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Author Topic: Very Sluggish Computer from boot up  (Read 4714 times)

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vgpotts

    Topic Starter


    Greenhorn

    Very Sluggish Computer from boot up
    « on: October 21, 2009, 06:19:37 AM »
    Runs very slow from boot up, sometimes stalls. then starts running again.

    Microsoft Windows XP Home Edition
    Version 2002
    Service Pack 3

    Intel(R) Pentium(R) 4CPU 2.40 GHz
    2.40 GHz, 992MB of RAM

    Local Dsk C: FTA 32 ,  used 27.5 GB  Free 203GB Total 230GB

    After re-booting i also am getting:

    LogOnHook.exe - Common Language Runtime Debugging Services
    Application has generated an exception that could not be handled.
    Process id=0x248 (594), thread id=0x250(592
    ==========================================================

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 10/20/2009 at 06:33 PM

    Application Version : 4.29.1004

    Core Rules Database Version : 4177
    Trace Rules Database Version: 2095

    Scan type       : Complete Scan
    Total Scan Time : 01:11:58

    Memory items scanned      : 610
    Memory threats detected   : 0
    Registry items scanned    : 6959
    Registry threats detected : 0
    File items scanned        : 2555
    File threats detected     : 1

    Adware.Tracking Cookie
       C:\Documents and Settings\Gary\Cookies\[email protected][1].txt
    ===========================================================

    Malwarebytes' Anti-Malware 1.41
    Database version: 3001
    Windows 5.1.2600 Service Pack 3

    10/20/2009 8:27:36 PM
    mbam-log-2009-10-20 (20-27-36).txt

    Scan type: Quick Scan
    Objects scanned: 122401
    Time elapsed: 1 hour(s), 21 minute(s), 13 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
    =======================================================



    [Saving space, attachment deleted by admin]
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    vgpotts

      Topic Starter


      Greenhorn

      Re: Very Sluggish Computer from boot up
      « Reply #1 on: October 24, 2009, 08:50:00 PM »
      Hello,
        I have had no response from anyone since 10/21. Did I get skipped. I was told to re-post in this act.

             Gary
      Logged

      harry 48



        Egghead

      • lay back , relax and chill out
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      Re: Very Sluggish Computer from boot up
      « Reply #2 on: October 25, 2009, 08:36:59 AM »
      you will have to wait for an expert , some-times they are not on or its very busy here
      « Last Edit: October 25, 2009, 10:42:59 AM by harry 48 »
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      SuperDave

      • Malware Removal Specialist
      • Moderator


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      • OS: Windows 10
      Re: Very Sluggish Computer from boot up
      « Reply #3 on: October 25, 2009, 12:17:18 PM »
      Hello vgpotts and welcome to Computer Hope Forum. My name is Superdave but you can just call me SD. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your replies.
      Quote
      LogOnHook.exe - Common Language Runtime Debugging Services
      Application has generated an exception that could not be handled.
      Process id=0x248 (594), thread id=0x250(592
      This warning has to do with McAfee backup data. You might try re-installing this program to see if it will fix this problem.
      I've examined your HJT log and it looks quite clean. there are only a couple of things to do here:

      Open HijackThis and select Do a system scan only

      Place a check mark next to the following entries: (if there)

      Code: [Select]
      [B]09 - extra button: help - {0e0f2828-2f59-4851-9f9d-1ccca14a62e6} - http://www.comcast.net/memberservices/ (file missing) (hkcu)

      09 - extra button: comcasthsi - {5af0ec4c-52fb-41d5-9cd5-fc6baf8d8a09} - http://www.comcast.net (file missing) (hkcu)

      09 - extra button: support - {71625986-05b5-48a7-88eb-ba92657fd1fe} - http://www.comcastsupport.com (file missing) (hkcu)

      018 - protocol: intu-help-qb2 - {84d77a00-41b5-4b8b-8adf-86486d72e749} - c:\program files\intuit\quickbooks 2006\helpasyncpluggableprotocol.dll

      018 - protocol: qbwc - {fc598a64-626c-4447-85b8-53150405fd57} - mscoree.dll (file missing)

      018 - protocol: qbwc - {fc598a64-626c-4447-85b8-53150405fd57} - mscoree.dll (file missing) [/B]


      Important: Close all open windows except for HijackThis and then click Fix checked.

      Once completed, exit HijackThis.

      Here is something to try to see if it will speed up your slow computer.

      Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

      Please let know if you have any questions.
      Logged
      Windows 8 and Windows 10 dual boot with two SSD's

      vgpotts

        Topic Starter


        Greenhorn

        Re: Very Sluggish Computer from boot up
        « Reply #4 on: November 04, 2009, 10:59:01 AM »
        Update,

           Runs better after it has been loaded. from boot to fully booted takes about 10 minutes.
           Also I cannot update any files from MSN Windows updates. Any suggestions on that problem?
           
                Thanks Gary
        ....................................... ......................................
           Recent HiJackthis:
        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 9:58:19 AM, on 11/4/2009
        Platform: Windows XP SP3 (WinNT 5.01.2600)
        MSIE: Internet Explorer v8.00 (8.00.6001.18702)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Windows Defender\MsMpEng.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\Explorer.EXE
        C:\WINDOWS\system32\LEXBCES.EXE
        C:\WINDOWS\system32\spoolsv.exe
        C:\WINDOWS\system32\LEXPPS.EXE
        C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
        c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
        c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
        C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
        C:\Program Files\McAfee\MPF\MPFSrv.exe
        C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
        C:\Program Files\Windows Live\Messenger\msnmsgr.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\WINDOWS\System32\svchost.exe
        c:\PROGRA~1\mcafee.com\agent\mcagent.exe
        C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
        C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
        C:\Program Files\MSN\MSNCoreFiles\msn.exe
        C:\Program Files\MSN\MSNIA\CC\MSNCC\logonmgr.exe
        C:\Program Files\MSN\MSNIA\CC\MSNCC\msncc.exe
        C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
        O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
        O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
        O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
        O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
        O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
        O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
        O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
        O3 - Toolbar: Alexa - {3CEFF6CD-6F08-4e4d-BCCD-FF7415288C3B} - C:\WINDOWS\system32\SHDOCVW.DLL
        O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
        O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
        O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
        O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
        O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
        O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
        O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
        O4 - S-1-5-18 Startup: Zip Up The Web Tray Icon.lnk = C:\Program Files\Insight Development\Zip Up The Web Pro\ZUTWTray.exe (User 'SYSTEM')
        O4 - .DEFAULT Startup: Zip Up The Web Tray Icon.lnk = C:\Program Files\Insight Development\Zip Up The Web Pro\ZUTWTray.exe (User 'Default user')
        O4 - .DEFAULT User Startup: Zip Up The Web Tray Icon.lnk = C:\Program Files\Insight Development\Zip Up The Web Pro\ZUTWTray.exe (User 'Default user')
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
        O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
        O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
        O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
        O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
        O23 - Service: McAfee Application Installer Cleanup (0120831256115002) (0120831256115002mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\012083~1.EXE (file missing)
        O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
        O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: Intuit Fuse Service - Intuit - C:\Program Files\Common Files\Intuit\Fuse\Service\Intuit Fuse Service.exe
        O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
        O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
        O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
        O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
        O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
        O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
        O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
        O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
        O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
        O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
        O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
        O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
        O23 - Service: QuickBooksDB - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
        O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

        --
        End of file - 7788 bytes
        Logged
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