As of yesterday everytime I try to run my computer as it is starting up it comes up with SEVERAL programs it can't run (ie. AVG, QuickBooks update manager, etc.) and then once I click ok on all (seems like 10+) programs that say they can't run I try to open programs, such as AVG and it won't open. Usually the last error upon start up is that the Dsound.dll for Skype isn't working. I've had problems with my computer since I've downloaded Skype (primarily when shutting down it has issues saying Skype is still open and has to terminate the process first). I tried to uninstall Skype but whenever I do it says that my Windows Installer Service is not available. I don't know how to uninstall programs otherwise. ALSO, I have ran BitDefender's online virus scanner since I can't open my AVG program and it did find a virus but I can't tell if it was able to eliminate it or not, here is the report:
BitDefender Online Scanner
Scan report generated at: Tue, Oct 13, 2009 - 16:05:16
Scan path: C:\
:\;E:\;F:\;
Statistics
Time
02:00:29
Files
654201
Folders
30439
Boot Sectors
0
Archives
5833
Packed Files
53838
Results
Identified Viruses
3
Infected Files
6
Suspect Files
0
Warnings
0
Disinfected
0
Deleted Files
6
Engines Info
Virus Definitions
4339539
Engine build
AVCORE v2.1 Windows/i386 11.0.0.26 (Aug 27 2009)
Scan plugins
17
Archive plugins
44
Unpack plugins
8
E-mail plugins
6
System plugins
4
Scan Settings
First Action
Disinfect
Second Action
Delete
Heuristics
Yes
Enable Warnings
Yes
Scanned Extensions
*;
Exclude Extensions
Scan Emails
Yes
Scan Archives
Yes
Scan Packed
Yes
Scan Files
Yes
Scan Boot
Yes
Scanned File
Status
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0050
Detected with: Gen:Adware.Heur.gq1@Qmw3Z!hi
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0050
Disinfection failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0050
Deleted
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe
Update failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0051
Detected with: Adware.Generic.66017
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0051
Deleted
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe
Update failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0052
Detected with: Application.Generic.118399
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0052
Disinfection failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>wise0052
Deleted
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe
Update failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0050
Detected with: Gen:Adware.Heur.gq1@Qmw3Z!hi
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0050
Disinfection failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0050
Deleted
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)
Update failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0051
Detected with: Adware.Generic.66017
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0051
Deleted
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)
Update failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0052
Detected with: Application.Generic.118399
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0052
Disinfection failed
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)=>wise0052
Deleted
C:\$RECYCLE.BIN\S-1-5-21-4138900270-1872999171-2258710979-1000\$R8BYBGI.exe=>(Embedded EXE r)
Update failed
The only program I've been able to run on my computer is Internet Explore. Chrome won't work, Disk Defrag won't work, etc.
I'm sure I have a virus on my computer but I don't know how to get rid of it! HELP!