Sorry, I'll try to be more helpful
It is Norton Internet Security and I have the security,personal firewall, intrusion detection,norton antivirus, privacy control,ad blocking,spam alert, and parental control all turned on.
I also have Spybot Search and Destroy, and Pest parol and I have run both of these successfully ( with norton security disabled) in an attempt to fix the problem
I have also run Scan Disk and done a defrag.
I have only had this problem since I uninstalled Norton Internet Security and reinstalled it because I was having a problem with my comnputer freezing all the time when I first started it up. It is not freezing anymore, but seems like I may have eliminated one problem and gained another.
Thanks