Downlaod a song from what a cd, That shouldn't of done nothing or itunes or walmart, That shouldn't of caused a computer crash are cause a virus. Can you go into regular mode if so what are you using for a virus scan.
What happens when you try to turn it on nothing, Does the computer make a sound at all, Are you sure all the cords or plugged in, Did you mess with the insides of the computer at all, Make sure the cords to the monitor and the computer is plugged in, And the two power cords are plugged into pluggins, And make sure the computer mouse and keyboard or pluuged in, That's all you should need, Did you take of the cover and mess around look in there, And see if the hardrive is plugged in and it's connected to the motherboard the cdrom and that shouldn't make it not start, Make sure you have the computer turned off and even unplug it from the back before you take a look, There should be a power cord for the hardrive and a plugging that connects to the motherboard and hardrive is the power supply plugged into the motherboard, What happens when you try to turn it on, You said nothing happens but you also said you also get a floppy disk error is that all you get are did you get that error but now you don't.
Can you access the the internet at all, ''Or does it show this page can't be displayed'' If it says that try to go into google sometimes it's a fake this page can't be displayed logo. at the top of the screen type in
www.google.comThere or also links to download these in the link that says
''Read this before requesting malware removal help'' it's right above the posts they have links to the downloads and it shows you how to post the logs
This is what is usually reccomended on this forum,
Malwarebytes seems to work the best for me. I would try that first if you can get it running
don't run more than one virus scan at a time or else it will usually take alot longer.
Work through the
Please read this thread and post the logs.
