dennohue, A modicum of confusion exists in my mind as to what is actually causing the problem Yes it could be the changed "office" software. But it could also be the Windows XP software. Did your "local computer specialist" use your "original discs" to reinstall the O/S or something he/she had in the shop?truenorth
Hi truenorth,
He didn't take my XP Recovery Disc (as supplied by the manufacturer), so your observation may be correct. However, the screen message does say 'Microsoft Office'.