Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Two Outlook Profiles with just one Sent, one Deleted item folder, Why?  (Read 2182 times)

0 Members and 1 Guest are viewing this topic.

lino124

    Topic Starter


    Intermediate
    Helo everyone!

    We running outlook 2003, OS XP, Exchange Server.

    The companies policy is that one user should have two email acounts one personal eg (John.Simth) and the other one is solely for work purpose eg (it.tech). Lets assume John Simth is the IT Technician. He will be using his personal and the it.tech.

    He logs in to the domain with his user account john.smith and never with the it.tech account.

    The configuration is that after log in with his account he should be able to access both outlook profiles. The it.tech stays on top on All Mail Folders and john.smith on the bottom.

    what we did was we delegated permission to john.Smith to send and receive email on behalf of the it.tech. That works just fine

    The issue we having is that whenever we send or delete emails they all go to just one deleted or sent item folder of the top profile in this case it.tech.

    How can we stop this from happening, each profile having its own sent item on its folder instead of all of them ending up on just one?