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Author Topic: Unable to access internet on Windows 98  (Read 4348 times)

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confused1

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Unable to access internet on Windows 98
« on: June 13, 2005, 05:08:39 PM »
 ??? please help!!
I am running Windows 98 and since loading and updating Norton Security/Antivirus programme, I can log on to the internet, but cannot open emails or access any sites on the net.
If I disable Noton, I am then able to, but of course then I have no protection.
What am  I doing wrong???
Thanks


Flame

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Re: Unable to access internet on Windows 98
« Reply #1 on: June 13, 2005, 05:35:01 PM »
Is this just Standard Norton Anitvirus or Security Edition, etc.?

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confused1

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Re: Unable to access internet on Windows 98
« Reply #2 on: June 13, 2005, 05:44:22 PM »
Yes, it is. I  have it up to date with liveupdates.

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Re: Unable to access internet on Windows 98
« Reply #3 on: June 13, 2005, 06:25:32 PM »
Ok... You weren't very specific... Is it AntiVirus or Internet Security? Also, do you have a firewall installed? Have you scanned for spyware/viruses?

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confused1

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Re: Unable to access internet on Windows 98
« Reply #4 on: June 13, 2005, 09:44:52 PM »
Sorry, I'll try to be more helpful

It is Norton Internet Security and I have the security,personal firewall, intrusion detection,norton antivirus, privacy control,ad blocking,spam alert, and parental control all turned on.

I also have Spybot Search and Destroy, and Pest parol and I have run both of these successfully ( with norton security disabled) in an attempt to fix the problem

I have also run Scan Disk and done a defrag.

I have only had this problem since I uninstalled Norton Internet Security and reinstalled it because I was having a problem with my comnputer freezing all the time when I first started it up. It is not freezing anymore, but seems like I may have eliminated one problem and gained another.

Thanks

Fed

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    Re: Unable to access internet on Windows 98
    « Reply #5 on: June 14, 2005, 12:33:07 AM »
    I would remove all traces of Norton & start again.
    There may be removal instructions at the Norton website and possibly a removal tool.