using, as long as it is not a Repair disk for Windows 2000 it should work

Do you have a floppy drive in the computer you're trying to fix, or access to a USB floppy drive?

Sallymustang · « **Reply #15 on:** September 05, 2009, 11:46:18 PM »

No floppy drive, DVD/CD burner/player drive

hot dog · « **Reply #16 on:** September 05, 2009, 11:47:48 PM »

do you have access to a USB floppy drive?

edit: is there any way you can find out what the password is for the main account on the computer?

JJ 3000 · « **Reply #17 on:** September 05, 2009, 11:49:41 PM »

Try this:
Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Then follow the steps from here: http://icrontic.com/articles/repair_windows_xp
starting below this picture

Sallymustang · « **Reply #18 on:** September 05, 2009, 11:50:54 PM »

No usb floppy drive, if I'm understanding correctly but i do have what i call usb memory sticks and I have an external hard drive

hot dog · « **Reply #19 on:** September 05, 2009, 11:52:08 PM »

NO, if you don't have a USB floppy drive then, nevermind

Can you find out what the password is for the computer?

Sallymustang · « **Reply #20 on:** September 05, 2009, 11:55:33 PM »

Yes i can find out the kids passwords on that computer, should I try login with there password?

(I did think that my account was the main account but who knows what my boys have changed!!)

Shall try the info on the last post from JJ 3300 too.
Thanks

hot dog · « **Reply #21 on:** September 06, 2009, 12:01:34 AM »

What I'm thinking at this point is that since you're not typing the administrator password when you try to repair "R", that's why you're getting the "access denied" message... Although I don't see why the fixboot C: command didn't work, it should have written a new ntldr file to your hard drive...

Try to find out what the password is and use it when you do the repair, and try the "copy" command again...

It wouldn't hurt to try JJ's suggestion, but like I said it should work as long as the version of Repair Console you're using is not for Windows 2000...

Sallymustang · « **Reply #22 on:** September 06, 2009, 12:26:52 AM »

Well I tried logging in using the account password and it rejects it. When I logon by pressing enter, I at least get to the command prompt. When i type the copy command, I'm at the C:windows prompt not just at c:
i'm selecting 1 from the repair console, which takes me to the C:windows prompt.
I've tried different letters for the drive names too, don't seem to be able to get past it.

hot dog · « **Reply #23 on:** September 06, 2009, 12:30:12 AM »

when you are at the C:\Windows prompt, type: cd \

press enter

then try the copy command again.

Sallymustang · « **Reply #24 on:** September 06, 2009, 01:39:31 AM »

Ok, I tried the copy command from the c:> prompt but still access denied

i have also tried the method from JJ 3300 at http://icrontic.com/articles/repair_windows_xp using the xp cd that i already have, and in the 1st step it cannot find the path I put in, so no luck there either.

Dusty · « **Reply #25 on:** September 06, 2009, 02:31:01 AM »

I suspect you are trying to copy from the wrong drive, D: and H: may not be your dvd. Try returning to the Recovery Console and at the C:\Windows prompt enter dir d: and scan the screen output. You are looking for about 15 lines which contain about 4 directories one of which is I386 and 10 files one of which is autorun.inf. If you don't find these enter dir e: and look for the files. Continue with dir f:, dir g: etc. until the files are found, that is your dvd and you must use that drive letter.

Unfortunately I cannot direct you to the correct drive as the drive letter depends on how many physical drives are installed and how many partitions are on those drives.

Good luck.

Sallymustang · « **Reply #26 on:** September 07, 2009, 02:01:08 AM »

Thanks for that last help, I've been able to locate the correct drives and perform the copy commands however the system still came back with the NTLDR Missing message so I am running through the instructions from JJ 3300 above and the system is performing a chkdsk. I suspect there are many problems to sort out on this system. I'll let you all know how it turns out.

Dusty · « **Reply #27 on:** September 07, 2009, 03:25:56 AM »

Thank you. I'm surprised that no-one jumped in with the suggestion to use the command MAP in Recovery Console, that would have produced a listing of all the drives in your system. However, using the method given, you managed to identify the correct drive.

FYI, in my experience of NTLDR missing it never has been, it's always another problem which causes the error message to be issued, such things as a changed setting in Bios or a defective hard disk or a very badly fragmented C: partition. As you mentioned there could be many problems to sort out.

Good luck

Sallymustang · « **Reply #28 on:** September 07, 2009, 03:38:04 AM »

Well, I've been through all the instructions given including chkdsk which said it fixed 1 or more errors and it took quite a lond time to do. But.....upon rebooting , same error message. You mentioned badly fragmented c: I suspect this is the case as I couldn't defrag when the system was running due to lack of free space, so I was in the process of getting rid of heaps of accumulated junk on the system when i restarted, after this that is when the problem presented.
What can be done if the c: partition does need defragmenting? can it be done from the recovery console?
Also, is it possible that my system is infected with virus or malware or such? and can I check that from there too?
I use Zone alarm security suite, which was being stopped from loading the updates which is why I was trying to fix the computer in the first place. i have also run Malwarebytes in the past but it wouldn't run prior to this problem .

Any help is appreciated
Thanks

Dusty · « **Reply #29 on:** September 07, 2009, 05:03:26 AM »

Defrag is not supported in Recovery Console and it's not good practice to try to defrag a corrupt partition.

It is possible your hdd is infected, the symptoms you describe sure do point to that.

You can try going to this site and download the 4th boot cd iso file which is headed "Boot CD - Windows XP Emergency Boot CD (XP sp2 Pro & XP sp2 Home) 158k 11-Mar-2007" and burn it to a cd then boot from it. It contains a copy of files required to boot the Windows OS which is installed at C:\Windows.

Sallymustang · « **Reply #30 on:** September 07, 2009, 05:29:01 PM »

Quote from: Dusty on September 07, 2009, 05:03:26 AM

Defrag is not supported in Recovery Console and it's not good practice to try to defrag a corrupt partition.

It is possible your hdd is infected, the symptoms you describe sure do point to that.

You can try going to this site and download the 4th boot cd iso file which is headed "Boot CD - Windows XP Emergency Boot CD (XP sp2 Pro & XP sp2 Home) 158k 11-Mar-2007" and burn it to a cd then boot from it. It contains a copy of files required to boot the Windows OS which is installed at C:\Windows.

unfortunately still not getting anywhere. I made a bootable Cd of the file suggested and booted from that. The following came up on the screen

1. FD 2.88MB System Type-(00)

NTLDR is missing
Press Ctrl + Alt + Del to restart

Anyone got any ideas ?
Thanks

JJ 3000 · « **Reply #31 on:** September 07, 2009, 06:02:22 PM »

At this point you might be better off formatting your hard drive and doing a clean install of windows.

You can save your data by slaving that drive in another working computer.
http://www.dtidata.com/resourcecenter/2007/04/23/how-to-slave-hard-drive/

Sallymustang · « **Reply #32 on:** September 07, 2009, 06:49:47 PM »

thanks for that, I think that is my best option. I know of quite a few errors with that computer and formatting hard drive and clean install of windows should give me a stable system again.
i did back up last month so the data should be retriveable from my external Hard drive?

Karnac · « **Reply #33 on:** September 07, 2009, 06:54:48 PM »

Be sure to check your backup is actually on your your external hard drive before you start the reformat.......so many people backup their importantant data and assume it has been backed up when it hasn't.......just a heads up......

Sallymustang · « **Reply #34 on:** September 07, 2009, 10:40:55 PM »

Yeah, I've got there. Windows is back up and running
Thank you to everyone on this forum for their help.
Turns out I still wasn't getting the right drive letter, ussd the map command and all is now OK, but I think I have some cleaning up to do

Dusty · « **Reply #35 on:** September 08, 2009, 01:39:11 AM »

Congrats Sally, thanks for coming back to report your success..

D.

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Author Topic: NTLDR MISSING ACCESS DENIED (Read 17046 times)

Sallymustang

T.C.

hot dog

Sallymustang

hot dog

Sallymustang

hot dog

Sallymustang

hot dog

Sallymustang

Sallymustang

hot dog

JJ 3000

Sallymustang

hot dog

Sallymustang

hot dog

JJ 3000

Sallymustang

hot dog

Sallymustang

hot dog

Sallymustang

hot dog

Sallymustang

Dusty

Sallymustang

Dusty

Sallymustang

Dusty

Sallymustang

JJ 3000

Sallymustang

Karnac

Sallymustang

Dusty