need help freeing ports

[jello2610]

When i try to run graboid a legal video download program i get an error saying port 11234 and 119 are blocked. I thought it might be my symantec antivirus since that is the only thing that has changed since i got my computer refreshed two weeks ago after some maleware. I uninstalled it, added graboid to the windows firewall exception list and opened the ports. Still no luck, any suggestions?

[socrates]

Do you have a wireless router or DSL modem with a firewall turned on? 

If so, you're going to have to open the ports on there as well.

[jello2610]

its a wireless router

[socrates]

its a wireless router

You'll have to open the ports on that too then. 

[jello2610]

how? i've had the router before my computer was refreshed and it worked fine.

[cat-bomb]

Just open ports 11234 and 119 then reinstall your antivirus (or a new one like Avast!, its free and better than norton)

[jello2610]

i already did both of those things

[patio]

                         

[socrates]

                         

yep.  Just like pulling teeth.

You aren't giving us any information.  We don't even know what kind of wireless router you have.  Also- patio was telling you to open those ports on the router, not on your machine (we already know you did that).

Please provide more information and stop wasting everyone's time.

[jello2610]

i have an ethernet cord. I am not sure how to open ports on the cord?!

[socrates]

i have an ethernet cord. I am not sure how to open ports on the cord?!

Once again, we're talking about opening ports on the router.  You said you have a router.  Even if the computer is hooked up via ethernet cord to the router, the ports need to be opened on it.